35 books
—
4 voters
Crm Books
Showing 1-50 of 312
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management (Paperback)
by (shelved 4 times as crm)
avg rating 4.06 — 233 ratings — published 1997
Managing Customer Relationships: A Strategic Framework (Hardcover)
by (shelved 4 times as crm)
avg rating 3.63 — 38 ratings — published 2004
CRM at the Speed of Light: Essential Customer Strategies for the 21st Century (Hardcover)
by (shelved 4 times as crm)
avg rating 3.81 — 102 ratings — published 2001
The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Paperback)
by (shelved 3 times as crm)
avg rating 4.03 — 61,441 ratings — published 1997
Customer Relationship Management: Concepts and Technologies (Paperback)
by (shelved 3 times as crm)
avg rating 3.88 — 73 ratings — published 2003
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (Hardcover)
by (shelved 3 times as crm)
avg rating 3.90 — 797 ratings — published 1995
Customer Relationship Management (Paperback)
by (shelved 2 times as crm)
avg rating 4.14 — 29 ratings — published 2005
Give and Take: A Revolutionary Approach to Success (Hardcover)
by (shelved 2 times as crm)
avg rating 4.06 — 40,428 ratings — published 2013
Be Our Guest: Perfecting the Art of Customer Service (Paperback)
by (shelved 2 times as crm)
avg rating 3.90 — 5,203 ratings — published 2001
Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results (Paperback)
by (shelved 2 times as crm)
avg rating 3.70 — 101 ratings — published 2012
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Paperback)
by (shelved 2 times as crm)
avg rating 3.97 — 265 ratings — published 1996
Customer Relationship Management (Briefcase Books Series)
by (shelved 2 times as crm)
avg rating 3.33 — 21 ratings — published 2001
Salesforce CRM: The Definitive Admin Handbook (Paperback)
by (shelved 2 times as crm)
avg rating 4.01 — 77 ratings — published 2011
Gregor the Overlander (Underland Chronicles, #1)
by (shelved 1 time as crm)
avg rating 4.04 — 115,370 ratings — published 2003
Agents of S.U.I.T.: Sew Much Trouble (Hardcover)
by (shelved 1 time as crm)
avg rating 4.53 — 116 ratings — published
A First Time for Everything (Hardcover)
by (shelved 1 time as crm)
avg rating 4.36 — 8,553 ratings — published 2023
The Darkest Web: Drugs, Death and Destroyed Lives... The Inside Story of the Internet's Evil Twin (Kindle Edition)
by (shelved 1 time as crm)
avg rating 3.95 — 1,507 ratings — published 2018
Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die (Paperback)
by (shelved 1 time as crm)
avg rating 3.66 — 2,123 ratings — published 2013
The Executioner's Song (Paperback)
by (shelved 1 time as crm)
avg rating 4.05 — 23,780 ratings — published 1979
The Cuckoo's Calling (Cormoran Strike, #1)
by (shelved 1 time as crm)
avg rating 3.89 — 632,424 ratings — published 2013
Fallen (Will Trent, #5)
by (shelved 1 time as crm)
avg rating 4.23 — 79,733 ratings — published 2011
King of Ashes (Hardcover)
by (shelved 1 time as crm)
avg rating 3.98 — 70,983 ratings — published 2025
A Kiss Before Dying (Paperback)
by (shelved 1 time as crm)
avg rating 4.01 — 14,927 ratings — published 1953
Kill for Me, Kill for You (Hardcover)
by (shelved 1 time as crm)
avg rating 4.13 — 192,482 ratings — published 2023
All the Sinners Bleed (Hardcover)
by (shelved 1 time as crm)
avg rating 4.20 — 132,066 ratings — published 2023
The Mermaids Singing (Tony Hill & Carol Jordan, #1)
by (shelved 1 time as crm)
avg rating 3.95 — 27,880 ratings — published 1995
Marketing Metrics: The Definitive Guide to Measuring Marketing Performance (ebook)
by (shelved 1 time as crm)
avg rating 3.67 — 245 ratings — published 2009
The Black Echo (Harry Bosch, #1; Harry Bosch Universe, #1)
by (shelved 1 time as crm)
avg rating 4.14 — 218,745 ratings — published 1992
Career of Evil (Cormoran Strike, #3)
by (shelved 1 time as crm)
avg rating 4.22 — 231,899 ratings — published 2015
The Client (Paperback)
by (shelved 1 time as crm)
avg rating 4.06 — 465,087 ratings — published 1993
The Lost Man (Hardcover)
by (shelved 1 time as crm)
avg rating 4.16 — 112,289 ratings — published 2018
Criminal (Will Trent, #6)
by (shelved 1 time as crm)
