Genres

Customer Service


Customer Service Books

Delivering Happiness: A Path to Profits, Passion, and Purpose
Raving Fans: A Revolutionary Approach to Customer Service
Be Our Guest: Perfecting the Art of Customer Service
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
The thank you economy
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
How to Win Friends & Influence People
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Fish: A Proven Way to Boost Morale and Improve Results
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
More customer service books...

Lists

Adapt and Plan for the New Abnormal of the COVID-19 Coronavir... by Gleb TsipurskyPro Truth by Gleb TsipurskyNever Go With Your Gut by Gleb TsipurskyThe Blindspots Between Us by Gleb TsipurskyThe Focus Equation by Thinker Mindset
EntreLeadership Reading Guide
41 books — 47 voters

Quotes Tagged “Customer Service”

Marilyn Suttle
“ If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else. ”
― Marilyn Suttle
6 likes

Marilyn Suttle
“ Customers are human and humans can view situations in unexpected ways. ”
― Marilyn Suttle
8 likes

More quotes...

Videos Tagged “Customer Service”

Customer Service Training - Customer Service Training Videos - Welcome Your Customers Warmly
Customer Service Training - Customer Service Training Videos - Welcome Your Customers Warmly
Don Crawley Speaker Demo Video
Don Crawley Speaker Demo Video
More videos...

Groups Tagged "Customer Service"

Elwood Nation This group is private and for use by personnel of Elwood Staffing Services, Inc.
3 members, last active 10 years ago
Kellex Book Club Mindset - Leadership - Personal Development - Business - Success
2 members, last active 3 years ago
A book club for CXMs at Amazon
3 members, last active 12 years ago
A book club for Hulu's customer support team.…more
14 members, last active 12 years ago