Eric Mosley's Blog: The Globoforce Blog, page 31

March 6, 2014

Transforming Company Culture through Storytelling

Stories are a powerful tool for culture management.


The beloved children’s television host Fred Rogers used to carry a piece of paper around in his pocket. On it was a quote: “There isn’t anyone you couldn’t love once you’ve heard their story.”


Stories are one of the most powerful emotional currencies we humans possess. They have been a fundamental and influential part of the human experience since we developed language. They move people to feel, and they move people to act.


At work, stories take the form of narratives, conversations and anecdot...

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Published on March 06, 2014 06:28

February 27, 2014

We Are All Becoming Millennials

We are all millennials


It’s hard to read anything about business today and not trip over references to millennials, and the changes they are bringing to the workplace. It has everyone in something of a lather.


It is true that there are major changes afoot in modern business, and they have happened with the influx of the latest generation of workers. But those changes are bigger than any one cohort.


This Generation Y, or the Millennial Generation, born between 1982 and 1999, has created an enormous amount of anxiety a...

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Published on February 27, 2014 15:10

February 18, 2014

New Research on Performance Reviews and Positive Feedback

Q&A with Professor Satoris Culbertson

Is negative feedback rendering your performance reviews useless?There is some incredible research being done in universities on the convergence of performance management and positive and negative feedback. You may have seen this article in the Washington Post last month:Study Finds that Basically Every Single Person Hates Performance Reviews.


That article talked about some work being led by Kansas State University management professor Dr. Satoris Culbertson. She recently published an article in the Journal of Personnel...

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Published on February 18, 2014 08:53

February 11, 2014

Webinar: How to Avoid the Nine Circles of Employee Disengagement


Do you ever feel like you’re caught in one of the nine circles of HR hell?


Last fall I wrote a blog post comparing disengagement to Dante’s Inferno and mapping many of our challenges to that poet’s journey through the underworld. I thought it was a good metaphor because Dante divided human frailty into three categories: incontinence (or lacking self-control), violence, and fraud–and in a lot of ways the drivers of disengagement fall into those same categories.


Now we’ve turned that idea into a...

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Published on February 11, 2014 08:46

2/25 Webinar: How to Avoid the Nine Circles of Employee Disengagement


Do you ever feel like you’re caught in one of the nine circles of HR hell?


Last fall I wrote a blog post comparing disengagement to Dante’s Inferno and mapping many of our challenges to that poet’s journey through the underworld. I thought it was a good metaphor because Dante divided human frailty into three categories: incontinence (or lacking self-control), violence, and fraud–and in a lot of ways the drivers of disengagement fall into those same categories.


Now we’ve turned that idea into a...

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Published on February 11, 2014 08:46

February 5, 2014

5 Tips for Building Trust in Your Organization


trust in organizationsI’m not exactly breaking new ground for you when I say that trust is a critical component of employee engagement.


You probably know, for example, that the Great Place to Work Institute considers trust the foundation of a great workplace.


Or you may know that BlessingWhite recently identified trust in managers and senior managers as a crucial factor in engagement. Says BlessingWhite CEO Christopher Rice: “Individuals can enjoy their work and have a strong sense of accomplishment, but if they don...

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Published on February 05, 2014 11:10

January 29, 2014

Are Rewards Demotivating? Myth and Reality

Reward and incentive are not the same thing.


One of the central themes for this blog is the tremendous power of recognition and reward to increase engagement, drive behavior and motivate employees. Rewards, praise and community all play a role in this process—and the basic principles of social psychology, positive feedback and operant conditioning make it clear why this works.


But occasionally someone asks us about studies of intrinsic and extrinsic motivation that have come out of the education world, and they express fears that rewards...

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Published on January 29, 2014 12:07

January 22, 2014

What the World Will Learn from Canada About Workplace Diversity and Sustainability

Canada is already tackling issues like generational change and workforce diversity


Today’s global workforce is changing. That’s probably not news to you, as we can see it every day on the job. Still, statisticians tell us that by 2025 millennials will make up 75% of the world’s workforce. And despite some push-back of retirement ages by older workers, we’re still seeing a massive shift in workplace demographics and culture as baby boomers begin to retire and those so-called “baby bloomers” (millennials) saturate the workforce (see the chart below for birth rates in the U.S....

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Published on January 22, 2014 08:15

January 16, 2014

The Heart of a World-Class Integrated Talent Strategy


Recognition and reward will form the beating heart of any HR strategyYesterday, I blogged about how important it is to have a strong, integrated talent strategy and how visualizing strategies holistically can reshape how you think about them. But I didn’t think it was fair for me not to give you an example–and in particular one that shows the role that reward and recognition can play in powering an integrated talent strategy. So I asked our designers to sketch out a visualization of what I had in mind.


The infographic below highlights many of the key HR strateg...

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Published on January 16, 2014 10:07

How to Build a Bullet-Proof Talent Strategy




Stay on target and clear of fire by being strategic and communicating up.HR is in a period of dramatic change. Anyone who has been part of HR for twenty, or ten, or even just a couple of years is probably nodding along with this. Many people credit this to the critical influence of technology on how we do our jobs—and I totally agree that technology has been transformative to our industry.


But I think it goes deeper than that. I think that an even more significant reason for change is the gradual realization of the pivotal role that human capital management plays i...

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Published on January 16, 2014 04:20