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“You have to make sure you never confuse the hierarchy that you need for managing complexity with the respect that people deserve. Because that’s where a lot of organizations go off track, confusing respect and hierarchy, and thinking that low on hierarchy means low respect; high on the hierarchy means high respect. So hierarchy is a necessary evil of managing complexity, but it in no way has anything to do with respect that is owed an individual.”
― The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
― The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
“Here’s what I think we face. Here’s what I think we should do. Here’s why. Here’s what I think we should keep an eye on. Now talk to me (i.e., tell me if you (a) don’t understand, (b) cannot do it, (c) see something that I do not).”
― The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
― The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Plum Deluxe Books and Tea
— 137 members
— last activity Sep 24, 2019 03:25PM
We're a group of tea fanatics who also love books! ...more
Together Women Rise Book Club
— 634 members
— last activity Sep 10, 2025 07:42AM
Together Women Rise is a powerful community of women and allies dedicated to achieving global gender equality. This book club is open to ANYONE who c ...more
Sonja’s 2025 Year in Books
Take a look at Sonja’s Year in Books, including some fun facts about their reading.
168 books
|
2,198 friends
300 books
|
20 friends
13 books
|
27 friends
1,234 books
|
4,965 friends
Favorite Genres
Fiction and Non-fiction
Polls voted on by Sonja
Lists liked by Sonja
