Richard Tubb's Blog, page 46

BigVu – Teleprompter App and Video Maker

Have you ever wanted a way to record a short, scripted video quickly and effectively? What about using a Teleprompter App and Video Maker all-in-one app?

Every Friday I share one of my favourite finds of the week — a website, tool or an app that has impressed me.

My Friday Favourite this week is BigVu – Teleprompter App and Video Maker.

What is it?

BigVu is a Teleprompter App and Video Maker that allows you to script, shoot, style, caption and publish videos quickly and easily.

How much does it cost?

The plans for BigVu begin at $14.99/month for the Starter Plan, or $89.99 annually.

A Teleprompter App and Video Maker in One

If you have ever needed to record a short video then you’ll know that it is not a quick process!

Tools such as Vidyard – Video Messaging for Business allow you to quickly record a video message for someone.

But, if you need to record a message for public consumption — perhaps to place on your web-site or social media — then the creation process can be complex.

Firstly, you need to create a script.

Then you need to record the video and follow the script.

After that, you often need to re-record the video where you’ve forgotten the script.

Finally, there is the process of editing the video and generating captions for it, before publishing the video online.

I’ve recently begun using BigVu to make the whole video creation process more efficient.

BigVu is available as an app for Android and iOS devices.

You can also use BigVu via a web-site.

The BigVu app incorporates a Teleprompter, meaning you can write a script for your video and have it displayed on screen for you as you record.

When you’ve recorded your video, BigVu allows you to quickly edit the video.

Then, you have the option of adding on-screen captions to the video.

One negative of these captions (for me) is that they are computer-generated by BigVu, rather than generated from the script you have already typed in.

This means that you can end up with some rather odd captions which don’t match your script!

However, these captions can easily be edited via the app or the web-site to ensure what you are saying matches what is on-screen.

You can also add on-screen logos, in-video music and other video effects during the BigVu editing process.

Finally, your video is ready to download and/or to publish to popular online platforms.

 

For anyone who works as a part of a team, perhaps with Virtual Assistants (as I do with Team Tubb), BigVu has you covered.

BigVu lets you collaborate on a video project amongst different users.

For example, I write a script and record a video in BigVu.

I then send this video to BigVu, where my video editor edits the recording, and my copywriter adds the captions.

Finally, my Studio Manager publishes the video.

This collaboration feature of BigVu makes it a powerful choice for anyone who wants to know How to grow your business with a virtual assistant.

Finally, one of the biggest strengths of BigVu is the training the company make available via their excellent YouTube channel.

BigVu have sought out experts in video making to record training videos.

These videos teach budding video creators on how to better content.

For example, I’d highly recommend the training video on 10 Tips to Look & Sound Pro On Camera With a Teleprompter from communications expert Laurie Brown. It’s gold!

How can I get it?

To find out more visit BigVu here.

You can also follow @VideoInspire on Twitter, visit the BigVu Facebook page, or visit the BigVu LinkedIn page.

You Might Also Be Interested InHeadliner – Easily Create VideosQuiCC – Automatic Video Captions, Burned InVideoAsk – Video Conversations Made Easy

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Webinar: IT Glue MSP Triad Panel Session – What Does the Rest of 2021 Look Like?

What will the rest of 2021 look like, and what will that mean for MSPs? This is the question I’ll be answering in myupcoming MSP Triad session with IT Glue on Tuesday 6 April at 1pm BST (8am EST).

MSP Triad Panel Session – What Does the Rest of 2021 Look Like?

2020 was undoubtedly a tough year for everyone, but many in the IT sector were also busier than expected. If you’ve found the first quarter of the new year has flown by, you need to take the time to stop, reflect and do some planning.

I’ll be joining Alex Ford, Sales Director at IT Glue, and James Ratcliff, MD of Ratcliff IT, for a candid discusion on how we think 2021 will pan out. We’ll be sharing our collective wisdom to help you plan for the rest of the year and make 2021 a success for your managed service.

While we’ll be highlighting the challenges that MSPs are facing and what we think is happening in the market, we also want to encourage peer to peer networking and to generate organic debate amongst the attendees. We’ll work together to look at:

The biggest surprises of 2021 so far, what we expected vs the realityNew technology and the vendors you’ll want to partner withLessons on agility; why it is critical to be agile and how to get thereHow to Register for the MSP Triad Event

The MSP Triad Panel Session – What Does the Rest of 2021 Look Like? takes place on Tuesday 6 April at 1pm BST (8am EST).

