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Prophet Service Design
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Prophet Service Design

Our favorite service design books!
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Yuko Kanai
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Bookshelf (showing 1-12 of 15)

Making Numbers Count: The Art and Science of Communicating Numbers
Making Numbers Count: The Art and Science of Co...
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Systems Thinking For Social Change: A Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results
Systems Thinking For Social Change: A Practical...
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Emergent Strategy: Shaping Change, Changing Worlds
Emergent Strategy: Shaping Change, Changing Wor...
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The Customer-Driven Playbook: Converting Customer Feedback into Successful Products
The Customer-Driven Playbook: Converting Custom...
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Designing for Growth: A Design Thinking Tool Kit for Managers
Designing for Growth: A Design Thinking Tool Ki...
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Communicating Design: Developing Web Site Documentation for Design and Planning
Communicating Design: Developing Web Site Docum...
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
100 Practical Ways to Improve Customer Experien...
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The Design of Business: Why Design Thinking is the Next Competitive Advantage
The Design of Business: Why Design Thinking is ...
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Gamestorming: A Playbook for Innovators, Rule-breakers, and Changemakers
Gamestorming: A Playbook for Innovators, Rule-b...
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Good Services: Decoding the Mystery of What Makes a Good Service
Good Services: Decoding the Mystery of What Mak...
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
Service Design for Business: A Practical Guide ...
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Business Model Generation & Value Proposition Design
Business Model Generation & Value Proposition D...
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