Gennaro Cuofano's Blog, page 125
January 11, 2022
Wholesale Examples In A Nutshell


A wholesale business purchases goods in bulk from a supplier and then sells them to other merchants in smaller quantities. The wholesaler relies on economies of scale to make a profit. Most wholesale businesses do not sell to the end-user. However, two exceptions are commodities trader Trafigura and big-box retailer Costco. Sysco is the largest wholesale foodservice distributor in the United States while McKesson Corporation is the largest distributor of pharmaceutical drugs and various other healthcare products and technology.
IntroductionA wholesale business purchases goods in bulk from a supplier and then sells them to other merchants in smaller quantities. The wholesaler relies on economies of scale to receive a discount price from the manufacturer and then adds mark-up before selling to the merchant. Most merchants are not the end-user of the product, but as we will discover later, there are exceptions to this rule.
Wholesalers play an important role in the market. They maintain supply-demand equilibrium by storing goods until there is merchant demand. What’s more, a wholesaler is responsible for the distribution and transportation of goods from their warehouse and bears the risks associated with product shrinkage or fluctuations in demand.
The rest of this article will be devoted to discussing some specific wholesale business examples.
Costco
Costco, also known as Costco Wholesale Corporation, is an American multinational big-box retail chain founded by James Sinegal, Jeffrey Brotman, Sol Price, and Robert Price in 1976.
Costco is a membership-only warehouse that requires consumers to purchase a membership before they can shop. The company is somewhat unusual in that it is a retailer and a wholesaler at the same time. In other words, Costco purchases wholesale products from the manufacturer and sells them to the end-user. However, the company also sells the same goods to other businesses under a more traditional wholesale business model.
TrafiguraTrafigura is a Singaporean commodity wholesaler that was established in 1993. The company sources raw commodities from miners and fossil fuel producers and, like Costco, supplies end-users which include power plants, construction companies, and state governments.
Despite only existing for approximately 30 years, Trafigura is the largest private metals trader in the world with total revenue for 2021 of $231.3 billion.
SyscoSysco Corporation is an American multinational involved in the wholesale distribution of kitchen equipment, food products, and tabletop items to restaurants, schools, and health facilities. The company also distributes products to hotels and other food services companies such as Sodexo and Aramark.
Sysco is the largest wholesale foodservice distributor in the United States with over 600,000 clients in 90 countries.
Toyota TsushoToyota Tsusho is a trading arm of the Toyota Group of companies. The corporation’s primary function is to support Toyota’s automotive division and supply other vehicle manufacturers with wholesale parts.
However, Toyota Tsusho is a vast company with additional interests in metals, machinery, energy, chemicals, electronics, food and customer service, and logistics.
McKesson CorporationMcKesson Corporation is the largest distributor of pharmaceutical drugs, healthcare technology, care management devices, and medical supplies in North America.
The corporation distributes 33% of all pharmaceuticals across the continent with the company reporting full-year revenue of $238.2 billion in May 2021.
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What Is A Prototype? Prototyping In A Nutshell


A prototype is a sample version or simulation of a product that is used to evaluate a process or concept. The intention of creating a prototype is to test and validate ideas before they are communicated to stakeholders and ultimately, the product development team. Prototypes can be as simple as a storyboard sketch drawn on paper that captures the user experience or as detailed as a full-scale mock-up.
What makes up a prototype?A fundamental reason for developing prototypes is their ability to pinpoint and solve user experience issues. Indeed, the involvement of end-users in the process allows UX teams to optimize the user experience as the product takes shape. This ensures that solutions can be implemented as required, which allows the company to avoid expensive last-minute fixes.
