Wed. Nov. 1 -- New good news: this morning, the Update button has finally made it to the Kindle "Manage your content and devices" page. I just used it to update my own copy, and it seems to be working fine. So Kindle users should be OK now with the standard automated procedure.

***

So, first the good news: all three vendors going forward seem to have the corrected file of "The Prisoner of Limnos" up now, so the problems discussed below should only be falling (unfairly) upon the readers who purchased a copy on last Friday or Saturday. Everyone who bought from Sunday on should be in the clear.

To check if you have the updated file (or don't), see this:

https://www.goodreads.com/author_blog...

In more good news, iTunes and Nook solved their updating challenges pretty much immediately.

iTunes has the new version in Updates, which is working; go through their updates-dance as directed. A poster on Facebook describes this:

"From your Library screen, tap the Purchased icon on lower right. It will take you to a menu where books with available updates are listed. Tap on the Update button alongside the book icon. Actually, if you have any updates available, the should be a number in a red circle on the Purchased button."

For Nook, a Facebook poster reports:

"If you have already downloaded the book, just archive and then un-archive the book. That will get the new version."

Also described: "On a Nook app on my tablet, all I had to do was delete the book from the
device (NOT from my account) and then download it again and voila, it
was the right version."


Kindle is proving the laggard.

First, DO NOT attempt to get a clean file by returning the old one and buying a new one. Due to a weird chaching issue, Amazon will just redownload the old, bad file.

The official way to get an updated Kindle file is to go to one's "Manage Content and Devices" page on Amazon (to be found on the drop-down menu from "Account & Lists" on the top right of the main screen) and click the update button to the far right of the title, that should be there but still isn't. Maddeningly. I will report here when that changes. *Finally, it has, see above.*

Meanwhile, poster Softness and others report success with this method:

"This is what I did to get the correct file: (hopefully the link works, because it is long)

1) I went to Contact Us https://www.amazon.com/gp/help/custom...

2) Then "Digital Content and Services"

3) On #2, I filled out the "tell us more about your issue".
- I selected: "Kindle eBooks" -- "Kindle E-Reader" -- "Problems downloading content"

4) Then on #3, I clicked "Chat". A little window popped up with a chat agent. I told them "Hello. I purchased an ebook "The Prisoner of Limnos" and the author updated the file, but I have yet to receive the updated file."

They eventually pushed the updated file to me. I had to delete the old copy from my device and download the new file. That was it! It took me 7 minutes."

Hope this helps --

Ta, L.

(For all the aggravation, I do have to admit this beats binning a multi-thousand-copy bad paper print run.)
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Published on October 30, 2017 09:42 • 1,247 views
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message 1: by Shane (new)

Shane Castle Are you interested in typos and similar errors found in the text?


message 2: by Judy (new)

Judy Keys Asking in chat worked to get me the updated copy of the book. Hooray -- I was waiting to re-read more slowly till I had the full version!


message 3: by Lois (new)

Lois Bujold Shane wrote: "Are you interested in typos and similar errors found in the text?"

Yes, eventually. There should not be many. I will have to recover my tone of mind from the last round before another, less critical or urgent, update.

Stick any you find over in the Spoiler thread, I think.

Ta, L.


message 4: by Softness (new)

Softness (For all the aggravation, I do have to admit this beats binning a multi-thousand-copy bad paper print run.)

Omg I think I'd pull my hair out. :/


message 5: by Lois (new)

Lois Bujold Softness wrote: "(For all the aggravation, I do have to admit this beats binning a multi-thousand-copy bad paper print run.)

Omg I think I'd pull my hair out. :/"


For a hilarious book about everything that can go wrong in publishing, and does, may I rec Donald. E. Westlake's A Likely Story.

I'm not sure how an updated e-world version of that plot would play out...

Ta, L.


message 6: by Softness (last edited Oct 30, 2017 04:05PM) (new)

Softness Lois wrote: "For a hilarious book about everything that can go wrong in publishing, and does, may I rec Donald. E. Westlake's A Likely Story."

I added it to my 'to read' list!

I read your review of it: "A saga recounting the trials and tribulations of this poor schmuck..." *chuckles*

I'm not sure how an updated e-world version of that plot would play out...

