Genres

Customer Service


Customer Service Books

Delivering Happiness: A Path to Profits, Passion, and Purpose
Raving Fans: A Revolutionary Approach to Customer Service
Be Our Guest: Perfecting the Art of Customer Service
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
The thank you economy
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
How to Win Friends & Influence People
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Fish: A Proven Way to Boost Morale and Improve Results
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
More customer service books...

Lists

Cars, Coffee, and a Badass Ninja Toilet by K.C. HiltonBe Our Guest by Walt Disney CompanyNickel and Dimed by Barbara EhrenreichThe Customer Rules by Lee CockerellHow To Attract Customers To Your Business And Keep Them Comin... by Theo John Paul
Excellent Customer Service Books
10 books — 6 voters
Adapt and Plan for the New Abnormal of the COVID-19 Coronavir... by Gleb TsipurskyPro Truth by Gleb TsipurskyNever Go With Your Gut by Gleb TsipurskyThe Blindspots Between Us by Gleb TsipurskyThe Focus Equation by Thinker Mindset
EntreLeadership Reading Guide
42 books — 49 voters

MICROMBA SKILLS by P. HariHow to Win Friends & Influence People by Dale CarnegieCars, Coffee, and a Badass Ninja Toilet by K.C. HiltonLiving the 7 Habits by Stephen R. CoveyThe 21 Irrefutable Laws of Leadership by John C. Maxwell
Management, Customer Service & Leadership
32 books — 17 voters

Quotes Tagged “Customer Service”

Paul Orfalea
“ Make your customers comfortable and they will give you their lives. ”
― Paul Orfalea, Copy This!: Lessons from a Hyperactive Dyslexic who Turned a Bright Idea Into One of America's Best Companies
8 likes

Marilyn Suttle
“ How you think about your customers influences how you respond to them. ”
― Marilyn Suttle
11 likes

More quotes...

Videos Tagged “Customer Service”

Beyond Your Logo
Beyond Your Logo
Launch of Hello Banker
Launch of Hello Banker
More videos...

Groups Tagged "Customer Service"

Hudl A forum for posting and reviewing books read around the company, whether for the Management Trai…more
78 members, last active 5 years ago
Kellex Book Club Mindset - Leadership - Personal Development - Business - Success
2 members, last active 3 years ago
A book club for Hulu's customer support team.…more
14 members, last active 12 years ago
A book club for CXMs at Amazon
3 members, last active 13 years ago