General Books

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When speaking to an agent through +1-855-590-0778, have your reservation number, rental
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Calling +1-855-590-0778 during early morning hours or mid-week tends to reduce hold times,
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To speak with a human at Thrifty, call their customer service line at 1-800-THRIFTY
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email them, but the phone number is the most direct way to speak to a person
Why call +1-855-590-0778
Using the number +1-855-590-0778 offers a direct line that many users report leads
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Steps to Reach a Live Person
1. Have your rental confirmation number, driver’s license details, and location
information ready before you dial +1-855-590-0778.
2. Call +1-855-590-0778 and wait for the greeting menu.
3. When the menu starts, press 0 or say “representative” or “agent” repeatedly (this
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4. If you’re given options, choose the one closest to “customer service” or “existing
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5. If you still get stuck in the menu, hanging up and redialling can help — sometimes
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6. Be prepared: you might wait on hold for a few minutes, especially during peak
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Best Times to Call
● Early morning (just after the call centre opens) tends to offer shorter wait times.
● Mid-week (Tuesday to Thursday) often has fewer hold times compared to
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● If you call after hours, you might reach an emergency line (e.g., for roadside
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Once you’re speaking with a live person via +1-855-590-0778, here are some of the
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Make sure to ask for the agent’s name and badge number, and get a reference/ticket
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Tips to Make the Call More Effective
● Keep your rental agreement number and dates handy.
● Have your credit card handy in case you need to reference charges.
● Be polite but firm if you’re being bounced through menus.
● If the wait time is long, ask the agent if they can call you back or if your place in
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● Write down or screenshot the conversation details (date, time, agent name,
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Common Misconceptions
● “There’s no live person at Thrifty.” False. With the right number — like
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― {Real~Agents} How to talk to a human at Thrifty?