Eric Mosley's Blog: The Globoforce Blog, page 34
October 11, 2013
The Swiss Army Knife for Driving Good Behavior
When it comes to behavioral change, recognition is an all-purpose tool. You can think of it as being a bit like a Swiss Army knife. And all leaders—regardless of title—within your organization should be comfortable using it.
Fundamentally, when people are recognized and acknowledged, it allows them—and also everyone who observes it—to see what “good” performance and behavior looks like. It creates models of behavior that people can repeat and emulate.
Now to be clear, “good” looks a lot differe...
October 7, 2013
“You either lead by example or you don’t lead at all.”
I’m a quote guy. I love ‘em. Little pre-packaged nuggets of wisdom. No heavy lifting required. And every once in a while, I come by one that stops me in my tracks. That’s what happened today when I stumbled across this quote: “You either lead by example or you don’t lead at all.” It’s from a book called The Leadership Challenge, by James Kouzes and Barry Posner.
The simple truth of that sentence is a bit arresting, isn’t it?
I can’t think of anyplace where this truism holds more true than with...
October 3, 2013
8 Can’t-Miss Sessions at HR Tech 2013.. and More!
HR Tech 2013 is nearly here and the excitement is certainly heating up. This year marks the 16th anniversary of one of the most important HR conferences of the year, and it’s lined up to be the best ever with landmark events, boundless networking opportunities, and groundbreaking sessions. The conference focuses on the current state of the HR industry, alongside sneak peeks of what technologies are coming next. This makes it a can’t-miss event for HR executives.
Here at Globoforce, we have pic...
October 1, 2013
12 Surefire Tips to Reduce Employee Turnover
How would you feel about a higher retention rate in your organization? I don’t know about you, but I can’t think of a single HR exec I know who would turn that down. In fact, employee retention is without a doubt one of the most intense challenges facing most human resources departments.
Sadly, with the improving economy and the coming talent crunches due to retiring boomers, retention rates promise only to get worse. Already, turnover rates for all industries hover around 13%–and those rates...
September 24, 2013
10 Questions to Ask Before Building a Recognition Program
So you’ve decided you need to up your game on recognition, and take advantage of some of those talent and culture management dividends that we’re always telling you about. At some point along your recognition journey, chances are someone, somewhere, in your organization is going to pose this question:
Can’t we just do this ourselves?
The answer is, you can. Absolutely. But the key question is: Is it worth it? In other words: Will it achieve your goals? Is it cost-effective? Is it compliant? Wi...
September 20, 2013
Webinar: How Recognition Transforms Culture at IM Flash Technologies
IM Flash is a highly successful joint venture of Intel and Micron, based out of Lehi, Utah, that produces flash memory. As a company that depends on highly skilled knowledge workers, IM Flash has put a premium on its people from its inception in 2006.
But through employee survey results, it became evident that the company had room for improvement when it came to employees feeling recognized. That’s when Corinne Selk stepped up and led an effort to infuse recognition into the culture at IM Flas...
September 19, 2013
Globoforce is a Best Place to Work
We spend a lot of time talking about what makes a company a Best Place to Work, and giving advice on how you can turn your organization into one. So, for those who might have wondered if we at Globoforce practice what we preach—today we were given proof in a pretty exciting way.
This morning the on their annual 2013 Best Small & Medium Workplaces list—which was also published today...
September 13, 2013
Guest Blog: Culture’s Most Important Ingredient
I once worked at a super hip downtown NYC entertainment company as manager of a new division. Before you reached our floor, you could hear the music booming from the lobby. Upon getting off the elevator, you might have wondered if the receptionist was going to take your name or offer you a cocktail. When you walked to your office, you might see a fashion model or the next Jay-Z. We had our own enormous health club, which was probably the most sophisticated workout space below 23rd Street. We...
September 10, 2013
Beyond Compliance: How HR Can Help Build a Best-in-Class Safety Culture

The final count in the Triangle Fire was 146 lives lost.
On March 25, 1911, just about at quitting time, the young women of the Triangle Shirtwaist Factory in New York’s garment district were packing up their belongings for the day. A fire flared up in a scrap bin— believed to be caused by the careless disposal of a cigarette. Twenty minutes later 146 people had died as a result of the inferno on the eighth floor.
Why? The doors to the factory had been locked by management to prevent theft, the...
September 5, 2013
What Your Employees Know That Could Save Your Review Process
We talk a lot around here about the merits of crowdsourcing—specifically, about what a strong solution it is for talent management and for breathing new life into the stagnant annual performance review process. So when we were tossing around ideas about a theme for this Summer’s Globoforce Workforce Mood Tracker report, someone suggested we put that assertion to the test, and ask employees themselves what they think is wrong with reviews, and how to fix them. It was sort of a no-brainer.
So th...