Click here to register for the event. Don’t forget that there’ll be networking as well as a Q&A, make sure you’re ready to grab contact details. As always, we make thse presentations as interactive as possible, so come prepared with your toughest questions!

Will There be a Recording of This Session?

If you can’t make it live, register anyway, as the session will be recorded and made available to the registrants after the event.

Feel Ready for Anything 2021 Throws at You!

You might have been feeling overwhelmed over the last few months, so let the expert panel guide you in planning for the rest of 2021, find partners to work with and get tools to make your MSP more efficient. Remember, this session will be interactive! Leave me a comment below, or get in touch with your toughest questions now

You Might Also be Interested inNew Years Resolutions Webinar – The MSP Triad: Perspectives of The Consultant, The Vendor and The MSPManaging an MSP during COVID-19 and Beyond – TubbTalk #74What is your MSP’s Digital Transformation Strategy?

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Webinar – MSP Blastoff: The Prospecting Process – Secret Tips for Success

Prospecting for new sales is a process that many Managed Service Provider (MSP) business owners see as a dark art.

So, to help MSP owners get better at successfully closing new business leads, on 13th April 2021, I’ll be joining my friends at Domotz for a very special webinar on sales.

This webinar is the latest event in the Domotz MSP Blastoff series, and it’s titled: ‘The Prospecting Process’.

It’s a webinar aimed at IT businesses looking to grow in 2021.

Would that be your IT business?

Why You Need a Prospecting Process

Over the last year, the IT industry as a whole has seen increased demands for our services and success for businesses of all sizes.

But how do you approach the process of making sure that the people who need your help know that you are there to help them?

Simply put, you need a prospecting process.

In this webinar, I’ll be part of an expert panel, alongside Craig Sharp (Owner of UK-based MSP, Abussi) and JB Fowler (Chief Product Officer, Domotz) where the three of us will share our best kept secrets for closing new prospective clients.

This brainstorming session will give you the opportunity to hear our top tips and learn how to apply them to your own MSPs.

The Secret Sauce to Prospecting New Customers

If you’re looking for the secret sauce for prospecting, then in this webinar, my fellow panel members and I will share the lesser-known tools to prospecting success including:-

How to interview and engage new customersHow to speak your customers’ languageWhat your customers are really thinkingHow to Register for the Webinar

The MSP BlastOff: The Prospecting Process webinar takes place on 13 April at 4pm BST (11am BST).

Click here and register for the event.

As always, this webinar will be highly interactive!

You will be able to submit questions during the session and we’ll be answering all questions live.

So, don’t forget your pen and paper – because you’re going to want to jot down some notes!

Will There be a Recording of This Session?

If you’re unable to join us live, then register anyway as this session will be recorded and made available to registrants after the event.

Click here to sign up to be notified when it’s available.

How Can You Improve Your Prospecting Process?

Ultimately, the prospecting process needs to lead to sales, so we’ll be giving our advice on that.

Filling in the gaps of information your customer needsTips on how to close new businessUsing the interview process to your advantage

And remember, the event is interactive, so you’ll have the chance to ask the experts any burning question you may have.

The Domotz MSP Blastoff Webinar series is all about learning and collaboration with top industry experts to provide your MSP with actionable tips you can use straight away.

What questions would you like to ask us about sales? Leave a comment below or get in touch!

You Might Also be Interested inTubbTalk #81. JB Fowler on Want Powerful Next-Gen Network Monitoring for Your MSP?Article: Stop Writing Sales Proposals!TubbTalk #17 – Craig Sharp on How to be a Remarkable MSP

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How MSPs are Partnering with Cisco for Business Success – TubbTalk 84

In this episode, Richard is joined by Marc Inderhees, As a Service Lead, and Sayuri Sato, EMEA Managed Service Go to Market and Strategy Leader in the Partner Managed Team at Cisco, a global software and cloud solutions company.

Who are Cisco?

Cisco is a household name, but it may surprise you to learn that they’ve changed their offerings in the last 15 years or so, as Marc explains: “The leadership team says we’re very much a software company.

