Daniel > Daniel's Quotes

“Live and “love to be fascinated.”
― Roy H. Williams

“The slaves in Rome were incapable of leisure and so their masters gave them entertainment to keep them pacified.”
― Oliver Van DeMille

“Civilization is in a race between education and catastrophe. Let us learn the truth and spread it as far and wide as our circumstances allow. For the truth is the greatest weapon we have.”
― H. G. Wells

“It's the possibility of having a dream come true that makes life interesting.”
― Paulo Coelho, The Alchemist

“Ignorance more frequently begets confidence than does knowledge: it is those who know little, not those who know much, who so positively assert that this or that problem will never be solved by science.”
― Charles Darwin, The Descent of Man

“The undisciplined are slaves to moods, appetites and passions”
― Stephen R. Covey

“To realize one's destiny is a person's only obligation.”
― Paulo Coelho, The Alchemist

“So we beat on, boats against the current, borne back ceaselessly into the past.”
― F. Scott Fitzgerald, The Great Gatsby

“If something is wrong for you or me, it is also wrong for the cop, the soldier, the mayor, the governor, the general, the Fed chairman, the president. Theft does not become acceptable when they call it taxation, counterfeiting when they call it monetary policy, kidnapping when they call it the draft, mass murder when they call it foreign policy. We understand that it is never acceptable to wield violence nor the threat of violence against the innocent, whether by the mugger or the politician.”
― Lew Rockwell

“The more we serve our fellowmen in appropriate ways, the more substance there is to our souls. We become more significant individuals as we serve others. We become more substantive as we serve others—indeed, it is easier to “find” ourselves because there is so much more of us to find!”
― Spencer W. Kimball

“The best ads are about the customer and how the product will change his life.”
― Roy H. Williams, The Wizard of Ads Trilogy

“Referring to an event in an untold story is a powerful technique rarely used.”
― Roy H. Williams

“Rescuing people from the results of their own foolishness is really what customers service is all about. Customers rarely obey the rules. They expect you to rescue them whenever they do something stupid. Will you be a “rescuer,” known far and wide for customer service, or will you steadfastly insist that your customers follow the proper procedures?”
― Roy H. Williams, Secret Formulas of the Wizard of Ads: Turning Paupers into Princes and Lead into Gold

“Any investment in sales training is an investment in your own gross profits.”
― Roy H. Williams, The Wizard of Ads

“The only thing more expensive than hiring a sales trainer is not hiring one.”
― Roy H. Williams, The Wizard of Ads

“For every five sales you make, another nine customers who had hoped to buy from you will leave your store disappointed and empty-handed. This means your existing store traffic can give you 2.8 times your current sales volume, if you sell only those customers who are ready to buy. The only thing more expensive than hiring a sales trainer is not hiring one. Any investment in sales training is an investment in your own gross profits.”
― Roy H. Williams, The Wizard of Ads

“67% of all shoppers intend to return home with the item they are shopping for, but that only 24% actually do so.”
― Roy H. Williams, The Wizard of Ads

“The fate of your company is in the hands of your people. Train them well.”
― Roy H. Williams, The Wizard of Ads

“People in business are uniquely unqualified to see their own companies and product objectively. Too much product knowledge causes them to instinctively answer questions no one is asking.”
― Roy H. Williams

“The first step in persuasion is to entice your target to imagine doing the thing you want them to do.”
― Roy H. Williams

“No trade will be made unless they want the thing more than they want their money.”
― Roy H. Williams

“People don't trade money for things when they value their money more highly than they value the things.”
― Roy H. Williams

“Teach your employees how to build relationships with your customers.”
― Daniel C. Felsted

“Considered your brand a life experience.”
― Daniel C. Felsted

“You can’t afford not to manage your brand.”
― Daniel C. Felsted

“A brand should take into account the customer’s total shopping experience—every contact point is important and should be in accord with the customer expectations.”
― Daniel C. Felsted

“The world’s most powerful business tool is also the most misunderstood. The e-factors are all about feelings not figures and feelings rule all buying decisions!”
― Daniel C. Felsted

“Does your marketing promote the difference between good and bad or better and best?”
― Daniel C. Felsted

“The only way to have great customers is to be one.”
― Daniel C. Felsted

“Rescuing people from the results of their own foolishness is really what customers service is all about. Customers rarely obey the rules. They expect you to rescue them whenever they do something stupid. Will you be a “rescuer,” known far and wide for customer service, or will you steadfastly insist that your customers follow the proper procedures?”
― Daniel C. Felsted