Prototypes must possess four core characteristics:
Interactivity – this describes the degree of functionality that is open to the user. For example, it may be fully functional, partially functional, or view-only. Good prototypes should also be able to carry out the functions of the product itself.Precision – a good prototype should have a precise shape, size, or material quantity. Precision is expressed as either low-fidelity (process simulations) or high-fidelity (realistic, working simulations).Representation – the prototype should also be a good representation of the design, not only in terms of appearance but also in the way the product works. Evolution (improvisation) – this describes the entire lifecycle of the prototype. Some are created and tested before being discarded and replaced with an improved iteration. Other prototypes may be created and successively improved upon over time to form the end product. The best prototypes are improvised with the least amount of effort.How does prototyping work?While exact procedures will vary from one organization to the next, there are three general steps to prototyping. These are discussed below:
Prototype – the team starts by building a visual and functional prototype based on requirements set forth by the client. User experience and design best practices are both considered at this stage.Review – here, the developers share the prototype with their teams and evaluate it according to how well it satisfies the needs of the client. The prototype is then shared with the client who may provide additional feedback to the team’s initial evaluation.Refine – when feedback is provided, the developers can then set about improving or refining various aspects of the prototype.Note that there is a common misconception that the process only needs to be completed once or twice and at the end of the design process. Depending on the complexity of the design, the team may be required to cycle through four or five prototyping sessions or continue to iterate until all stakeholders are satisfied.
Key takeaways:A prototype is a sample version or simulation of a product that is used to evaluate a process or concept. Prototypes help teams pinpoint and solve user experience issues earlier in the process and avoid expensive fixes later on.A prototype possesses four main characteristics: interactivity, precision, representation, and evolution (improvisation).Prototyping involves a three-step process where teams develop a prototype, seek client feedback, and then refine the prototype according to that feedback. The process should be repeated multiple times, particularly for more complex products.Connected Business Frameworks










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Integrated Marketing Communication In A Nutshell


Integrated marketing communication (IMC) is an approach used by businesses to coordinate and brand their communication strategies. Integrated marketing communication takes separate marketing functions and combines them into one, interconnected approach with a core brand message that is consistent across various channels. These encompass owned, earned, and paid media. Integrated marketing communication has been used to great effect by companies such as Snapchat, Snickers, and Domino’s.
Understanding integrated marketing communicationIntegrated marketing communication (IMC) is an approach used by businesses to coordinate and brand their communication strategies.
Once upon a time, brands transmitted information to broad and somewhat untargeted sections of the population via television and radio. Marketing campaigns were very much a one-way affair, with products and services advertised to consumers with little consideration for their particular needs or wants.
The term “integrated marketing communication” was coined in 1989 as businesses started to realize that a unified brand message across multiple platforms would reinforce the brand itself. There was also a realization that other forms of advertising were more cost-effective and essential to facilitating growth.
Integrated marketing communication is a strategic approach to marketing integration. It takes separate marketing functions and combines them into one, interconnected approach with a core brand message that is consistent across various channels. To that end, IMC can be used to create clear and consistent communication across:
Owned media – customer service, direct messaging, social media, and user experience.Paid media – direct marketing and offline or programmatic advertising.Earned media – organic search (content marketing), public relations, and social media influencer outreach.Integrated marketing communication examplesTo better understand how a brand message may be unified and made more consistent, let’s take a look at a few real-world examples.
Domino’s AnyWare campaignDomino’s realized that when its customers were hungry, they desired a simple pizza ordering process where they could avoid having to select from an exhaustive list of toppings or repeatedly be required to enter their credit card information.
To streamline the process, the Domino’s AnyWare campaign created a zero-click order process with pizza profiles for each customer and their favorite orders saved in the system. To make ordering pizza even more convenient, consumers can now order from multiple platforms including Messenger, Slack, Google Home, and Alexa.
SnickersChocolate bar manufacturer Snickers launched the “You’re not you when you’re hungry” advertising campaign with celebrity cameos depicting how an ordinary person would turn into someone else when they were hungry.
The campaign launched on television and then spread to print advertisements, social media, and the product itself, where words such as “savage” and “hangry” occupied the space where the normal label would be. After a 2015 Superbowl ad featuring celebrities such as Danny Trejo and Steve Buscemi, there was an 18,000% increase in YouTube searches for Snickers chocolate bars.
SnapchatThe social media app Snapchat released a line of glasses in 2016 that allowed users to take photographs or create videos and upload them to a mobile device via Bluetooth.
