Jock Busuttil's Blog: I Manage Products, page 7

PRODUCTHEAD: Ways to structure your team for efficiency

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADeverything in its right product

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Rather than existing in a bubble, each product team should have core members, collaborators and supporters

How you should divide up teams depends on your product’s overall flow; avoid ambiguous ownership

Teams should have end-to-end responsibility for a...

PRODUCTHEAD: In a flat spin from a failed product launch

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADproduct lag: 2+2=5

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Sonos is working through a major user backlash after launching a flawed app

Pressure from senior management forced the launch to happen before it was ready

Tips for recognising and managing tension as a product manager

Round-up of lessons learned from failed prod...

PRODUCTHEAD: Coding in the open

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADi am citizen product

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

A common misconception is that openly sharing code presents security risks

Keeping code open clarifies ownership and can avoid vendor lock-in

hello

As part of a recent talk I gave, I touched on the topic of coding in the open. Part of a broader design princ...

PRODUCTHEAD: What is a product? What is a service?

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADpackt like products in a crushd tin box

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Services are best identified as verbs rather than nouns

You cannot have services without products, nor products without services

A service is something that helps someone to do something

hello

In the world of product management, we oft...

The power of open: lessons from UK government, hosted by Product People

4 valuable product and culture lessons from the UK’s government digital teams. This was a talk I gave for Product People in September 2024. Video and transcript follow.

In this articleIntroductionVideo of the talkLinks shared in the live chatTranscriptGovernment is weirdOverview of the 4 lessons1. Build your community of practice2. Have shared principles to guide you3. Make things open, it makes things better4. Seek to improve people, process an...

The power of open

4 valuable product and culture lessons from the UK’s government digital teams. This was a talk I gave for Product People in September 2024. Video and transcript follow.

In this articleIntroductionVideo of the talkLinks shared in the live chatTranscriptGovernment is weirdOverview of the 4 lessons1. Build your community of practice2. Have shared principles to guide you3. Make things open, it makes things better4. Seek to improve people, process an...

PRODUCTHEAD: Deconstructing Duolingo’s growth

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADproduct falling into place

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Dissect your monolithic metrics to drive growth in more easily influenced segments

Don’t kill the golden goose of growth by oversaturating a channel

If growth is your goal, have a sense of urgency

hello

At some point or another, you’ve probably enc...

PRODUCTHEAD: Trust in photos is dead and gone

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADfaithless the wonder product

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Sarah Jeong on why the Pixel 9’s Reimagine feature is the final nail in the coffin for trust in photos

9 Sept: I’m giving a talk for Product People on lessons about org culture

hello

It’s good to be back after a couple of weeks touring around German...

PRODUCTHEAD: When Sales ask for stuff

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADproduct (mistreated)

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

Knowing what kinds of customer you want and don’t want help you to prioritise ‘one-off’ feature requests from sales

“Enterprise customers look at our roadmaps as the starting point for negotiations”

Are feature requests a deliberate strategy or a reactive wild goo...

PRODUCTHEAD: Wicked problems

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADi am a wicked product

every PRODUCTHEAD edition is online for you to refer back to

tl;dr

The uncertainty of a problem should influence how we respond to it

Misdiagnosis of a problem can compound it

We frame our solutions through the lens of our social predisposition

Wicked problems can only be addressed by collaboration between different social ty...