I like thinking about those sorts of things. What-if scenarios. ^^

Edit: I found a hardcover copy on Thriftbooks for $4. I love getting used books from there. Sometimes people write in the margins and underline passages. Or I'll find bookmarks, newspaper clippings and left-behind library check-out cards in the back. I like learning a little bit about the previous readers. It's one of my secret thrills. (I'm odd, yes.) ^^;


message 7: by Gordon (new)

Gordon Jackson I got tired of waiting for Amazon.co.uk to show the update button on my "Manage Your Devices and Content" page so went the chat route. Worked perfectly. I didn't even have to delete the book from my phone and re download, it happened automatically.


message 8: by Louann (new)

Louann Miller The chat solution worked great for me as well.


message 9: by Margaret (new)

Margaret I followed the same procedure through Amazon.com but asked the Amazon support person to CALL me instead of choosing chat. After I explained that I needed the new version of this eBook, the Amazon tech downloaded it onto my Kindle, evidently overwriting the bad version. So I didn't have to do anything after that except enjoy reading this new novella!


message 10: by Margaret (new)

Margaret I even got this part too:
"Ch. 3: (ends correctly in my file, included here for completeness.)

Oh, Pen. You have been a surprise from the beginning."
So the Amazon tech really solved my problem!


message 11: by Margaret (new)

Margaret Have now downloaded The Prisoner of Limnos. Big smile.
Just a reminder that I will buy the audio versions of that and Penric's Fox as soon as they are available.
There are a lot of Margarets in the world. Maybe I need to change something.


message 12: by Dave (new)

Dave Bush I've just had an e-mail from Amazon notifying me that there's been a major update and that I should refresh all my devices.


message 13: by Anne (new)

Anne I just got an email (Nov 1) from Amazon that the update button for THE PRISONER OF LIMNOS is now available. I updated and got the new file. Haven't had a chance to view it yet to compare it with the chapter ends Lois furnished but will do so later today. For now, trusting Amazon's notice, I told my daughter it was now ok for her to purchase her copy of LIMNOS. I had told her to hold off until the issue was resolved. Happy Reading everyone!

Anne in Virginia


message 14: by Carro (last edited Nov 02, 2017 07:20AM) (new)

Carro The update button for Limnos isn't on Amazon.co.uk yet.
I did just get the updated version via the chat route.

One of the earlier Penric novellas was showing an update button. Not sure which now, possibly 4. I pressed that button anyway, on general "ought to get it" principle.


message 15: by Melody (new)

Melody I kept watching for a post that you had a publishing date for this book. I expected to pre purchase it but this is the first I have seen and it is already in the past. Was there an announcement after your delay on Oct 21 which said it wasn't ready yet?


message 16: by Lois (new)

Lois Bujold Melody wrote: "I kept watching for a post that you had a publishing date for this book. I expected to pre purchase it but this is the first I have seen and it is already in the past. Was there an announcement aft..."

I don't bother with pre-publishing sales for these novellas. There is generally one blog post announcement when the first draft is done and mostly revised, maybe a cover sneak-peek, and then the e-publication, at which point the reader can just buy the thing and have it.

I don't generally have an exact launch date. I know when I drop it into the processing queue, but I don't know when it will pop out the other end; also, some vendors get it up faster/slower than others.

Point is, you (and anyone else) can buy it now. Really, it's only been up about a week at this point. It hasn't spoiled, though I suppose it risks spoilers.

There is a lot of e-pub system-gaming that goes into chasing e-books up assorted bestseller lists, which writers fret about, but the benefits seem to be temporary. Over time, all my e-books settle down into a sort of sales-steady-state. Although dropping a new title into the hopper from time to time does seem to give a mild, diffuse energy boost to the whole system.

With my less-work-for-Lois PR scheme, though, I do reply on y'all to mention the new works (and the old ones) when you are out and about on the internet.

Ta, L.


message 17: by Softness (new)

Softness Lois wrote: "For a hilarious book about everything that can go wrong in publishing, and does, may I rec Donald. E. Westlake's A Likely Story."

The book you recommended came today! ^^ It was once a library book from "Wyomissing Public Library" in PA, with due dates going back to Nov 1999. And it smells good. ^^


message 18: by Kosigan (new)

Kosigan By the way, should the Kindle version of Mira's Last Dance be describing itself as book 5 in the header line on each page? Mine still says book 4, as does Penric's Mission, so clearly that one got updated.


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