To create buzz around the product, the company engaged in a marketing campaign where vending machines known as “Snapbots” were installed in select cities around the world. Each machine sold glasses for $129.99 and became a place where fans could converse about the product while they waited in line.
Snapchat cleverly used integrated marketing communication to blend a physical vending machine with its digital app. The company attracted more attention to the product than if it had used the app in isolation and, through word of mouth, created a positive feedback loop where social media buzz built on itself as more consumers wanted a piece of the action.
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What Is Brand Recall? Brand Recall In A Nutshell


Brand recall describes the degree to which a consumer will instantly remember a specific brand name after exposure to a communication effort. Brand recall is an aspect of brand awareness, a form of un-aided awareness that enables customers to build a positive perception with the brand, and build a loyal audience.
Understanding brand recallIn world markets characterized by extreme competition, there are few things more valuable to a business than the space it occupies at the front of a consumer’s mind.
Brand recall is an aspect of brand awareness, though the two terms are sometimes used interchangeably. There are two different types of brand awareness:
Aided awareness – where the consumer remembers a company with the aid of a clue, andUn-aided awareness – where the consumer remembers a company in association with a particular industry or product. This is sometimes called top of mind awareness.In essence, brand recall is a form of un-aided awareness that dictates how consumers think and feel about a specific brand. Brand recall strategies focus on creating positive associations between the company and the consumer, with the primary intention to build an audience of loyal customer advocates.
How is brand recall calculated?Brand recall can simply be calculated as the percentage of individuals that can recollect a brand.
To arrive at the brand recall value, the number of participants able to recall a brand is divided by the total number of participants in a study and multiplied by 100. As a general rule, any score above 50% is considered desirable.
Data is collected from surveys or focus groups with written questions – but some businesses may also choose to use visual or auditory cues.
How can businesses increase brand recall?Most experts agree that a memorable brand has to be consistent, defined, and differentiated. To encapsulate these qualities, it is useful to write a brand manifesto that declares the views, intentions, and motives of the brand.
Then, it is a matter of following these guidelines:
Create a memorable logoThe most effective logos are clean, simple, and evoke certain emotions. They must also be consistent in appearance across various channels.
Color considerationColor is a core driver of brand recall, with different colors also responsible for evoking a wide gamut of emotions. The chosen color(s) should match the nature of the business. For example, consumers associate environmental companies with shades of green.
Create a memorable brand nameIt stands to reason that the brand names consumers recall most often are short, simple, and easily spelled or pronounced. The holy grail for a business is when its brand name becomes a verb and enters everyday language. Examples include Uber, Google, Xerox, PayPal, and Photoshop.
Create a powerful unique selling proposition – what can the business offer the consumer that they can’t get anywhere else? Coca-Cola devotees understand that other companies offer comparable soda, but it is only Coca-Cola that they associate with fun and happy experiences they can share with friends.
Brand recall examplesWhile we cannot speak for everyone, there are a few brands in existence that are easily recalled by the majority of consumers. When an individual heads to the store to purchase soda, for example, there is a reasonable likelihood that Coca-Cola or Pepsi will be the brand they recall.
Here are some more examples:
Luxury vehicles – BMW, Mercedes, Rolls Royce, and Audi.Technology – Apple, Google, and Samsung.Sportswear – Nike, Under Armour, and Adidas.Key takeaways:Brand recall describes the degree to which a consumer will instantly remember a specific brand name after exposure to a communication effort.Brand recall data is collected via surveys and focus groups with a range of written, auditory, and visual cues. Brand recall itself is expressed as a percentage, with any score above 50% considered desirable.Businesses can increase brand recall by creating a memorable logo and brand name and ensuring their unique selling proposition is truly unique. They should also consider their colors carefully to ensure consumers make the right association with their brand. Types Of Marketing Connected To Brand Recall













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How does Zubie make money?
Zubie is a connected-car app and service for business and rental vehicle fleets. The app was founded in 2012 as a joint venture between retailer Best Buy and mobile-centric venture firm OpenAir Equity Partners.
