Jock Busuttil's Blog: I Manage Products, page 8
September 16, 2024
PRODUCTHEAD: What is a product? What is a service?
PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.
every PRODUCTHEAD edition is online for you to refer back to
tl;drServices are best identified as verbs rather than nouns
You cannot have services without products, nor products without services
A service is something that helps someone to do something
helloIn the world of product management, we oft...
September 11, 2024
The power of open: lessons from UK government, hosted by Product People
4 valuable product and culture lessons from the UK’s government digital teams. This was a talk I gave for Product People in September 2024. Video and transcript follow.
In this articleIntroductionVideo of the talkLinks shared in the live chatTranscriptGovernment is weirdOverview of the 4 lessons1. Build your community of practice2. Have shared principles to guide you3. Make things open, it makes things better4. Seek to improve people, process an...The power of open
4 valuable product and culture lessons from the UK’s government digital teams. This was a talk I gave for Product People in September 2024. Video and transcript follow.
In this articleIntroductionVideo of the talkLinks shared in the live chatTranscriptGovernment is weirdOverview of the 4 lessons1. Build your community of practice2. Have shared principles to guide you3. Make things open, it makes things better4. Seek to improve people, process an...September 9, 2024
PRODUCTHEAD: Deconstructing Duolingo’s growth
PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.
every PRODUCTHEAD edition is online for you to refer back to
tl;drDissect your monolithic metrics to drive growth in more easily influenced segments
Don’t kill the golden goose of growth by oversaturating a channel
If growth is your goal, have a sense of urgency
helloAt some point or another, you’ve probably enc...
September 2, 2024
PRODUCTHEAD: Trust in photos is dead and gone
PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.
every PRODUCTHEAD edition is online for you to refer back to
tl;drSarah Jeong on why the Pixel 9’s Reimagine feature is the final nail in the coffin for trust in photos
9 Sept: I’m giving a talk for Product People on lessons about org culture
helloIt’s good to be back after a couple of weeks touring around German...
August 12, 2024
PRODUCTHEAD: When Sales ask for stuff
PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.
every PRODUCTHEAD edition is online for you to refer back to
tl;drKnowing what kinds of customer you want and don’t want help you to prioritise ‘one-off’ feature requests from sales
“Enterprise customers look at our roadmaps as the starting point for negotiations”
Are feature requests a deliberate strategy or a reactive wild goo...
August 5, 2024
PRODUCTHEAD: Wicked problems
PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.
every PRODUCTHEAD edition is online for you to refer back to
tl;drThe uncertainty of a problem should influence how we respond to it
Misdiagnosis of a problem can compound it
We frame our solutions through the lens of our social predisposition
Wicked problems can only be addressed by collaboration between different social ty...
July 29, 2024
PRODUCTHEAD: Spheres of influence and buy-in
PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.
every PRODUCTHEAD edition is online for you to refer back to
tl;drThe only thing you can truly control in life is yourself
Securing buy-in is meaningless if you let people go back on their agreement without challenge
helloThis week I had the pleasure of joining lots of like-minded product people for a relaxed chat ov...
July 22, 2024
PRODUCTHEAD: Context changes everything
PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.
every PRODUCTHEAD edition is online for you to refer back to
tl;drAt C-level, focus more on “what’s in it for you” and less on “here’s what I need”
Get your strategy, priorities, risk-taking heuristics, and goals straight, and treat allocation as a hypothesis
helloThis week I had lots of fun being interviewed by Richard Rodger...
July 17, 2024
93: What to expect from your face-to-face product manager interview
I’m writing about 100 things I’ve learned the hard way about product management. You can catch up on the previous entries if you like.
Your product manager interview is as much about you getting to know your interviewers as it is the other way around. I’ve interviewed dozens of product managers and helped many more prepare. Here’s what you can expect from a typical face-to-face interview along with my tips for standing out from the crowd.
In this articleIntroductionA biza...I Manage Products
It's probably worth pointing out that my articles reflect ...more
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