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140 books
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7 voters
Crm Books
Showing 1-50 of 246
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management (Paperback)
by (shelved 4 times as crm)
avg rating 4.06 — 231 ratings — published 1997
Managing Customer Relationships: A Strategic Framework (Hardcover)
by (shelved 4 times as crm)
avg rating 3.63 — 38 ratings — published 2004
CRM at the Speed of Light: Essential Customer Strategies for the 21st Century (Hardcover)
by (shelved 4 times as crm)
avg rating 3.83 — 102 ratings — published 2001
The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Paperback)
by (shelved 3 times as crm)
avg rating 4.04 — 59,803 ratings — published 1997
Customer Relationship Management: Concepts and Technologies (Paperback)
by (shelved 3 times as crm)
avg rating 3.92 — 72 ratings — published 2003
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (Hardcover)
by (shelved 3 times as crm)
avg rating 3.91 — 785 ratings — published 1995
Customer Relationship Management (Paperback)
by (shelved 2 times as crm)
avg rating 4.14 — 29 ratings — published 2005
Give and Take: A Revolutionary Approach to Success (Hardcover)
by (shelved 2 times as crm)
avg rating 4.07 — 39,455 ratings — published 2013
Be Our Guest: Perfecting the Art of Customer Service (Paperback)
by (shelved 2 times as crm)
avg rating 3.90 — 5,022 ratings — published 2001
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results (Paperback)
by (shelved 2 times as crm)
avg rating 3.72 — 99 ratings — published 2012
Customer Relationship Management (Briefcase Books Series)
by (shelved 2 times as crm)
avg rating 3.33 — 21 ratings — published 2001
Salesforce CRM: The Definitive Admin Handbook (Paperback)
by (shelved 2 times as crm)
avg rating 4.01 — 77 ratings — published 2011
CRM: The Foundation of Contemporary Marketing Strategy (Kindle Edition)
by (shelved 1 time as crm)
avg rating 4.00 — 4 ratings — published 2013
Customer Care: How to Create an Effective Customer Focus (Paperback)
by (shelved 1 time as crm)
avg rating 4.28 — 18 ratings — published 2000
'Whitey on the Moon': Race, Politics, and the death of the U.S. Space Program, 1958 - 1972 (Kindle Edition)
by (shelved 1 time as crm)
avg rating 3.94 — 36 ratings — published 2014
The Truth About Selma: What Happened When the Cameras Left and the Marching Stopped (Kindle Edition)
by (shelved 1 time as crm)
avg rating 4.00 — 10 ratings — published
The War on Cops: How the New Attack on Law and Order Makes Everyone Less Safe (Hardcover)
by (shelved 1 time as crm)
avg rating 3.98 — 1,438 ratings — published 2016
Plagiarism and the Culture War: The Writings of Martin Luther King, Jr., and Other Prominent Americans (Paperback)
by (shelved 1 time as crm)
avg rating 3.91 — 11 ratings — published 1998
The Great Dechurching: Who’s Leaving, Why Are They Going, and What Will It Take to Bring Them Back? (Hardcover)
by (shelved 1 time as crm)
avg rating 3.85 — 1,528 ratings — published
1 Against The Mob (Unknown Binding)
by (shelved 1 time as crm)
avg rating 0.0 — 0 ratings — published 1968
America's Peacemakers: The Community Relations Service and Civil Rights (Hardcover)
by (shelved 1 time as crm)
avg rating 3.83 — 6 ratings — published
Civil rights myths and Communist realities, (Unknown Binding)
by (shelved 1 time as crm)
avg rating 4.00 — 2 ratings — published
Troubled Water: Race, Mutiny, and Bravery on the USS Kitty Hawk (Hardcover)
by (shelved 1 time as crm)
avg rating 3.98 — 127 ratings — published 2009
Race War in High School, the Ten-Year Destruction of Franklin K. Lane High School in Brooklyn (Hardcover)
by (shelved 1 time as crm)
avg rating 4.00 — 59 ratings — published 1972
The Band Played Dixie: Race and the Liberal Conscience at Ole Miss (Hardcover)
by (shelved 1 time as crm)
avg rating 3.97 — 61 ratings — published 1997
Behind The Lines: The Untold Story of the Cincinnati Riots (Paperback)
