Crm Books

Showing 1-50 of 313
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management (Paperback)
by (shelved 4 times as crm)
avg rating 4.06 — 233 ratings — published 1997
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Managing Customer Relationships: A Strategic Framework Managing Customer Relationships: A Strategic Framework (Hardcover)
by (shelved 4 times as crm)
avg rating 3.63 — 38 ratings — published 2004
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CRM at the Speed of Light: Essential Customer Strategies for the 21st Century CRM at the Speed of Light: Essential Customer Strategies for the 21st Century (Hardcover)
by (shelved 4 times as crm)
avg rating 3.81 — 102 ratings — published 2001
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The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Paperback)
by (shelved 3 times as crm)
avg rating 4.03 — 61,947 ratings — published 1997
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Customer Relationship Management: Concepts and Technologies Customer Relationship Management: Concepts and Technologies (Paperback)
by (shelved 3 times as crm)
avg rating 3.88 — 73 ratings — published 2003
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (Hardcover)
by (shelved 3 times as crm)
avg rating 3.90 — 799 ratings — published 1995
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Customer Relationship Management Customer Relationship Management (Paperback)
by (shelved 2 times as crm)
avg rating 4.13 — 30 ratings — published 2005
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Give and Take: A Revolutionary Approach to Success Give and Take: A Revolutionary Approach to Success (Hardcover)
by (shelved 2 times as crm)
avg rating 4.06 — 40,709 ratings — published 2013
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Be Our Guest: Perfecting the Art of Customer Service Be Our Guest: Perfecting the Art of Customer Service (Paperback)
by (shelved 2 times as crm)
avg rating 3.90 — 5,239 ratings — published 2001
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Paperback)
by (shelved 2 times as crm)
avg rating 3.97 — 265 ratings — published 1996
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Customer Relationship Management (Briefcase Books Series) Customer Relationship Management (Briefcase Books Series)
by (shelved 2 times as crm)
avg rating 3.33 — 21 ratings — published 2001
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Salesforce CRM: The Definitive Admin Handbook Salesforce CRM: The Definitive Admin Handbook (Paperback)
by (shelved 2 times as crm)
avg rating 4.00 — 78 ratings — published 2011
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Sak 1569 (William Wisting, #15) Sak 1569 (William Wisting, #15)
by (shelved 1 time as crm)
avg rating 4.04 — 3,302 ratings — published 2020
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Gregor the Overlander (Underland Chronicles, #1) Gregor the Overlander (Underland Chronicles, #1)
by (shelved 1 time as crm)
avg rating 4.04 — 116,054 ratings — published 2003
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Agents of S.U.I.T.: Sew Much Trouble Agents of S.U.I.T.: Sew Much Trouble (Hardcover)
by (shelved 1 time as crm)
avg rating 4.47 — 183 ratings — published
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A First Time for Everything A First Time for Everything (Hardcover)
by (shelved 1 time as crm)
avg rating 4.36 — 8,693 ratings — published 2023
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Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die (Paperback)
by (shelved 1 time as crm)
avg rating 3.66 — 2,125 ratings — published 2013
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The Executioner's Song The Executioner's Song (Paperback)
by (shelved 1 time as crm)
avg rating 4.05 — 24,051 ratings — published 1979
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The Cuckoo's Calling (Cormoran Strike, #1) The Cuckoo's Calling (Cormoran Strike, #1)
by (shelved 1 time as crm)
avg rating 3.89 — 635,578 ratings — published 2013
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Fallen (Will Trent, #5) Fallen (Will Trent, #5)
by (shelved 1 time as crm)
avg rating 4.22 — 81,182 ratings — published 2011
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King of Ashes King of Ashes (Hardcover)
by (shelved 1 time as crm)
avg rating 3.96 — 78,825 ratings — published 2025
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A Kiss Before Dying A Kiss Before Dying (Paperback)
by (shelved 1 time as crm)
avg rating 4.01 — 15,123 ratings — published 1953
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Kill for Me, Kill for You Kill for Me, Kill for You (Hardcover)
by (shelved 1 time as crm)
avg rating 4.12 — 203,733 ratings — published 2023
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All the Sinners Bleed All the Sinners Bleed (Hardcover)
by (shelved 1 time as crm)
avg rating 4.20 — 140,055 ratings — published 2023
