date
newest »

message 1:
by
Softness
(new)
Oct 29, 2017 06:21AM

reply
|
flag

But as I read, I can check the list.
I had to delete it from my device and redownload it in order for it to appear (after they sent it to me).


Yes,I thought that was the biggest one too. The rest were relatively minor. Except as transitions.

Anne in Virginia

I don't Kindle, I Kobo, so I'm not sure how the updating works. Perhaps Kindle owners can delete and redownload?

Aargh. This is madness. That old file shouldn't even still _exist_, let alone be given to people.
The only thing I can suggest at this point it to contact Amazon Kindle customer support. Some of the other posters here had some luck with that -- ask them what magic tricks they used.
Ta, Lois. Who is not actually in control of all this, which makes it hard to fix from my end.


Returning and repurchasing has been shown repeatedly not to work -- I'd give up on that attempted fix. New purchasers in the UK do seem to be getting the corrected file, so it certainly exists in their system. Somewhere. I'd say contact Kindle customer support/chat line/whatever. Can anyone who had success with this method report exactly what they did, so others might replicate it?
(Though you shouldn't have to, darn it.)
bests, Lois.

This is what I did to get the correct file: (hopefully the link works, because it is long)
1) I went to Contact Us
2) Then "Digital Content and Services"
3) On #2, I filled out the "tell us more about your issue".
- I selected: "Kindle eBooks" -- "Kindle E-Reader" -- "Problems downloading content"
4) Then on #3, I clicked "Chat". A little window popped up with a chat agent. I told them "Hello. I purchased an ebook "The Prisoner of Limnos" and the author updated the file, but I have yet to receive the updated file."
They eventually pushed the updated file to me. I had to delete the old copy from my device and download the new file. That was it! It took me 7 minutes. ^^
Hope this helps!




If that's so, why do people who buy it after the update get the uncorrupted file? Something is seriously wrong/weird there.

After some searching he found the file after all and could update after all. All smiles in this house!

I agree. They (there were 2 of them) were very clueless, but i guess it's not something that happens all that often

This is what I did to get the correct file: (hopefully the link works, because it i..."
I basically did what Softness described. It certainly seemed to go more quickly than what those described who tried to call customer service. Over the years, I have found the "online chat" customer service usually pretty good. I didn't have to delete my first version, it seems to have been deleted when the new one downloaded.
A year or so ago I purchased a Kindle book from Amazon and received a completely incorrect eBook. No relationship with what I had purchased. The "look inside" feature had the right book. And a lot of people had the same result, based on the reviews. Customer service "chat" was able to fix it, but MONTHS later new buyers were still receiving the wrong book. Sort of the reverse of what seems to happen here, with new buyers getting the corrected version while earlier buyers have to struggle. I don't know how long it took to get the Penric's Mission UPDATE button, I know I checked for days and eventually sort of forgot (and got the audiobook), but it was there today!


Me too! That's the only one I noticed. Reading through this list, I remember a lot of these "last lines" that were really second-to-last, and being perfectly satisfied with them as an ending to the chapter. But reading the extra material . . . so many of them end in a twist. It's going to be a different read the next time around! (Probably tonight, I'll re-read.)


You're welcome! ^^

Yes! I was satisfied with many of the second-to-last lines also, but when I read Lois' errata, I had to agree that the true last lines were better. I started re-reading the correct version last night, and I'm enjoying it tremendously.

I did too! Stayed up till 1:30 am to finish it, which I should not have. ;)


'Nicks scrubbed her fingers through her curls, in disarray after the day's travel.'
I tend to overlook minor typos, but this one seemed important enough to bring to your attention.

'Nicks scrubbed her fingers through her curls, in disarray after the day's travel.'
I tend to overlook minor t..."
Yep, report typos over in the Spoilers discussion thread. Corralling them all in one place should help reduce duplicates.
And, yes, I am collecting them, for my sins.
Ta, L.