AAAAARRRRGGGHHH!!! Limnos missing paragraphs

In a brand-new sort of errata, it turns out that most of the "chapters" in the new novella, "The Prisoner of Limnos", lost their final paragraphs somewhere in the formatting process.

We will be producing and uploading a corrected file just as soon as possible.

Meanwhile, for those who have already purchased, I know Amazon has a way of giving one new editions, which someone else here is going to have to explain -- I've never been able to make it work, myself, but maybe together we can figure it out.

I don't know what Nook and iTunes have in that mode.

Argh, L.

(E-helper says new files just went up; we'll see if it got fixed. Please do report.)

For a quick check to see which edition you have: the proper ending of Ch. 1 should be:

“Oh”—Pen exhaled—“nothing of importance now. Let’s go find Duke Jurgo.”
They exited the bookroom together, Nikys’s shorter steps for once outpacing Penric’s leggy stride.


***

Meanwhile, a reader advises: "When you are logged in on Amazon, look for 'Account & Lists' in the upper
right-hand corner. Hover the mouse over it and choose the option 'Your
Content and Devices.' That should give you a list of of your e-book
purchases.

The ones that have new files to get have a little button 'Update available'
at the very last column. Click that."


LMB comments, 5:30 PM Saturday: I can get to my content & devices page, but there is no such button yet in the last column. It may surface within an hour or so; if not, I'll be back to wailing for help.

Later still: E-helper advises that the correction button may take up to 24 hours to appear on Amazon's "Manage your content and devices" page. I still don't know what Nook and iTunes offer, if anything. (If anyone out there does know, please shout out.)

As a last resort, people may have to return the book and re-purchase.

DO NOT do this. Amazon just reloads the bad file on you. While simultaneously selling the good one to new purchasers. Which I think is insane. There is something very, very wrong deep in the bowels of their sales computers to manage this trick.

If anyone successfully manages to obtain the corrected version, let us know, and know how. (Later: see comments from posters below and under my next post about successes with the Kindle chat line.)

Later still: a reader below advises that the iTunes update button is working already -- if only people know to go check it, sigh. (Later: a Nook reader also reports victory. So that's 2 out of 3.)

7:20 PM: As an experiment, I tried downloading the Amazon file to a different device. Still got the bad one. This is not heartening.

Are new purchasers getting the good one or still the bad one? Inquiring mind wants to know.

8:30 PM. Any word from Nook users?

This is starting to read like "Dogs In Elk", only not as hilarious.

(Later: it occurs to me some people might not know the reference to dogs in elk, which you can get just by Googling the phrase, where the first link is this:

https://www.jerrypournelle.com/report... )
7 likes ·   •  69 comments  •  flag
Share on Twitter
Published on October 28, 2017 14:16
Comments Showing 51-69 of 69 (69 new)    post a comment »
dateUp arrow    newest »

message 51: by Lois (new)

Lois Bujold Rachel wrote: "I purchased from Amazon Saturday morning and chapter 1 had the correct ending, but not the others, I have automatic book updates enabled, but it's not showing an update for Limnos as of this mornin..."

The file would not have been corrected yet Saturday morning (depending on your time zone, perhaps.) The non-automatic update button is not yet showing on the "manage your content and devices" page (8:15 AM Sunday), so possibly the automatic one hasn't scrolled out yet, either.

In a burst of helpless frustration, I made a manual list of corrections, for the benefit of persons as impatient as I am: see next post. But it still most certainly won't be the intended reading experience.

Ta, L.


message 52: by Softness (last edited Oct 29, 2017 06:17AM) (new)

Softness I checked for the paragraphs you listed and I don't seem to have any of the correct ending paragraphs.

Nothing like a little Chaos, hmm? (hee hee) ^^;;


message 53: by Jerri (new)

Jerri No update button appeared, but when I went to Amazon US help in a "chat" and explained the issue the help person was able to force the update for me. So, those who are following this can try that, but it doesn't help those who don't know.

And, yes, I did check several chapter endings and they seem to be correct. And the ones I saw do help strengthen the story and make the transitions smoother. Of course, Lois, you don't write unimportant sentences, especially at the ends of chapters.


message 54: by Softness (last edited Oct 29, 2017 06:27AM) (new)

Softness Jerri wrote: "No update button appeared, but when I went to Amazon US help in a "chat" and explained the issue the help person was able to force the update for me. So, those who are following this can try that, ..."

Ooh! I'll try that! Thank you!

edit: How did you get into the chat?