avg rating 4.28 — 74,736 ratings — published 2012
If Tomorrow Comes (Tracy Whitney, #1)
by (shelved 1 time as crm)
avg rating 4.08 — 71,168 ratings — published 1985
Magpie Murders (Susan Ryeland, #1)
by (shelved 1 time as crm)
avg rating 3.94 — 171,622 ratings — published 2016
Marketing Data Science: Modeling Techniques in Predictive Analytics with R and Python (FT Press Analytics)
by (shelved 1 time as crm)
avg rating 3.79 — 19 ratings — published 2015
Everyone in My Family Has Killed Someone (Ernest Cunningham, #1)
by (shelved 1 time as crm)
avg rating 3.75 — 239,314 ratings — published 2022
Garnethill (Garnethill, #1)
by (shelved 1 time as crm)
avg rating 3.84 — 9,957 ratings — published 1998
The Girl Who Takes an Eye for an Eye (Millennium, #5)
by (shelved 1 time as crm)
avg rating 3.80 — 86,028 ratings — published 2017
The Bone Collector (Lincoln Rhyme, #1)
by (shelved 1 time as crm)
avg rating 4.20 — 197,274 ratings — published 1997
Data Science for Business: What You Need to Know about Data Mining and Data-Analytic Thinking (Paperback)
by (shelved 1 time as crm)
avg rating 4.13 — 2,671 ratings — published 2013
The Firm (Penguin Readers, Level 5)
by (shelved 1 time as crm)
avg rating 4.07 — 639,323 ratings — published 1995
Faithful Place (Dublin Murder Squad, #3)
by (shelved 1 time as crm)
avg rating 4.00 — 133,953 ratings — published 2010
A Drink Before the War (Kenzie & Gennaro, #1)
by (shelved 1 time as crm)
avg rating 3.93 — 47,002 ratings — published 1994
Blindsighted (Grant County, #1)
by (shelved 1 time as crm)
avg rating 4.10 — 124,336 ratings — published 2001
Marketing Database Analytics (Paperback)
by (shelved 1 time as crm)
avg rating 3.67 — 6 ratings — published 2010
False Witness (Hardcover)
by (shelved 1 time as crm)
avg rating 4.07 — 139,318 ratings — published 2021
After That Night (Will Trent, #11)
by (shelved 1 time as crm)
avg rating 4.24 — 79,245 ratings — published 2023
Fundamentals of CRM with Dynamics 365 and Power Platform: Enhance your customer relationship management by extending Dynamics 365 using a no-code approach (Kindle Edition)
by (shelved 1 time as crm)
avg rating 3.00 — 2 ratings — published
Bond Markets, Analysis, and Strategies, tenth edition (Kindle Edition)
by (shelved 1 time as crm)
avg rating 5.00 — 2 ratings — published
“CRM doesn't have to be hard, if you plan for how all the pieces will work together BEFORE you start your implementation.”
―
―
“When it comes to choosing a customer relationship management (CRM) tool, businesses have plenty of options to choose from. Two of the most popular options are Go High Level and Active Campaign. While both tools offer similar features and benefits, there are some key differences that may make one a better fit for your business than the other.
Go High Level: Overview and Features
Go High Level is an all-in-one sales and marketing platform designed specifically for businesses that want to streamline their customer management processes. The platform offers a wide range of features, including:
1. Sales Automation: Go High Level offers a range of sales automation features, including lead capture forms, appointment scheduling, and automated follow-up emails.
2. Marketing Automation: The platform also offers a range of marketing automation tools, including email marketing campaigns, SMS marketing, and social media marketing.
3. CRM: Go High Level provides a comprehensive CRM solution, with features that include lead management, contact management, and deal tracking.
4. Analytics: The platform also offers detailed analytics and reporting tools, allowing businesses to track the success of their sales and marketing efforts.
Active Campaign: Overview and Features
Active Campaign is another popular CRM tool that offers a wide range of features and benefits. Some of the key features of Active Campaign include:
1. Email Marketing: Active Campaign is primarily known for its email marketing capabilities, offering a range of tools for creating and managing email campaigns.
2. Marketing Automation: The platform also offers marketing automation tools, including lead capture forms, automated emails, and CRM integration.
