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1,103 books
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779 voters
Daniel
https://www.goodreads.com/daniula
If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends. — Jeff Bezos
“As a senior leader, it’s all too easy to be blinded by past successes.”
― The Connected Company
― The Connected Company
“Principles are liberating, whereas policies are constraining. Principles are rules of thumb that can help people make decisions in all kinds of situations. Principles make use of human judgment. Policies, on the other hand, restrict and constrain and reduce the human element.”
― The Connected Company
― The Connected Company
“As a leader, if you attract and hire good people in the first place, half of your leadership problems are solved right out of the gate.”
― The Connected Company
― The Connected Company
“The problem in many companies is that the workers in the company are insulated from these adaptive tensions. Many people just don’t feel them, and they don’t have any sense of urgency about them. The job of the leader is to bring these adaptive tensions front and center in the company to make them the topic of ongoing conversations,”
― The Connected Company
― The Connected Company
“When principles are at the core of your competitive strategy, you must hire for attitude first. You can train people on skills, but you can’t train them on attitude. Employees must be a good fit. Hire for attitude, orient for values, and train for skills.”
― The Connected Company
― The Connected Company
Daniel’s 2025 Year in Books
Take a look at Daniel’s Year in Books, including some fun facts about their reading.
351 books
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71 friends
727 books
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23 friends
1,006 books
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186 friends
315 books
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170 friends
338 books
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349 friends
272 books
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13 friends
332 books
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65 friends
1,653 books
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85 friends
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