Douglas Stone



Average rating: 4.05 · 10,654 ratings · 918 reviews · 9 distinct worksSimilar authors
Difficult Conversations: Ho...

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4.06 avg rating — 8,412 ratings — published 1999 — 36 editions
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Thanks for the Feedback: Th...

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4.04 avg rating — 2,262 ratings — published 2014 — 15 editions
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Real College: The Essential...

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3.35 avg rating — 23 ratings — published 2004 — 4 editions
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Difficult Conversations: Ho...

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3.80 avg rating — 5 ratings
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Exercise Tips - For A Long ...

3.67 avg rating — 3 ratings — published 2015
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Sailor's Delight

3.33 avg rating — 3 ratings — published 2013
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How to publish your ebook

liked it 3.00 avg rating — 3 ratings — published 2011
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Alfred Perlès: Renegade And...

liked it 3.00 avg rating — 2 ratings
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하버드 피드백의 기술: 밀어붙이는 피드백에서 끌어...

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“The single most important thing [you can do] is to shift [your] internal stance from "I understand" to "Help me understand." Everything else follows from that. . . .

Remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion. Remember a time when you were sure you were right and then discovered one little fact that changed everything. There is always more to learn.”
Douglas Stone, Difficult Conversations: How to Discuss What Matters Most

“The urge to blame is based . . . on the fear of being blamed.”
Douglas Stone, Difficult Conversations: How to Discuss What Matters Most

“difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.”
Douglas Stone, Difficult Conversations: How to Discuss What Matters Most

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