Supercommunicators Quotes

“The single biggest problem with communication,”2 said the playwright George Bernard Shaw, “is the illusion it has taken place.”
― Charles Duhigg, Supercommunicators: How to Unlock the Secret Language of Connection

“When we “click” with someone, our eyes often start to dilate in tandem; our pulses match; we feel the same emotions and start to complete each other’s sentences within our heads. This is known as neural entrainment, and it feels wonderful.”
― Charles Duhigg, Supercommunicators: How to Unlock the Secret Language of Connection

“Strong leaders didn't help people align. In fact, groups with a dominant leader had the least amount of neural synchrony.”
― Charles Duhigg, Supercommunicators: How to Unlock the Secret Language of Connection