Zubie is ostensibly the brainchild of Best Buy, who believed in the idea of a connected car at a time when the internet was transitioning from desktop to mobile and it seemed that almost every other device had internet connectivity as standard. The company tried to develop the technology and IP behind Zubie but failed for various reasons, with a lack of funding cited as one reason.
Venture capitalist Tim Kelly then got involved in the project through his connection with OpenAir Equity Partners, with both companies pitching the thesis of a connected car to the investor in the hopes that he would develop the technology and take the company forward. Sold on the idea, Kelly was ultimately appointed CEO.
Zubie had to raise a substantial sum of money in developing a prototype. This process was difficult to initially, but after 20 or 30 meetings with venture capital firms, the company secured a large commitment from BP Ventures and home cable provider Comporium. BP was particularly interested in how automotive data could be used to time engine oil changes and better understand customer demographics across its numerous gas stations.
Zubie manufactures a hardware dongle that allows customers and businesses to add their vehicles to the Internet of Things (IoT). The dongle can provide basic information detailing how long a trip took or the amount of fuel used. However, it can also track driving habits, mapping areas where the driver engaged in rapid acceleration, hard braking, and speeding. If that wasn’t enough, Zubie also analyses important vehicle diagnostics and can identify potential engine problems ahead of time.
In more recent years, the Zubie product has expanded into providing custom telematics and data services for insurance carriers, vehicle rental fleets and automotive dealerships, service centers, and manufacturers. Revenue is estimated at $3.6 million per year, with some of the company’s major clients including Hertz, Budget, Toyota, Nissan, and Avis.
Zubie revenue generationZubie makes money by selling three core products: Zubie Asset Trak, Zubie Rental Connect, and Zubie Fleet Connect. The company also likely makes money from partnerships with insurance companies.
Let’s take a look at these in more detail.
Zubie Asset TrakZubie Asset Trak is a fleet and equipment management platform for a range of vehicles, including fork trucks, generators, packers, skid steers, and even cleaning equipment.
Asset Trak can recover lost or stolen assets, provide device tamper alerts, and send notifications when a vehicle moves with motion monitoring and custom geofences.
The device itself, which costs $99, is a rechargeable battery-powered device smaller than a deck of playing cards.
There are three funding options here based on the length of annual commitment:
One-year subscription ($16/month or $175/year).Two-year subscription ($15/month or $162.50/year).Three-year subscription ($14/month or $152/year).For either option, there is a 30-day free trial.
Zubie Rental ConnectZubie Rental Connect is a car rental fleet management platform helping companies manage their inventory intelligently and efficiently.
Here, there are two plans:
Standard – with features such as live map, geofence alerts, trip history, real-time fuel and odometer readings, inventory insight reports, and engine and battery alerts.Premium – with all Standard features plus device tampering alerts, automated check-in, hazardous driving alerts, and a dashcam for shuttle buses.Prices for both plans are available on request. It can be assumed prices depend on the number of vehicles in a customer’s rental fleet.
Zubie Fleet ConnectZubie Fleet Connect helps a business protect and optimize its vehicle fleet with a single device connected to the company’s software platform. The solution is ideal for vehicles in the construction, home services, and transportation industries.
There are three plans available here, with businesses able to receive a discount on their monthly bill if they commit to two or three years:
Light ($18/month) – for easy GPS tracking with real-time location updates provided every 5 minutes and trip history logs retained for 6 months.Standard ($22/month) – a driver and vehicle performance product with location updates every 3 minutes and trip history logs retained for 13 months. Standard users can also purchase a dashcam for $399 plus $10/month.Premium ($27/month) – a comprehensive fleet management system with locational updates provided in less than 60-second intervals and trip history logs retained for 2 years. Premium users have access to the Zubie API which allows them to synchronize fleet assets or incorporate trip or event data into their business workflows.Insurance company partnershipsZubie also helps insurance companies roll out usage-based insurance (UBI) programs through simple and efficient telematics deployment. These programs feature high-quality data, reliable cell coverage, and scalable cloud analytics.