“We have cloud offerings and we’ve made a commitment to move to everything as a service model. We’re market leaders in collaboration, security and networking, and we’re also committed to supporting MSPs in the SMB space.”

How Cisco View Managed Services and the Value of Collaboration

To Cisco, managed services involves partnerships, from fully-outsourced IT support to network and security management.  They strive to better empower MSPs to be more efficient, more profitable and to grow recurring revenue.

Cisco are the leading collaboration company on the planet, and as part of that they introduced the Cisco Partner Programme to help MSPs with cloud, go to market and lifecycle services and to accelerate growth. They’ve also worked to enable their partner account managers to better engage with and support MSPs.

The Cisco Meraki Solution

Meraki is Cisco’s full stack, flagship solution and is used by more than half of their MSP customers. It covers a wide range of IT needs, but Marc says that it’s most often used for SD LAN security solutions and in wireless.

The Meraki dashboard gives MSPs a global view of their clients, and it’s all managed in the cloud. It saves them time by allowing them to resolve problems and close tickets faster. This also saves both the MSP and their client money, and it’s easy to configure – simply plug it in and run it.

Why Cisco Recommends MSPs Talk to Distributors

Most MSPs are comfortable with the idea of talking to vendors about software and solutions, Sayuri suggests something a bit different, and encourages MSPs to get in touch with distributors instead.

“Our distributors are like an extended Cisco salesforce, and MSPs can ask them the same questions they’d put to the sales team. They can talk about the solutions available and help the MSP choose the right tools for their needs, and how they can integrate with existing technologies.”

How the Umbrella DNS Solution Benefits MSPs

Umbrella, Marc says, is “the leading DNS protection solution in the marketplace from enterprise down to SMB and it’s been successful because of the ease of use and efficacy of the product.”

MSPs who use Umbrella (often alongside Meraki) report fewer tickets and incidents to respond to, which lowers their cost of support and increases their revenue. DNS filtering technology means that everything coming through the internet connection is looked at and the ‘bad stuff’ taken out.

If you’re not sure what DNS is, this article might help!

Cisco use a product called Talos, which, after the US government, has the largest threat intelligence team and database of known risks and threats on the planet. Cisco process millions of threats every day and updates their products almost in real time. 

Cisco’s MFA Solution

Cisco also offer multi factor authentication (MFA) in their Duo solution. It allows MSPs to secure their RMM (remote monitoring and management). Duo is Cisco’s fastest-growing security technology.

The Duo experience is simple – after signing up to the tool, MSPs are able to install and run it straight away, and can deploy it quickly across all client systems. It’s a ‘set it and forget it solution’ which requires little monitoring and low overheads, and won’t generate a lot of tickets.

How to Connect with the GuestsCiscoMark Inderhees on LinkedInSayuri Sato on LinkedInHow to Connect with MeSubscribe to TubbTalk RSS feedSubscribe, rate and review TubbTalk in iTunesSubscribe, rate and review TubbTalk on Stitcher RadioSubscribe and rate TubbTalk on SpotifyFollow TubbTalk on iHeartRadioFollow @tubblog on TwitterMentioned in This EpisodeForrester Report on MSP BusinessesCisco Network Solutions: MerakiCisco DNS Solution: UmbrellaCisco MFA: DuoBusiness Software Solutions: ConnectWiseConnectWise Peer Group: IT Nation EvolveYou Might Also be Interested inInto DNS – Check DNS Server HealthCybersecurity for Small BusinessesHow to use OpenDNS

 

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MindDoc – Your Mental Health Companion

We’re often aware of our moods as they are happening, but wouldn’t it be useful to have a mental health companion to help us stay aware of the fluctuations in our mindset over time?

Every Friday I share one of my favourite finds of the week — a website, tool or an app that has impressed me.

My Friday Favourite this week is MindDoc – Your Mental Health Companion.

What is it?

MindDoc is an app that acts as a mental health companion. Every day, the MindDoc app asks you questions to help you become more aware of your moods and wellbeing.

How much does it cost?

MindDoc is free to use for basic features including mood tracking and community access.

A premium subscription to MindDoc, which opens up additional features, cost from $8.99/month.

A Mental Health Companion

One in ten of us will struggle with a mental health challenge at some point in our lives.

Be it anxiety, depression or any other mental health issue, I speak from experience when I say that quite often, this challenges can sneak up on us unaware.

Having been diagnosed with clinical depression in my early twenties, to this day I still struggle to notice the “red flags” that I may be slipping.

Thankfully, my wife helps keep on me on a healthy path, which I’m very grateful to her for!

However, after a recent episode, I started to think about how I could monitor my mental health and wellbeing more proactively.

I’ve explored before how journaling can help you improve your life, and I journal every day.

Additionally, I’ve started using the MindDoc app, which acts as a mental health companion.

Three times a day, the MindDoc app will pop up and ask me a series of mental health related questions, such as, for example:-

Have you lately been thinking about the same topics, without coming to a solution?Are you feeling hopeful about the future?Do you feel a sense of inner unrest or agitation?

Then, MindDoc asks you to rate how you’re feeling, using positive and negative keywords such as:-

AchievementEmptyInterestTired

Merely the act of answering these questions and thinking about how you’re actually feeling can be powerful in managing your mental health.

However, MindDoc also reports back to you with an overview of your mental health every 14-days or so.

For instance, I hadn’t noticed the stress and anxiety I was taking on-board during a recent busy spell. For me, I was just “busy”.

But, MindDoc highlighted that I’d been suffering from poor emotional heath, and so I was able to take action to ease off and be kinder to myself.

The MindDoc app also offers you to a connection to BetterHelp, one of the largest online counselling platforms worldwide.

BetterHelp counsellors are licensed, experienced therapists who can help you with a range of mental health challenges.

During these challenging times, we could all do with being more aware of our mental health state-of-mind.

I think the MindDoc app is a valuable addition for anybody who is looking for a mental health companion in their lives.

How can I get it?

The MindDoc app is available for iOS and Android devices.

To find out more, visit the MindDoc web-site here.

You can also follow @MindDoc on Twitter, visit the MindDoc Facebook page or visit the MindDoc LinkedIn page.

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Gener8 Ads – Be Rewarded For Your Own Data

Advertising is a fact of life. We are bombarded with all sorts of ads. But have you ever wondered if you could be rewarded for your own data, used in advertising?

Every Friday I share one of my favourite finds of the week — a website, tool or an app that has impressed me.

My Friday Favourite this week is Gener8 Ads – Be Rewarded For Your Own Data.

What is it?

Gener8 Ads is a web-browser extension that customises the advertising you see and rewards you for viewing them.

How much does it cost?

Gener8 Ads is free to use.

Be Rewarded For Your Own Data

Advertising is an accepted way of modern online life.

We are bombarded with adverts at every turn, yet most of these adverts are not relevant to us, nor are we personally rewarded for the attention these ads take from us.

You can use ad blockers to reduce the intrusion of advertising as you browse.

Plus, a web-browser like Brave – Secure, Fast & Private Web Browser, helps put you back in control of the adverts you see.

But, if we accept that advertising is the resource that pays for a lot of the content we consume for free online, how can we accept adverts but be rewarded for the attention we give to them?

Gener8 is a web-browser extension that rewards you for the advertising you are served online.

When you sign-up for Gener8, you complete a profile that helps ensure you are served advertising that is relevant to you.

For every advert you are served, you are rewarded with Gener8 credits.

Then, you can cash in Gener8 credits to buy vouchers, merchandise, or even donate money to charity.

Sam Jones founded Gener8 to help reward users for their own data.

You don’t have to click on adverts to be rewarded for them, and any adverts that are displayed replace the adverts that you would otherwise have been served.

I’ve been using Gener8 Ads for a few weeks now, and I genuinely haven’t noticed any increase in intrusions by online advertising.

Despite this, I’ve earned 78 credits (almost enough for an £8 Audible voucher). Not bad, considering I’ve not changed my browsing habits at all!

Gener8 make their money by taking a cut of the advertising revenue you are paid.

Consider that end-users are typically never rewarded for the advertising we are served, I like the idea of the Gener8 Ads revenue sharing model.

If you’d like to earn some passive income for your web-browsing, then Gener8 Ads is worth checking out.

How can I get it?

To get more information about Gener8 Ads.

You can follow @Gener8Ads on Twitter, or visit the Gener8Ads Facebook page.

You can also follow Gener8 founder Sam Jones @_Sam_Jones on Twitter.

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MSPCon21 – How to be a Stress-Free MSP Owner

It’s fair to say that 2020 was a challenging year for all of us, but especially for the owners of IT Managed Service Provider (MSP) businesses.

MSP’s found themselves more in demand than ever before, as businesses suddenly had to move employees to work from home.

If you’re an MSP owner, and you’ve found the last 12 months to be stressful, then I’ve got some help for you!

I’m speaking at MSPCon 2021 Online — taking place from 16th-18th March — and I’ll be sharing how you can be a stress-free MSP owner.

MSPCon 2021 Online

MSPCon 2021 Online is the top conference for French Managed Service Providers, and is organised by BeMSP.

This year’s event is taking place fully virtual, and is open to MSPs from anywhere in the world.

How to be a stress free MSP owner

My session, How to be a stress free MSP owner, takes place on 16th March 2021 at 1600 GMT.

During my presentation, I’ll be sharing:-

How to be efficient and productive, even when the going gets toughHow to manage a remote team effectivelyWhat the Get Things Done (GTD) productivity methodology is and how GTD can help youHow to get and stay organisedHow to use a Professional Services Automation (PSA) tool to help your productivity as a business owner

The good news is, I’ll be presenting this session in English .

And, as always, my presentation will be highly interactive — so come prepared with your questions!

How to Register for MSPCon 2021 Online.

Tickets for MSPCon 2021 online are free, but you must register in advance.

Click here to find out more details and to register for MSPCon 2021 online.

So, do you have any questions about productivity or remaining stress-free? Leave a comment below or get in touch.

I’ll be look forward to seeing you there!

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Have I Been Pwned – Check if Your Email Address is in a Data Breach

How many organisations have you shared your email address with over the years? Hundreds? Thousands? Have you ever wondered whether any of those organisations have been involved in a data breach?

Every Friday I share one of my favourite finds of the week — a website, tool or an app that has impressed me.

My Friday Favourite this week is Have I Been Pwned – Check if Your Email Address is in a Data Breach.

What is it?

Have I Been Pwned is a service that allows anyone to quickly assess if they may have been put at risk due to an online account of theirs having been compromised or “pwned” in a data breach.

How much does it cost?

The Have I Been Pwned service is free to use.

Check if Your Email Address is in a Data Breach

I’ve written extensively about Cyber Security for Small Businesses, and the importance of keeping clients data secure.

However, data breaches can and do happen. But how do you know if your data has been breached?

Have I Been Pwned is a web-site created by Microsoft Regional Director and web security evangelist Troy Hunt.

Hunt put together the site after what was, at the time, the largest ever single breach of customer accounts — the Adobe hack.

After the Adobe hack, Hunt said he did a post-breach analysis of user credentials and kept finding the same accounts exposed over and over again, often with the same passwords. This then put the victims at further risk of their other accounts being compromised.

(There’s a big lesson there about using a strong password and making sure you use different passwords for different web-sites).

Data breaches are rampant, and it’s hard to keep track with whether your data has been breached.

That’s where Have I Been Pwned can help.

Simply visit the web-site, and enter your email address.

Immediately, you will be told whether your email address was involved in a data breach and which breach(es) it was involved in.

If you have not already changed your password for the sites that you find have been breached, then now is the time to do so!

You can also freely subscribe to get notified when future pwnage occurs and your account is compromised.

Have I Been Pwned will send you an email as and when it discovers new breaches that your email address has been involved in.

I talked to Kevin Lancaster of ID Agent about The Dark Web and Keeping Managed Service Provider (MSP) Clients Safe, and it’s truly terrifying to understand the market there is amongst cyber criminals for our personal data.

I’d recommend using Have I Been Pwned to stay aware of how data breaches can affect you.

 

How can I get it?

To find out more visit the Have I Been Pwned web-site.

You can also follow @TroyHunt (the creator of Have I Been Pwned) on Twitter, visit Troy Hunt’s Facebook page or follow Troy Hunt on LinkedIn.

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A List of Powerful Remote Monitoring & Management (RMM) Tools for MSPs

My blog post with A list of Professional Service Automation (PSA) Tools for MSPs has proven to be very popular, so I thought I’d create a similar post looking at another essential product for Managed Service Providers – the RMM.

