Tracy

“Service is black and white; hospitality is color.” “Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them. Getting the right plate to the right person at the right table is service. But genuinely engaging with the person you’re serving”
― Will Guidara, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

“For many years love seemed to me not something that enriched or emboldened but a blind hole into which you fell”
― Tara Conklin, The Last Romantics

“Behind my streaming monologue sat the disquiet that arrived every time I said these words to a mother: no children. First a small flash of shame and then”
― Tara Conklin, The Last Romantics

“Back then”
― Tara Conklin, The Last Romantics