colleen the convivial curmudgeon’s Reviews > The Faceless Ones > Status Update

"Grand Mage," Kenspeckle said, "do not presume to know a person on the basis of a handful of meetings. This can instil irritation, and an immediate unwillingness to co-operate. Likewise, do not flatter in the hope of shaming that person into co-operation, and do not, under any circumstances, condescend." This is very good advice. :>