by (shelved 1 time as crm)
avg rating 3.37 — 27 ratings — published 2006
The True Selma story: Sex and Civil Rights (Unknown Binding)
by (shelved 1 time as crm)
avg rating 0.0 — 0 ratings — published
The Age of Entitlement: America Since the Sixties (Hardcover)
by (shelved 1 time as crm)
avg rating 4.03 — 1,655 ratings — published 2020
The Burden of Brown: Thirty Years of School Desegregation (Paperback)
by (shelved 1 time as crm)
avg rating 4.00 — 11 ratings — published 1984
Du Bois and His Rivals (Hardcover)
by (shelved 1 time as crm)
avg rating 3.50 — 12 ratings — published 2002
The Warren Revolution : Reflections on the Consensus Society (Hardcover)
by (shelved 1 time as crm)
avg rating 4.00 — 1 rating — published 1966
Right Turn: William Bradford Reynolds, the Reagan Administration, and Black Civil Rights (Hardcover)
by (shelved 1 time as crm)
avg rating 4.00 — 2 ratings — published 1996
Negro politics: The search for leadership (Textbook Binding)
by (shelved 1 time as crm)
avg rating 3.50 — 2 ratings — published 1980
It's Very Simple : True Story of Civil Rights (Paperback)
by (shelved 1 time as crm)
avg rating 4.29 — 14 ratings — published 1965
Endurance: Shackleton's Incredible Voyage (Hardcover)
by (shelved 1 time as crm)
avg rating 4.46 — 160,167 ratings — published 1959
Bin Bir Öykü ile Havacilik ve Uzay Psikolojisi (Paperback)
by (shelved 1 time as crm)
avg rating 5.00 — 1 rating — published
The Trivium: The Liberal Arts of Logic, Grammar, and Rhetoric (Paperback)
by (shelved 1 time as crm)
avg rating 4.12 — 826 ratings — published 1937
The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers (Kindle Edition)
by (shelved 1 time as crm)
avg rating 3.93 — 293 ratings — published 2016
CustomerCentric Selling (Hardcover)
by (shelved 1 time as crm)
avg rating 3.82 — 201 ratings — published 2003
The Trusted Advisor (Paperback)
by (shelved 1 time as crm)
avg rating 3.81 — 4,835 ratings — published
History, Disrupted: How Social Media and the World Wide Web Have Changed the Past (Paperback)
by (shelved 1 time as crm)
avg rating 3.62 — 69 ratings — published
Call My Name, Clemson: Documenting the Black Experience in an American University Community (Humanities and Public Life)
by (shelved 1 time as crm)
avg rating 4.64 — 44 ratings — published
Digital Community Engagement: Partnering Communities with the Academy (Hardcover)
by (shelved 1 time as crm)
avg rating 3.75 — 4 ratings — published
Bending the Future: Fifty Ideas for the Next Fifty Years of Historic Preservation in the United States (Hardcover)
by (shelved 1 time as crm)
avg rating 3.38 — 24 ratings — published
Preservation of What, for Whom? : A Critical Look at Historical Significance (Paperback)
by (shelved 1 time as crm)
avg rating 3.91 — 11 ratings — published 1997
A Richer Heritage: Historic Preservation in the Twenty-First Century (Paperback)
by (shelved 1 time as crm)
avg rating 3.62 — 117 ratings — published 2003
The Brutish Museums: The Benin Bronzes, Colonial Violence and Cultural Restitution (Hardcover)
by (shelved 1 time as crm)
avg rating 3.93 — 624 ratings — published 2020
Preservation and Social Inclusion (Issues in Preservation Policy)
by (shelved 1 time as crm)
avg rating 3.67 — 3 ratings — published
Tales from the Haunted South: Dark Tourism and Memories of Slavery from the Civil War Era (The Steven and Janice Brose Lectures in the Civil War Era)
by (shelved 1 time as crm)
avg rating 4.25 — 392 ratings — published 2015
Crafting Preservation Criteria: The National Register of Historic Places and American Historic Preservation (Kindle Edition)
by (shelved 1 time as crm)
avg rating 3.62 — 21 ratings — published 2014
“CRM is your GPS to a better route on your Business Development journey.”
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“If you think implementing CRM costs too much...you are doing it wrong.”
― Time For Dervin - Living Large In Geiggityville
― Time For Dervin - Living Large In Geiggityville
