Sign in with Facebook
140 books
—
7 voters
Crm Books
Showing 1-50 of 313
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management (Paperback)
by (shelved 4 times as crm)
avg rating 4.06 — 233 ratings — published 1997
Managing Customer Relationships: A Strategic Framework (Hardcover)
by (shelved 4 times as crm)
avg rating 3.63 — 38 ratings — published 2004
CRM at the Speed of Light: Essential Customer Strategies for the 21st Century (Hardcover)
by (shelved 4 times as crm)
avg rating 3.81 — 102 ratings — published 2001
The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Paperback)
by (shelved 3 times as crm)
avg rating 4.03 — 61,947 ratings — published 1997
Customer Relationship Management: Concepts and Technologies (Paperback)
by (shelved 3 times as crm)
avg rating 3.88 — 73 ratings — published 2003
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (Hardcover)
by (shelved 3 times as crm)
avg rating 3.90 — 799 ratings — published 1995
Customer Relationship Management (Paperback)
by (shelved 2 times as crm)
avg rating 4.13 — 30 ratings — published 2005
Give and Take: A Revolutionary Approach to Success (Hardcover)
by (shelved 2 times as crm)
avg rating 4.06 — 40,709 ratings — published 2013
Be Our Guest: Perfecting the Art of Customer Service (Paperback)
by (shelved 2 times as crm)
avg rating 3.90 — 5,239 ratings — published 2001
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results (Paperback)
by (shelved 2 times as crm)
avg rating 3.70 — 101 ratings — published 2012
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Paperback)
by (shelved 2 times as crm)
avg rating 3.97 — 265 ratings — published 1996
Customer Relationship Management (Briefcase Books Series)
by (shelved 2 times as crm)
avg rating 3.33 — 21 ratings — published 2001
Salesforce CRM: The Definitive Admin Handbook (Paperback)
by (shelved 2 times as crm)
avg rating 4.00 — 78 ratings — published 2011
Sak 1569 (William Wisting, #15)
by (shelved 1 time as crm)
avg rating 4.04 — 3,302 ratings — published 2020
Gregor the Overlander (Underland Chronicles, #1)
by (shelved 1 time as crm)
avg rating 4.04 — 116,054 ratings — published 2003
Agents of S.U.I.T.: Sew Much Trouble (Hardcover)
by (shelved 1 time as crm)
avg rating 4.47 — 183 ratings — published
A First Time for Everything (Hardcover)
by (shelved 1 time as crm)
avg rating 4.36 — 8,693 ratings — published 2023
The Darkest Web: Drugs, Death and Destroyed Lives... The Inside Story of the Internet's Evil Twin (Kindle Edition)
by (shelved 1 time as crm)
avg rating 3.95 — 1,530 ratings — published 2018
Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die (Paperback)
by (shelved 1 time as crm)
avg rating 3.66 — 2,125 ratings — published 2013
The Executioner's Song (Paperback)
by (shelved 1 time as crm)
avg rating 4.05 — 24,051 ratings — published 1979
The Cuckoo's Calling (Cormoran Strike, #1)
by (shelved 1 time as crm)
avg rating 3.89 — 635,578 ratings — published 2013
Fallen (Will Trent, #5)
by (shelved 1 time as crm)
avg rating 4.22 — 81,182 ratings — published 2011
King of Ashes (Hardcover)
by (shelved 1 time as crm)
avg rating 3.96 — 78,825 ratings — published 2025
A Kiss Before Dying (Paperback)
by (shelved 1 time as crm)
avg rating 4.01 — 15,123 ratings — published 1953
Kill for Me, Kill for You (Hardcover)
by (shelved 1 time as crm)
avg rating 4.12 — 203,733 ratings — published 2023
