Juan Carlos Ramirez

“What looks like a person problem is often a situation problem.”
― Chip Heath, Switch: How to Change Things When Change Is Hard

“Any new quest, even one that is ultimately successful, is going to involve failure.”
― Chip Heath, Switch: How to Change Things When Change Is Hard

“One of history’s few iron laws is that luxuries tend to become necessities and to spawn new obligations.”
― Yuval Noah Harari, Sapiens: A Brief History of Humankind

“Big-picture, hands-off leadership isn’t likely to work in a change situation, because the hardest part of change—the paralyzing part—is precisely in the details.”
― Chip Heath, Switch: How to Change Things When Change Is Hard