Jock Busuttil's Blog: I Manage Products, page 12

How can I keep track of all these product metrics?

Hi Jock,

Do you have any advice on productivity tools for tracking product metrics? I’m seeking guidance on streamlining feedback and metrics management. Juggling continuous discovery insights, team feedback, and metric tracking has become increasingly overwhelming.

How do other teams effectively prioritize and process this information? I’m particularly interested in recommendations for tools, routines, and methodologies for focusing on the most critical data points. Any insights or best ...

PRODUCTHEAD: The most popular of 2023

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADno products

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tl;dr

Most read: Choose your own adventure — discussing better product roadmaps

Most clicked: How to sharpen up your vision and strategy — a practical set of prompts and worked examples

hello

I’m calling it a smidge early, but it looks like we’ve made it through to the en...

PRODUCTHEAD: “Hello computer!” — the lure of conversational programming

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADif you say the product

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Conversational programming changes the nature of the developer job, but doesn’t do away with it

Describing needs and context is more valuable than giving instructions or requirements

hello

The sci-fi trope of talking to computers has been around for so lo...

PRODUCTHEAD: Pragmatism is (im)perfectly fine

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADproduct by product (caribou rmx)

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

There are 3 reasons why a discovery should end:

It is purely performativeIgnored / unknown contextUnconnected to value

Everything on your product roadmap should have lots of context that is easy to find

hello

By serendipity, two lov...

PRODUCTHEAD: On OpenAI’s ideological conflict

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADman of product

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tl;dr

By reinstating Sam Altman, OpenAI has chosen financial success over its altruistic principles

When Steve Jobs left Apple in 1985, the board believed he wasn’t ready to be CEO

Google was quick to fire ethicist Timnit Gebru when she challenged its lucrative search adverti...

PRODUCTHEAD: Should you do custom features for paying clients?

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADpulk/pull revolving products

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tl;dr

Product models are more scalable and have higher investor valuations than service models, but can be more difficult to implement and require a longer sales cycle

If you find your team is biasing towards delivering custom features (= output), refocus on discov...

PRODUCTHEAD: Don’t wait. Just find out.

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADproduct order

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

When designing an experiment to test a hypothesis, ask how might it fail, and what you need to find out

Luck and uncertainty mean that even good decisions can have a bad outcome (and vice versa)

Framing our beliefs with a confidence percentage makes us more willing to ac...

PRODUCTHEAD: AI is word of the year

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADok product

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Anyone can access generative AI, so simply using it is not a competitive advantage

SEO has long sought to game search engine rankings; AI provides a new tool for doing so

LLMs trained on AI output become increasingly detached from reality: “model collapse”

hello

W...

PRODUCTHEAD: How product teams can measure discovery

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADproducts out

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tl;dr

We can and should measure discovery activity and its impact on the team and users

Discovery cycle time and cadence are critical to adopting a continuous mindset

Avoid vanity quantity metrics such as number of research activities; measure quality instead

hello

As...

PRODUCTHEAD: Sunsetting a product or feature

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADproduct spirit (fade out)

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tl;dr

When sunsetting a product or feature:

Explain why honestly and be transparent about how it will impact your users

Be understanding as they may be disappointed or frustrated by the change

Be responsive and supportive by answering your users’ questions and h...