All the Sinners Bleed (Hardcover)
by (shelved 1 time as crm)
avg rating 4.20 — 140,055 ratings — published 2023
The Mermaids Singing (Tony Hill & Carol Jordan, #1)
by (shelved 1 time as crm)
avg rating 3.95 — 28,108 ratings — published 1995
Marketing Metrics: The Definitive Guide to Measuring Marketing Performance (ebook)
by (shelved 1 time as crm)
avg rating 3.67 — 245 ratings — published 2009
The Black Echo (Harry Bosch, #1; Harry Bosch Universe, #1)
by (shelved 1 time as crm)
avg rating 4.14 — 220,249 ratings — published 1992
Career of Evil (Cormoran Strike, #3)
by (shelved 1 time as crm)
avg rating 4.22 — 233,442 ratings — published 2015
The Client (Paperback)
by (shelved 1 time as crm)
avg rating 4.06 — 466,583 ratings — published 1993
The Lost Man (Hardcover)
by (shelved 1 time as crm)
avg rating 4.16 — 113,517 ratings — published 2018
Criminal (Will Trent, #6)
by (shelved 1 time as crm)
avg rating 4.28 — 76,208 ratings — published 2012
If Tomorrow Comes (Tracy Whitney, #1)
by (shelved 1 time as crm)
avg rating 4.08 — 71,460 ratings — published 1985
Magpie Murders (Susan Ryeland, #1)
by (shelved 1 time as crm)
avg rating 3.94 — 174,753 ratings — published 2016
Marketing Data Science: Modeling Techniques in Predictive Analytics with R and Python (FT Press Analytics)
by (shelved 1 time as crm)
avg rating 3.79 — 19 ratings — published 2015
Everyone in My Family Has Killed Someone (Ernest Cunningham, #1)
by (shelved 1 time as crm)
avg rating 3.75 — 247,094 ratings — published 2022
Garnethill (Garnethill, #1)
by (shelved 1 time as crm)
avg rating 3.84 — 10,028 ratings — published 1998
The Girl Who Takes an Eye for an Eye (Millennium, #5)
by (shelved 1 time as crm)
avg rating 3.80 — 86,539 ratings — published 2017
The Bone Collector (Lincoln Rhyme, #1)
by (shelved 1 time as crm)
avg rating 4.20 — 198,275 ratings — published 1997
Data Science for Business: What You Need to Know about Data Mining and Data-Analytic Thinking (Paperback)
by (shelved 1 time as crm)
avg rating 4.13 — 2,678 ratings — published 2013
The Firm (Penguin Readers, Level 5)
by (shelved 1 time as crm)
avg rating 4.07 — 639,900 ratings — published 1995
Faithful Place (Dublin Murder Squad, #3)
by (shelved 1 time as crm)
avg rating 4.00 — 135,027 ratings — published 2010
A Drink Before the War (Kenzie & Gennaro, #1)
by (shelved 1 time as crm)
avg rating 3.93 — 47,432 ratings — published 1994
Blindsighted (Grant County, #1)
by (shelved 1 time as crm)
avg rating 4.10 — 127,326 ratings — published 2001
Marketing Database Analytics (Paperback)
by (shelved 1 time as crm)
avg rating 3.67 — 6 ratings — published 2010
False Witness (Hardcover)
by (shelved 1 time as crm)
avg rating 4.07 — 143,243 ratings — published 2021
After That Night (Will Trent, #11)
by (shelved 1 time as crm)
avg rating 4.24 — 81,094 ratings — published 2023
Fundamentals of CRM with Dynamics 365 and Power Platform: Enhance your customer relationship management by extending Dynamics 365 using a no-code approach (Kindle Edition)
by (shelved 1 time as crm)
avg rating 3.00 — 2 ratings — published
“Ich bin ein starker Verfechter von ‘Stammkunden belohnen statt Neukunden akquirieren zu wollen’. Allerdings muss sich das auch im Budget wiederspiegeln.”
―
―
“Today, companies aren't just vending products or services; they're crafting experiences.”
―
―