Businesses can also acquire or retain customers via branded devices and a fully customizable user experience across mobile, web, and email. Perhaps most importantly, Zubie UBI programs help a business engage with its clients to make driving easier and safer.
Though not officially disclosed, it can be assumed Zubie charges for this deployment service.
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Gymshark Business Model In A Nutshell
Gymshark is a British fitness apparel and accessories company founded by Ben Francis and Lewis Morgan in 2012.
Gymshark began with Francis and Morgan drop shipping body-building supplements online. The following year, Francis began designing and manufacturing a line of fitness apparel in his garage with a meager £1,000 in savings.
The apparel was an instant success, with Gymshark stock selling out on the first day of a fitness trade show in Birmingham. The company was also able to make several important contacts with industry icons to help spread awareness of the Gymshark brand.
In 2016, Francis and Morgan left university to focus on the business full time as revenue surpassed £250,000. Revenue then surpassed £100 million as the company moved into a new headquarters and opened an office in Hong Kong.
Today, Gymshark is worth around $1.45 billion – with products sold to consumers in 180 countries.
Understanding the Gymshark business modelTo at least partly explain the meteoric rise of Gymshark, let’s now take a look at its business model in terms of products, marketing, expenses, and operating profit.
Product rangeGymshark sells a diverse range of men’s and women’s fitness apparel, including crop tops, bottoms, leggings, hoodies, jackets, shorts, underwear, sports bras, tank tops, and t-shirts. The company also sells accessories such as bottles, bags, headwear, socks, and equipment.
MarketingThe popularity of Gymshark apparel is largely due to the company’s marketing strategy.
Gymshark was one of the first companies to employ influencer marketing, donating its products to weight lifting and gym influencers on YouTube and Facebook. Importantly, the company also championed lesser-known individuals to insert itself into the burgeoning gym culture.
This culture is reinforced whenever a consumer makes a purchase, with Gymshark sending a message welcoming them to the Gymshark family of like-minded individuals striving toward common goals. What’s more, the company regularly hosts various events in cities across the world where fans can meet famous athletes and apparel designers.
By making fan interaction a priority, Gymshark has built a strong and loyal following in what is an ultra-competitive market.
ExpensesGymshark works on the direct-to-consumer (DTC) model. The company does not operate physical stores, instead preferring to ship items directly to consumers.
Under the DTC model, the biggest expenses are distribution and customer service costs. Without traditional retailers dealing with customer support and fulfillment, the company must wear these costs instead.
Operating profitGymshark has remained profitable as it has scaled, which is rare when compared to its peers. To some extent this is due to the direct-to-consumer model, which has allowed the company to remain unaffected by COVID-19 store closures.
Between 2014 and 2019, operating profit sat comfortably in the range of 9-20%. Pre-tax profit for the year to July 2020 was also healthy at £30.5 million.
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Monopoly Examples In A Nutshell


A monopoly is a market structure characterized by the presence of a single, dominant individual or enterprise that is the sole supplier of a product or service. Monopolies are associated with a lack of competition and an absence of viable product substitutes. As a consequence, the company can sell products and services at prices that result in substantial profits.
These market conditions can arise by themselves or be instituted by the government to build infrastructure or encourage economic growth. Vertical integration can also encourage a monopoly to form. In short, this occurs when the supply chain of a company is integrated with and owned by that company.
Not all monopolies are illegal, with many businesses cornering the market simply because they offer a superior product. A firm will only attract the attention of regulators if it attained monopoly status via predatory or exclusionary conduct.
With that said, let’s take look at some of the many historic and modern monopoly examples.
Standard OilStandard Oil was an American producer, transporter, and refiner of oil founded by John D. Rockefeller in 1870.
Rockefeller used a variety of tactics to purchase as many competitor refineries as he could and entered into secret deals with railroad companies to reduce shipping costs. These efforts resulted in Standard Oil controlling 90% of the oil refining market in the United States after little more than a decade in operation.
Standard Oil’s rise to prominence made it the first great industrial company in the world to become a monopoly. However, it was ultimately sued by the U.S. Justice Department in 1909 under antitrust laws and was ordered to break up into 34 independent entities two years later.
De Beers GroupDe Beers Group is a corporation that specializes in the mining and trading of diamonds. It is also a manufacturer of diamonds for industrial purposes. It was founded by British politician and mining magnate Cecil Rhodes in 1888.
The company had a monopoly in the diamond trade for almost 100 years before excess supply from Australian, Canadian, and Russian mines increased competition. From a peak of around 85%, De Beers is now the second-largest distributor at a more meager 30%.
Luxottica
Luxottica, formally Luxottica Group PIVA, is a vertically-integrated Italian eyewear manufacturer and designer that was founded by Leonard Del Vecchio in 1961.
Luxottica merged with French optics company Essilor in January 2017, with the resultant entity from the $50 billion deal controlling more than 25% of global eyewear sales.
Brands under the Luxottica banner include Ray-Ban, Armani Exchange, Chanel, Versace, Prada, and Ralph Lauren. The company also owns multiple insurance companies and related optical departments at department stores such as Target and Sears. It has been criticized for monopolistic practices with price markups approaching 1000%.

The YKK Group is a Japanese conglomerate founded by Tadao Yoshida in 1934.
The group is the world’s largest manufacturer of zippers, which are used in products such as dresses, jeans, jackets, camping equipment, and boating equipment.
After the Second World War, the conglomerate purchased an automated zipper manufacturing machine from the United States. Over time, it continued to innovate and took steps to control every aspect of the manufacturing process itself. In a 1998 Los Angeles Times article, it was explained that The YKK Group “smelts its own brass, concocts its own polyester, weaves and color-dyes cloth for its zipper tapes…” and so forth.
Despite the presence of hundreds of cheaper Chinese manufacturers, YKK produces around 50% of all zippers sold globally. This equates to about 7 billion units.
Saudi AramcoSaudi Aramco is a petroleum and natural gas company founded in 1933 and is the operator of the world’s most extensive hydrocarbon network. The company also owns the largest onshore and offshore oil fields in addition to a colossal natural gas reserve.
Saudi Aramco has a monopoly on oil production in Saudi Arabia and the company is also a significant exporter of the commodity. Having said that, the company’s dominant presence in the oil industry has been eroded to some extent by the COVID-19 pandemic and the shift toward renewable energy sources.
Key takeaways:A monopoly is a market structure characterized by the presence of a single, dominant individual or enterprise that is the sole supplier of a product or service.Standard Oil was the world’s first great industrial monopoly, at one point controlling 90% of the oil market in the United States. De Beers Group had a similar stranglehold on diamonds for almost a century before excess supply reduced its market share.Luxottica is an Italian vertically-integrated eyewear brand that controls more than a quarter of global eyewear sales. The YKK Group and Saudi Aramco have monopolies in fossil fuel production and zipper sales respectively.Connected Business Concepts









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What Is The Freelance Business Model?Freelance Business Model In A Nutshell


The freelance business model is a B2B model where the freelancer sells their own services to other businesses. Under the freelance business model, a freelancer sells their own services to other businesses.
Understanding the freelance business modelWhile there is some conjecture around the precise definition of a freelancer, it is important to note that someone who sells their services to consumers is considered an entrepreneur. More to the point, the business model an entrepreneur utilizes is business-to-consumer (B2C).
The freelance business model is here to stay. According to a report released by business management platform Spera, more than 33% of the 54 million workers in the United States identify as a freelancer.
Developing a freelance business modelIn this section, we’ll take a look at a general approach to developing a freelance business model:
What does being a freelancer entail?The freelance industry is romanticized unlike any other. Those who are outside the industry assume the freelancer enjoys an idyllic existence where they live on a tropical beach in Thailand free from the overbearing presence of a boss.
However, the role of a freelancer can be stressful. The individual must be able to advertise and market themselves in addition to delivering quality work. They must also manage their workload effectively and wear different hats for different clients.
Many freelancers post adverts on designated platforms or are contacted by clients directly. Designated platforms act as mediators and ensure both parties are satisfied. In the case of direct communication, a contract outlining the scope of the work and fair compensation is vital. These contracts can also describe confidentiality or non-compete clauses.
Discovering a nicheThere are countless niches to be targeted in a freelance business model, including marketing, translating, videography, voiceovers, writing, graphic design, bookkeeping, and data entry to name just a few.
Freelancers should focus on one skill at first. However, since most niches are quite competitive, it can also be effective to combine two or more skills and develop a robust unique value proposition. For example, a freelance writer with a background in law may specialize in editing or writing complex legal documents.
Goal-setting and work-life balanceOnce a suitable niche has been identified, it is important to set a few personal and professional goals. Personal goals help with achieving an optimum work-life balance, which can be problematic for some freelancers. One individual may commit to taking a five-minute rest for every 60 minutes of work, for instance.
Professional goals are mostly related to income which in turn defines what price a freelancer can charge and how many hours they need to work to earn a living. Pricing is a much-debated but critical component of the freelance business model. A base price can be established by looking at what other freelancers charge for similar services. Furthermore, a freelancer should never undercut the value of their time or their work just to land the contract.
Building a solid customer baseFor the freelancer, building a solid customer base means first doing some due diligence on the client beforehand. How have they been received by other freelancers? Were they exposed as rude, unrealistic, or demanding? Then, it is important to market one’s services via email, networking, social media, content, or any other traditional form of promotion.
It is also imperative that the freelancer becomes comfortable with rejection. The self-promotion that comes from pitching work to clients may take a while to get used to it, but those that do tend to develop a competitive edge.
Freelancers should strive to build a customer base of satisfied clients who are more likely to make repeat purchases and leave constructive yet positive reviews. This can reduce some of the income insecurity inherent to the freelance business model.
Key takeaways:Under the freelance business model, a freelancer sells their own services to other businesses. Note that an individual who sells products and services to consumers is technically considered to be an entrepreneur. The freelance business model is romanticized to some extent. However, freelancers must be multi-skilled, resilient, and be comfortable with rejection, uncertainty, and a lack of income security.The freelance business model involves discovering a niche and combining skills to develop a unique value proposition. It is also important to build a solid customer base of repeat buyers and be able to set a price that properly values the services rendered.Connected Business Concepts




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January 10, 2022
What Is A Neobank?
A neobank is any bank that operates online without a network of physical branches. For this reason, neobanks are also known as online banks, virtual banks, or digital banks.
The earliest neobanks emerged from the ashes of the 2008 Global Financial Crisis as consumer confidence in the banking sector plummeted to historically low levels. Neobanks capitalized on the resentment felt toward traditional banks by offering a seamless online experience under a no or low-fee service model.
Today, neobanks are transforming the sector in a way not dissimilar to Airbnb in accommodation and Uber in personal transportation. Recent data shows that 6% of all American adults have a digital bank account, which equates to around 15.56 million people. This number is expected to increase to just over 39 million by 2025.
Common characteristics of a neobankIn fundamental terms, a neobank is a fintech company offering a banking service to tech-savvy consumers who prefer to do their banking in a mobile app.
It should also be noted that neobanks do not use technology to attract customers per se. Instead, the technology is used to streamline processes, reduce fees, and then pass those savings on to customers.
The vast majority of neobanks also differ from traditional banks in the following ways:
They are not chartered as banks. In other words, their operations are not governed by bank-specific state or federal regulations. Having said that, neobanks do partner with traditional banks to insure customer deposits.Neobanks do not extend traditional forms of credit to consumers such as an account overdraft. Their products may be more limited as a result and be restricted to checking and savings accounts, money transfer and payment services, and educative tools that increase financial literacy such as budget or investment trackers.They use everything from big data to artificial intelligence to help consumers manage their money. This may include alerting the customer to unused subscriptions or unusually high bills. Some neobanks even help their users switch to cheaper electricity providers. Popular neobanksLastly, let’s take a look at some of the most popular neobanks on the market today:
Chime
The most popular in the United States with over 13 million customers and a valuation of $25 billion. True to type, Chime eliminates many of the fees associated with traditional banks and also provides consumers with an opportunity to build their credit.
Varo BankVaro was founded as a neobank but also received a full-service national charter in July 2020 to allow it to operate as a traditional bank. Varo boasts no minimum balance, no monthly fees, no credit checks for new customers, no overdraft fees, and a network of over 55,000 fee-free ATMs.
MoneyLionThis neobank was founded in 2013 to serve more than 70% of American consumers who have less than $2,000 in savings and are living from paycheque to paycheque. The platform has a strong focus on helping its community of customers gain financial literacy.
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How Does Wise Make Money? The Wise Business Model In A Nutshell
Wise, formerly TransferWise, is a fintech company founded by Estonian businessmen Kristo Käärmann and Taavet Hinrikus in 2011.
The idea for the platform was conceived while friends Hinrikus and Käärmann were working in London. Hinrikus, who was the first employee at Skype, was paid in euros but needed British pounds to pay his bills. Conversely, Käärmann worked for Deloitte and was paid in British pounds but had a mortgage in euros back in Estonia. As a result, the pair found moving funds between bank accounts to be an expensive process – a fact exacerbated by poor exchange rates.
To remedy this problem, the pair first looked up the real exchange rate on Reuters each month. Hinrikus then transferred his euros into Käärmann’s bank account, while Käärmann did the reverse with his British pounds. Both received the currency they needed almost immediately and were able to avoid poor exchange rates and other unscrupulous charges. Quite by accident, the pair had discovered a new business model.
Despite neither co-founder actually wanting to start a company, the idea quickly spread amongst other Estonian ex-pats. TransferWise was launched in 2011, with one customer making a transfer just fifteen minutes after TechCrunch posted an explainer article on the platform.
The pair quit their jobs and self-funded for a while before turning the corner a year later, with billionaire disruptor Peter Thiel leading a $6 million round of Series C funding. A subsequent round of $25 million was raised in June 2014, with Richard Branson one of the investors. As the platform grew, more features were added such as a debit card, business account, and multi-currency account.
Over 11 million people now use Waze to transfer more than £6 billion every month. Wise was valued at $11 billion after debuting on the London Stock Exchange in July 2021, becoming that exchange’s largest-ever tech listing.
Wise revenue generationWise operates according to the multisided platform business model, which entails developing a technology or product that lets two or more customer groups have direct interactions.
Wise now makes money via money transfer fees, withdrawal fees, currency conversion fees, holding fees, wire transfer fees, and fees associated with its stock management functionality.
Money transfer feeUsers who sign up for a Wise account are not charged a subscription or any other recurring fee. However, the company does charge a money transfer fee that varies according to the transaction currency.
The fee starts at 0.35%.
Withdrawal feeUsers can also enjoy free ATM withdrawals up to a certain limit.
In the United Kingdom, for example, there is a 1.75% fee plus £0.50 if the withdrawal amount exceeds £200 per month.
Currency conversion feeCurrency conversion fees are also charged in certain circumstances. Like money transfer fees, currency conversion fees start at 0.35% and vary according to the currency transacted.
Holding feeUsers who hold more than the equivalent of €15,000 are also charged a 0.4% annual holding fee which is billed monthly.
For businesses, the same fee applies but for a holding that exceeds €70,000.
Wire payment feeUsers can receive money in up to 10 currencies for free, including but not limited to EUR, GBP, AUD, NZD, and CAD. Businesses are charged £16 to receive money in the same 10 currencies.
For those who wish to receive their funds in USD, there is a fixed wire payment fee of $7.50.
Wise AssetsWise Assets was released in September 2021 and gives users the ability to convert their funds into a stockholding.
The company charges a 0.40% annual fee for this service, billed monthly. Users who hold more than €15,000 in stocks can avoid the holding fee we explained earlier.
Businesses are charged a 0.55% annual fee.
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