"Grand Mage," Kenspeckle said, "do not presume to know a person on the basis of a handful of meetings. This can instil irritation, and an immediate unwillingness to co-operate. Likewise, do not flatter in the hope of shaming that person into co-operation, and do not, under any circumstances, condescend." This is very good advice. :>
— May 16, 2011 03:25PM
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