Service Design Thinking

A list of must-read titles on Service Design.

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1	Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by Alexander Osterwalder (Goodreads Author) 4.19 avg rating — 49,788 ratings score: 300, and 3 people voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
2	This is Service Design Thinking: Basics – Tools – Cases by Marc Stickdorn 3.99 avg rating — 1,775 ratings score: 200, and 2 people voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
3	Passing Your Itil Foundation Exam The Official Itil Foundation Study Aid by Office of Government Commerce 3.92 avg rating — 12 ratings score: 100, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
3	Personal Revolutions: A Short Course in Realness by Oli Anderson (Goodreads Author) 4.89 avg rating — 9 ratings score: 100, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
5	Designing Services with Innovative Methods by Satu Miettinen (Goodreads Author) (Editor) 3.93 avg rating — 15 ratings score: 99, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
5	Service Delivery (Information Technology Infrastructure Library Series) by Office of Government Commerce 3.82 avg rating — 17 ratings score: 99, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
5	The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization by Peter M. Senge 4.13 avg rating — 1,933 ratings score: 99, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
8	Design for Services by Anna Meroni really liked it 4.00 avg rating — 2 ratings score: 98, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
8	Itil Service Support by Office of Government Commerce 4.06 avg rating — 17 ratings score: 98, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
8	The Fifth Discipline: The Art & Practice of The Learning Organization by Peter M. Senge 3.92 avg rating — 34,498 ratings score: 98, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
11	The Handbook of Design Management by Rachel Cooper (Editor) 3.79 avg rating — 14 ratings score: 97, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
11	Systems Thinking: Managing Chaos and Complexity: A Platform for Designing Business Architecture by Jamshid Gharajedaghi 3.91 avg rating — 264 ratings score: 97, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
13	A Designer's Research Manual: Succeed in Design by Knowing Your Clients and What They Really Need by Jenn Visocky O'Grady 3.86 avg rating — 183 ratings score: 96, and 1 person voted	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars