Rufus Mitchell > Rufus's Quotes

“Halfhearted or insincere apologies are often worse than not apologizing at all because recipients find them insulting. If you've done something wrong in your dealings with another person, it's as if there's an infection in your relationship. A good apology is like an antibiotic; a bad apology is like rubbing salt I the wound.”
― Randy Pausch, The Last Lecture

“It never hurts to apologize, especially if you don't mean it.”
― Jim Bouton, Ball Four

“If an apology is followed by an excuse or a reason, it means they are going to commit same mistake again they just apologized for.”
― Amit Kalantri