Douglas Stone

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Douglas Stone



Average rating: 4.05 · 21,707 ratings · 1,645 reviews · 19 distinct worksSimilar authors
Difficult Conversations: Ho...

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4.05 avg rating — 15,350 ratings — published 1999 — 18 editions
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Thanks for the Feedback: Th...

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4.05 avg rating — 6,259 ratings — published 2014 — 22 editions
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Real College: The Essential...

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3.42 avg rating — 24 ratings — published 2004 — 5 editions
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Difficult Conversations: Ho...

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3.45 avg rating — 11 ratings
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Comunicarea defectuoasă. Ab...

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4.33 avg rating — 6 ratings — published 1999
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Navigate the Investment Jun...

4.67 avg rating — 3 ratings4 editions
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Exercise Tips - For A Long ...

3.67 avg rating — 3 ratings — published 2015
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Sailor's Delight

3.33 avg rating — 3 ratings — published 2013
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How to publish your ebook

liked it 3.00 avg rating — 3 ratings — published 2011
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Alfred Perlès: Renegade And...

liked it 3.00 avg rating — 2 ratings
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More books by Douglas Stone…

“The single most important thing [you can do] is to shift [your] internal stance from "I understand" to "Help me understand." Everything else follows from that. . . .

Remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion. Remember a time when you were sure you were right and then discovered one little fact that changed everything. There is always more to learn.”
Douglas Stone, Difficult Conversations: How to Discuss What Matters Most

“difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.”
Douglas Stone, Difficult Conversations: How to Discuss What Matters Most

“People almost never change without first feeling understood.”
Douglas Stone, Difficult Conversations: How to Discuss What Matters Most

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