Usability


The Best Interface Is No Interface: The Simple Path to Brilliant Technology (Voices That Matter)
The User Experience Team of One: A Research and Design Survival Guide
Intertwingled: Information Changes Everything
UX for Lean Startups: Faster, Smarter User Experience Research and Design
Mobile Usability
Just Enough Research
It's Our Research
Microinteractions: Designing with Details
Why We Fail: Learning From Experience Design Failures
Service Design: From Insight to Implementation
A Web for Everyone: Designing Accessible User Experiences
Quantifying the User Experience: Practical Statistics for User Research
Evil by Design: Interaction Design to Lead Us into Temptation
Design for Real Life
Content Strategy for Mobile
Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
The Design of Everyday Things
Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems (Voices That Matter)
About Face 3: The Essentials of Interaction Design
Designing Web Usability
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
Universal Principles of Design
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests (Wiley Technical Communications Library)
Emotional Design: Why We Love (or Hate) Everyday Things
The Elements of User Experience: User-Centered Design for the Web
Web Form Design: Filling in the Blanks
Prioritizing Web Usability
Usability Engineering
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies)
Information Architecture for the World Wide Web: Designing Large-Scale Web Sites

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Wanneer u beschikt over een beperkt budget of u hebt een deadline die angstig snel nadert, concentreer u dan op de belangrijkste richtlijnen.
Peter Kassenaar, Handboek Website Usability

Steve Krug
The more you watch users carefully and listen to them articulate their intentions, motivations, and thought processes, the more you realize that their individual reactions to Web pages are based on so many variables that attempts to describe users in terms of one-dimensional likes and dislikes are futile and counter-productive. Good design, on the other hand, takes this complexity into account.
Steve Krug, Don't Make Me Think: A Common Sense Approach to Web Usability

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