Steve Portigal

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Steve Portigal

Goodreads Author


Born
Winnipeg, Canada
Website

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Member Since
July 2013


Steve Portigal is an experienced user researcher who helps organizations to build more mature user research practices. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories.

He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.

Average rating: 4.13 · 1,532 ratings · 136 reviews · 3 distinct worksSimilar authors
Interviewing Users: How to ...

4.13 avg rating — 1,434 ratings — published 2013 — 16 editions
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Doorbells, Danger, and Dead...

really liked it 4.00 avg rating — 97 ratings — published 2016 — 5 editions
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Occupied Minds

it was amazing 5.00 avg rating — 1 rating
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* Note: these are all the books on Goodreads for this author. To add more, click here.

Obviously Awesome...
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It's Only Rock-N-...
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Steve’s Recent Updates

Steve Portigal rated a book really liked it
Tiamat's Wrath by James S.A. Corey
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I have had mixed experiences with the middle of this series but this penultimate novel was really quite exciting. Lots of action, a bit of a cliffhanger or at least something to feed into the last book after this one. Lots of moving pieces well-stage ...more
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Adulthood Rites by Octavia E. Butler
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This book is a time jump from the previous one, and we follow the journey of a different character, Akin, the hybrid child of Lilith (the protagonist of Dawn). He makes for a good narrator except when he's surrounded by fellow aliens, as the discussi ...more
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Dawn by Octavia E. Butler
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Friend of My Youth by Alice Munro
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I started the book a few days before Munro died or maybe even the very day, by coincidence. I slowly have been reading it, through the extensive profiles and revelatory awful details about her relationships with men (a man?) who repeatedly assaulted ...more
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Dubliners by James Joyce
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I am pretty sure I was assigned The Dead for an undergraduate class but somehow never looked at the rest of the book? I didn't remember any part of that novella when I got to it.

This is a range of stories that mostly deal with the suffering of the v
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10,000 Ink Stains by Jeff Lemire
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Coastal by Scott Clark
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Fishflies by Jeff Lemire
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I'm Still Here by Martina Reaves
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In the acknowledgements, Martina explains how she started taking classes with David Schweidel, sometime around 2007 or so, and how he helped her turn her stories into this book. She also mentions the other students in the class who gave feedback. I a ...more
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White Elephant Technology by John J. Geoghegan
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Quotes by Steve Portigal  (?)
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“Stories are where the richest insights lie, and your objective is to get to this point in every interview.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. Take care of your food, drink, and restroom needs in advance.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

“• Storyboard: An illustration, typically across multiple panels, depicting a scenario. I used storyboards (see Figure 4.4) when working with MediaMaster, a digital music start-up that was trying to choose among a number of different directions in their product development.”
Steve Portigal, Interviewing Users: How to Uncover Compelling Insights

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