We believe a major reason change efforts so often fail is that successful implementation eventually requires people to have difficult conversations – and they are not prepared to manage them skillfully.

“He wanted to impart some of the truths Bruce Denton had taught him, that you dont' become a runner by winning a morning workout. The only true way is to marshal the ferocity of your ambition over the course of many days, weeks, months, and (if you could finally come to accept it) years. The Trial of Miles; Miles of Trials. How could he make them understand?”
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“I am so clever that sometimes I don't understand a single word of what I am saying.”
― The Happy Prince and Other Stories
― The Happy Prince and Other Stories

“Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that.”
― A Testament of Hope: The Essential Writings and Speeches
― A Testament of Hope: The Essential Writings and Speeches

“Every morning in Africa, a gazelle wakes up, it knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn't matter whether you're the lion or a gazelle-when the sun comes up, you'd better be running.”
― Born to Run: A Hidden Tribe, Superathletes, and the Greatest Race the World Has Never Seen
― Born to Run: A Hidden Tribe, Superathletes, and the Greatest Race the World Has Never Seen

“If there is a hard, high wall and an egg that breaks against it, no matter how right the wall or how wrong the egg, I will stand on the side of the egg. Why? Because each of us is an egg, a unique soul enclosed in a fragile egg. Each of us is confronting a high wall. The high wall is the system which forces us to do the things we would not ordinarily see fit to do as individuals . . . We are all human beings, individuals, fragile eggs. We have no hope against the wall: it's too high, too dark, too cold. To fight the wall, we must join our souls together for warmth, strength. We must not let the system control us -- create who we are. It is we who created the system. (Jerusalem Prize acceptance speech, JERUSALEM POST, Feb. 15, 2009)”
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Matt’s 2024 Year in Books
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