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The Mermaids Singing (Tony Hill & Carol Jordan, #1) The Mermaids Singing (Tony Hill & Carol Jordan, #1)
by (shelved 1 time as crm)
avg rating 3.95 — 28,108 ratings — published 1995
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Marketing Metrics: The Definitive Guide to Measuring Marketing Performance Marketing Metrics: The Definitive Guide to Measuring Marketing Performance (ebook)
by (shelved 1 time as crm)
avg rating 3.67 — 245 ratings — published 2009
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The Black Echo (Harry Bosch, #1; Harry Bosch Universe, #1) The Black Echo (Harry Bosch, #1; Harry Bosch Universe, #1)
by (shelved 1 time as crm)
avg rating 4.14 — 220,249 ratings — published 1992
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Career of Evil (Cormoran Strike, #3) Career of Evil (Cormoran Strike, #3)
by (shelved 1 time as crm)
avg rating 4.22 — 233,442 ratings — published 2015
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The Client The Client (Paperback)
by (shelved 1 time as crm)
avg rating 4.06 — 466,583 ratings — published 1993
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The Lost Man The Lost Man (Hardcover)
by (shelved 1 time as crm)
avg rating 4.16 — 113,517 ratings — published 2018
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Criminal (Will Trent, #6) Criminal (Will Trent, #6)
by (shelved 1 time as crm)
avg rating 4.28 — 76,208 ratings — published 2012
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If Tomorrow Comes (Tracy Whitney, #1) If Tomorrow Comes (Tracy Whitney, #1)
by (shelved 1 time as crm)
avg rating 4.08 — 71,460 ratings — published 1985
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Magpie Murders (Susan Ryeland, #1) Magpie Murders (Susan Ryeland, #1)
by (shelved 1 time as crm)
avg rating 3.94 — 174,753 ratings — published 2016
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Everyone in My Family Has Killed Someone (Ernest Cunningham, #1) Everyone in My Family Has Killed Someone (Ernest Cunningham, #1)
by (shelved 1 time as crm)
avg rating 3.75 — 247,094 ratings — published 2022
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Garnethill (Garnethill, #1) Garnethill (Garnethill, #1)
by (shelved 1 time as crm)
avg rating 3.84 — 10,028 ratings — published 1998
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The Girl Who Takes an Eye for an Eye (Millennium, #5) The Girl Who Takes an Eye for an Eye (Millennium, #5)
by (shelved 1 time as crm)
avg rating 3.80 — 86,539 ratings — published 2017
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Macbeth Macbeth (Paperback)
by (shelved 1 time as crm)
avg rating 3.46 — 18,602 ratings — published 2018
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The Bone Collector (Lincoln Rhyme, #1) The Bone Collector (Lincoln Rhyme, #1)
by (shelved 1 time as crm)
avg rating 4.20 — 198,275 ratings — published 1997
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Data Science for Business: What You Need to Know about Data Mining and Data-Analytic Thinking Data Science for Business: What You Need to Know about Data Mining and Data-Analytic Thinking (Paperback)
by (shelved 1 time as crm)
avg rating 4.13 — 2,678 ratings — published 2013
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The Firm (Penguin Readers, Level 5) The Firm (Penguin Readers, Level 5)
by (shelved 1 time as crm)
avg rating 4.07 — 639,900 ratings — published 1995
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Faithful Place (Dublin Murder Squad, #3) Faithful Place (Dublin Murder Squad, #3)
by (shelved 1 time as crm)
avg rating 4.00 — 135,027 ratings — published 2010
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A Drink Before the War (Kenzie & Gennaro, #1) A Drink Before the War (Kenzie & Gennaro, #1)
by (shelved 1 time as crm)
avg rating 3.93 — 47,432 ratings — published 1994
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Blindsighted (Grant County, #1) Blindsighted (Grant County, #1)
by (shelved 1 time as crm)
avg rating 4.10 — 127,326 ratings — published 2001
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Marketing Database Analytics Marketing Database Analytics (Paperback)
by (shelved 1 time as crm)
avg rating 3.67 — 6 ratings — published 2010
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False Witness False Witness (Hardcover)
by (shelved 1 time as crm)
avg rating 4.07 — 143,243 ratings — published 2021
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After That Night (Will Trent, #11) After That Night (Will Trent, #11)
by (shelved 1 time as crm)
avg rating 4.24 — 81,094 ratings — published 2023
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“Ich bin ein starker Verfechter von ‘Stammkunden belohnen statt Neukunden akquirieren zu wollen’. Allerdings muss sich das auch im Budget wiederspiegeln.”
Roger Basler de Roca

Enamul Haque
“Today, companies aren't just vending products or services; they're crafting experiences.”
Enamul Haque

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