Okay, I'm in a chat now.


message 55: by Softness (new)

Softness That worked!! I got the correct file!! I've only checked the end of ch 1 so far, but that correct paragraph is now there! ^^ Yeee!


message 56: by Rebecca (new)

Rebecca Hedreen I just redownloaded from B&N (Nook) and got the updated version.


message 57: by Kishore (new)

Kishore Krishna The amazon kindle software also updated this am - Kindle in my iPad has a new look. Just bought the book and when I clicked to open, was prompted to turn auto update on. Did that - book is complete with all the endings. So, Lois when’s the next installment due? Just kidding😇. Thanks for all the great books and months of (re)reading over the years!


message 58: by Lois (new)

Lois Bujold Kishore wrote: "The amazon kindle software also updated this am - Kindle in my iPad has a new look. Just bought the book and when I clicked to open, was prompted to turn auto update on. Did that - book is complete..."

I just tried that, and resynching, with Kindle on my tablet; still no love. My Kindle app claims to have auto-update working, not that I trust it. I still have the old file. I think you were just fortunate enough to get the new file in the first place.

In which case, enjoy!

Ta, L. ...Go on without me, save yourselves...


message 59: by Rachel (new)

Rachel Jerri wrote: "No update button appeared, but when I went to Amazon US help in a "chat" and explained the issue the help person was able to force the update for me. So, those who are following this can try that, ..."
I'm reaching out to customer service as well, if enough of us do that, maybe they will push the updated title to everyone 😁


message 60: by Softness (last edited Oct 29, 2017 02:59PM) (new)

Softness (cross-posting this here too, just in case)

This is what I did to get the correct file on Amazon: (hopefully the link works, because it is long)

1) I went to Contact Us

2) Then "Digital Content and Services"

3) On #2, I filled out the "tell us more about your issue".
- I selected: "Kindle eBooks" -- "Kindle E-Reader" -- "Problems downloading content"

4) Then on #3, I clicked "Chat". A little window popped up with a chat agent. I told them "Hello. I purchased an ebook "The Prisoner of Limnos" and the author updated the file, but I have yet to receive the updated file."

They eventually pushed the updated file to me. I had to delete the old copy from my device and download the new file. That was it! It took me 7 minutes. ^^

Hope this helps!


message 61: by Softness (new)

Softness Lois wrote: "...Go on without me, save yourselves..."

No. ^^


message 62: by Kosigan (new)

Kosigan I just went the online-chat-with-support route and got what seems to be the right version sorted out very quickly (I've only checked the end of chapter 1 so far, not having read it at all yet). I deleted and re-downloaded it after the support person said they'd updated it. Lunchtime reading is on again. :)


message 63: by Emily (last edited Oct 30, 2017 08:30AM) (new)

Emily I purchased the amazon version on 10/28 at 1pm MDT. I am missing the content. As of today 10/30 at 9am MDT I don't have an update button on amazon yet. I tried deleting the copy from my device and re-downloading, but I still don't get the missing paragraphs.

(My sister and I both read the faulty copy and loved it anyway ... looking forward to re-read the full version!)


message 64: by Rachel (new)

Rachel Rachel wrote: "Jerri wrote: "No update button appeared, but when I went to Amazon US help in a "chat" and explained the issue the help person was able to force the update for me. So, those who are following this ..."

I ended up emailing support, who also pushed the book to me, but had me deregister my Kindle app on both devices. When I logged in again, I got the updated book with the correct endings.


message 65: by Katherine (last edited Oct 31, 2017 07:08AM) (new)

Katherine I also did the online chat thing with Amazon, Sunday evening, pretty much as Softness describes above (except I didn't have to delete the old copy from the kindle app on my iphone; the updated one just appeared). It took less than 4 minutes, very easy. And then I was able to have the full immersive experience for the rest of the story, yum! It was lovely.


message 66: by Emily (last edited Oct 31, 2017 06:56AM) (new)

Emily Thank you for the instructions on how to get the Amazon update! I got it, and it worked. Yay! (But booo on Amazon that they didn't just send the update to all purchased copies of the book once the error was discovered!)


message 67: by Sasha (new)

Sasha I got the right file because I purchased late (procrastination for the win!) But I have to thank you for the link to"dogs in elk" it really made my morning.


message 68: by Katherine (new)

Katherine If you want the visuals for Dogs in Elk, you have to see Dogs in Elk in Pumpkin: http://alumni.media.mit.edu/~solan/do... As the disclaimer there says, "The carnage depicted here consists entirely of vegetable matter. No elk (or dogs) were harmed in the production of this web page."


message 69: by katayoun (new)

katayoun Masoodi i also want to thank for "Dogs In Elk", amazing story, will be telling to everyone i know and enjoy is for a long while!!! :)


« previous 1 2 next »
back to top