Kerry Patterson

Kerry Patterson


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Kerry is a prolific writer who has coauthored numerous articles and award-winning training programs. Kerry taught at Brigham Young University’s Marriott School of Management and then cofounded Interact Performance Systems, where he worked for ten years as vice president of research and development. Kerry is coauthor of the New York Times bestsellers Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. Kerry has completed doctoral work at Stanford University. He is a recipient of the Mentor of the Year Award and the 2004 William G. Dyer Distinguished Alumni Award from Brigham Young University.

Average rating: 4.0 · 53,608 ratings · 2,903 reviews · 30 distinct worksSimilar authors
Crucial Conversations: Tool...

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3.99 avg rating — 36,202 ratings — published 2001 — 56 editions
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Influencer : The Power to C...

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3.99 avg rating — 9,795 ratings — published 2007 — 24 editions
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Crucial Confrontations: Too...

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4.09 avg rating — 5,110 ratings — published 2004 — 23 editions
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Change Anything: The New Sc...

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3.95 avg rating — 2,337 ratings — published 2011 — 23 editions
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Crucial Conversations Skills

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3.90 avg rating — 51 ratings — published 2011
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Value Based Fees

4.06 avg rating — 17 ratings — published 2008
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Audio Companion: The audio ...

3.60 avg rating — 15 ratings — published 2006 — 2 editions
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The Balancing Act: Masterin...

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3.23 avg rating — 13 ratings — published 1996 — 2 editions
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An Introduction to Applied ...

3.88 avg rating — 8 ratings — published 2000 — 5 editions
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The Gray Fedora

3.85 avg rating — 13 ratings — published 2015 — 6 editions
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“People who are skilled at dialogue do their best to make it safe for everyone to add their meaning to the shared pool--even ideas that at first glance appear controversial, wrong, or at odds with their own beliefs. Now, obviously they don't agree with every idea; they simply do their best to ensure that all ideas find their way into the open.”
Kerry Patterson, Crucial Conversations: Tools for Talking When Stakes Are High

“The average human being is actually quite bad at predicting what he or she should do in order to be happier, and this inability to predict keeps people from, well, being happier. In fact, psychologist Daniel Gilbert has made a career out of demonstrating that human beings are downright awful at predicting their own likes and dislikes. For example, most research subjects strongly believe that another $30,000 a year in income would make them much happier. And they feel equally strongly that adding a 30-minute walk to their daily routine would be of trivial import. And yet Dr. Gilbert’s research suggests that the added income is far less likely to produce an increase in happiness than the addition of a regular walk.”
Kerry Patterson, Influencer : The Power to Change Anything

“It’s the most talented, not the least talented, who are continually trying to improve their dialogue skills. As is often the case, the rich get richer.”
Kerry Patterson, Crucial Conversations: Tools for Talking When Stakes are High



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