Tony Richards

“how to close the gap between what people genuinely intend to do and what they are actually able to bring about.”
― Robert Kegan, Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization

“Lack of urgency? Inadequate incentives? Uncertainty about what we really need to do differently?”
― Robert Kegan, Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization

“First, they saw teams as the organizational ‘units’ of culture, the collective context in which company culture comes to life.”
― Peter Hawkins, Team of Teams Coaching: Using a Teaming Approach to Increase Business Impact

“Marty frames Delivery Management as a special type of Project Management that incorporates a mission to serve the team by removing obstacles, also known as impediments. He suggests that these impediments could involve other teams, including functions that are not aligned with products. As a result, Delivery Management might include liaising with people in marketing to get something approved, or working with another Delivery Manager to prioritise a key dependency, alongside dealing with multiple other comparable roadblocks.”
― Jonny Williams, Delivery Management: Enabling Teams to Deliver Value