Popular Customer Service Books

(showing 1-50 of 313)
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The Thank You Economy The Thank You Economy (Hardcover)
by (shelved 9 times as customer-service)
avg rating 3.84 — 20,181 ratings — published 2010
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Customer Service for Dummies Customer Service for Dummies (Paperback)
by (shelved 6 times as customer-service)
avg rating 3.56 — 202 ratings — published 1995
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Weird Things Customers Say in Bookshops Weird Things Customers Say in Bookshops (Hardcover)
by (shelved 4 times as customer-service)
avg rating 3.94 — 37,686 ratings — published 2012
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Nuts! Nuts! (Paperback)
by (shelved 3 times as customer-service)
avg rating 3.89 — 2,176 ratings — published 1995
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The Simple Truths of Service The Simple Truths of Service (Hardcover)
by (shelved 2 times as customer-service)
avg rating 3.90 — 170 ratings — published 2005
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Legendary Service: The Key is to Care Legendary Service: The Key is to Care (Kindle Edition)
by (shelved 2 times as customer-service)
avg rating 4.02 — 187 ratings — published 2014
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Customer Genius: Becoming a Customer-Centric Business Customer Genius: Becoming a Customer-Centric Business (Hardcover)
by (shelved 2 times as customer-service)
avg rating 4.14 — 81 ratings — published 2008
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Go-Givers Sell More Go-Givers Sell More (Hardcover)
by (shelved 2 times as customer-service)
avg rating 4.27 — 3,873 ratings — published 2010
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Marilyn Suttle
“Your customers are responsible for your company’s reason for existing.”
Marilyn Suttle

Marilyn Suttle
“Customers are human and humans can view situations in unexpected ways.”
Marilyn Suttle

More quotes...
Celebrate! By Scott Friedman
1 chapters — updated May 26, 2015 04:17AM — 0 people liked it
Skills for Employability Part Two: Moving into Employment
1 chapters — updated May 13, 2015 06:35PM — 0 people liked it