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Designing Agentive Technology
Practical Ontologies for Information Professionals
Content Everywhere: Strategy and Structure for Future-Ready Content
Infotopia: How Many Minds Produce Knowledge
Information Design
Sorting Things Out: Classification and Its Consequences

Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness (Chandos Knowledge Management)
Mastering Search Analytics: Measuring SEO, SEM and Site Search
Search Analytics for Your Site: Conversations with Your Customers
Managing Chaos: Digital Governance by Design
100 More Things Every Designer Needs to Know About People (Voices That Matter)
Just Enough Research

Interviewing Users: How to Uncover Compelling Insights
Liminal Thinking
The Trusted Advisor
Managing The Professional Service Firm
Product Information Management (Management for Professionals)
Ambient Findability: What We Find Changes Who We Become

Content Audits and Inventories
Nonviolent Communication Companion Workbook: A Practical Guide for Individual, Group, or Classroom Study
Planning for Everything: The Design of Paths and Goals
Intertwingled: Information Changes Everything



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