3. CRM: Active Campaign provides a comprehensive CRM solution, with features that include lead management, contact management, and deal tracking.
4. E-commerce: Active Campaign offers e-commerce integrations that allow businesses to track customer behavior and make personalized product recommendations.
Go High Level vs. Active Campaign: Comparison
While both Go High Level and Active Campaign offer similar features and benefits, there are some key differences between the two platforms that businesses should be aware of.
1. Sales and Marketing Automation: While both platforms offer sales and marketing automation features, Go High Level offers a more comprehensive set of tools. This includes appointment scheduling, SMS marketing, and social media marketing. Active Campaign is primarily focused on email marketing, although it does offer some automation features.
2. Ease of Use: Both Go High Level and Active Campaign are user-friendly platforms, but Go High Level is known for its simplicity and ease of use. This makes it a good choice for businesses that are new to CRM tools and want to get up and running quickly.
3. Pricing: Pricing is an important consideration when choosing a CRM tool, both Go High Level and Active Campaign offer competitive pricing. However, Go High Level offers more flexible pricing options, including a pay-as-you-go plan that allows businesses to only pay for the features they need.
4. E-commerce Integration: While both platforms offer e-commerce integrations, Active Campaign is known for its strong e-commerce capabilities. This includes features like abandoned cart tracking, product recommendations, and personalized product recommendations based on customer behavior.
5. Customization: Go High Level offers more customization options than Active Campaign. This includes the ability to create custom workflows and integrations with third-party apps.
Which One to Choose?
Choosing between Go High Level and Active If you're looking for a simple and easy-to-use platform with a comprehensive set of sales and marketing automation features, Go High Level may be the right choice for you.”
―
Go High Level: Overview and Features
Go High Level is an all-in-one sales and marketing platform designed specifically for businesses that want to streamline their customer management processes. The platform offers a wide range of features, including:
1. Sales Automation: Go High Level offers a range of sales automation features, including lead capture forms, appointment scheduling, and automated follow-up emails.
2. Marketing Automation: The platform also offers a range of marketing automation tools, including email marketing campaigns, SMS marketing, and social media marketing.
3. CRM: Go High Level provides a comprehensive CRM solution, with features that include lead management, contact management, and deal tracking.
4. Analytics: The platform also offers detailed analytics and reporting tools, allowing businesses to track the success of their sales and marketing efforts.
Active Campaign: Overview and Features
Active Campaign is another popular CRM tool that offers a wide range of features and benefits. Some of the key features of Active Campaign include:
1. Email Marketing: Active Campaign is primarily known for its email marketing capabilities, offering a range of tools for creating and managing email campaigns.
2. Marketing Automation: The platform also offers marketing automation tools, including lead capture forms, automated emails, and CRM integration.
3. CRM: Active Campaign provides a comprehensive CRM solution, with features that include lead management, contact management, and deal tracking.
4. E-commerce: Active Campaign offers e-commerce integrations that allow businesses to track customer behavior and make personalized product recommendations.
Go High Level vs. Active Campaign: Comparison
While both Go High Level and Active Campaign offer similar features and benefits, there are some key differences between the two platforms that businesses should be aware of.
1. Sales and Marketing Automation: While both platforms offer sales and marketing automation features, Go High Level offers a more comprehensive set of tools. This includes appointment scheduling, SMS marketing, and social media marketing. Active Campaign is primarily focused on email marketing, although it does offer some automation features.
2. Ease of Use: Both Go High Level and Active Campaign are user-friendly platforms, but Go High Level is known for its simplicity and ease of use. This makes it a good choice for businesses that are new to CRM tools and want to get up and running quickly.
3. Pricing: Pricing is an important consideration when choosing a CRM tool, both Go High Level and Active Campaign offer competitive pricing. However, Go High Level offers more flexible pricing options, including a pay-as-you-go plan that allows businesses to only pay for the features they need.
4. E-commerce Integration: While both platforms offer e-commerce integrations, Active Campaign is known for its strong e-commerce capabilities. This includes features like abandoned cart tracking, product recommendations, and personalized product recommendations based on customer behavior.
5. Customization: Go High Level offers more customization options than Active Campaign. This includes the ability to create custom workflows and integrations with third-party apps.
Which One to Choose?
Choosing between Go High Level and Active If you're looking for a simple and easy-to-use platform with a comprehensive set of sales and marketing automation features, Go High Level may be the right choice for you.”
―