What is an RMM Tool?

A Remote Monitoring & Management (RMM) tool is an essential part of any Managed Service Provider (MSP) business.

An RMM tool is the software that helps your MSP business to proactively find, monitor and update client endpoints. These endpoints are traditionally workstations and servers, although modern RMM tools can monitor and manage smartphones, network devices and much more.

Why use an RMM tool?

By using RMM tools, you can automate many maintenance tasks and proactively be alerted to any issues that will affect your client.

You will find that a good RMM tool minimises the time you spend travelling to client sites, and allows your service desk to deal with multiple clients concurrently — a real efficiency (and, in turn, profitability) gain for your IT business.

Which RMM should I use?

There are dozens of RMM tools available to MSPs and IT Solution Providers.

Some questions to ask yourself when researching an RMM tool include:-

What type of endpoints do I want to monitor? Some RMM tools are PC-specific, others manage Apple Mac products, and others manage network devices. Which devices will your MSP need to manage?Do you require patch management? Do you want to monitor endpoints, or proactively update them with the latest software? If you want to proactively update, is it just Microsoft products you want to manage, or other 3rd party products too?Do you need PSA integration? If you’re already using a Professional Services Automation (PSA) tool, then you will want to make sure that any RMM tool you pick integrates with your PSA

To help you research and choose your perfect RMM tool, here is an alphabetical list of RMM Tools for MSPs.

A List of Remote Monitoring & Management (RMM) Tools for MSPsAtera – An All-in-One RMM, PSA, Remote Access and Billing platformAuvik – Network Management SoftwareBarracuda Managed Workplace RMMConnectWise Automate RMM – Formerly known as LabTechDatto RMM – Formerly known as AutotaskDomotz – Remote Network Device Monitoring & Management SystemITarian RMMKabuto from RepairTech – Simple RMM for Residential and SMB ClientsKaseya VSALogMeIn CentralNaverisk RMMNinja RMMSolarWinds RMMSyncro MSP – A combined PSA & RMM productXEOX

Am I missing an RMM tool off this list? Contact me and let me know, and I’ll update this blog post.

Which RMM tool do you use in your IT business? Leave a comment below and let us know!

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Celebrating Five Amazing Women in Tech for International Women’s Day

If you’ve been following me for a while then you’ll know that I’m a big advocate for women in tech.

I believe that the IT industry needs to do as much as it can to encourage more women (and especially female school leavers) to consider a career in IT.

We also need to do more to support young women when they choose our industry.

For this year’s International Women’s Day I wanted to share five interviews from across my TubbTalk podcast archive where I chat to four amazing women who are making waves in a traditionally male-dominated sector.

I’d love to know what you think, and please share as much as possible, so we can all celebrate these amazing women in tech!

Effective MSP Marketing – Gemma Telford

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I’ve known Gemma for many years, so I was delighted to have her as one of my first women in tech guests when I launched the TubbTalk podcast. Gemma now runs She/Her – Human Marketing for Technology Businesses, having been at the helm of the IT Marketing Agency when she and I spoke on the podcast. Listen to our conversation around Effective MSP Marketing.

Follow @GemmaITMarketng on TwitterConnect with Gemma Telford on LinkedInRead Gemma’s article on The power of connection and community – and how to be happier!Being a Woman in a Male-Dominated Industry – Melissa Ellis

I’ve been proud to mentor Melissa Saar as she embarked on her career in IT, and at the time of recording this episode, Melissa was working at IT Glue.

Since then, Melissa has now married to become Melissa Ellis, and is rocking the MSP world as a Technical Implementation Manager at Datto!

In the episode Being a Woman Working in a Male-Dominated Industry, we talked about:

How Melissa got started in the industryThe challenges Melissa faced, and how she progressedMelissa’s experience working as a service desk managerThe advice Melissa would give her younger self

You can connect with Melissa Ellis on LinkedIn

How to do Awesome MSP Sales – Fiona Challis

Fiona is a well-know and extremely well respected woman in tech. Fiona is THE go-to person for sales advice for Managed Service Providers (MSPs).

Our episode on How to do Awesome MSP Sales was recorded at the CRN Conference in London at the end of 2019. Fiona runs the Next Gen Sales Academy, which helps MSPs accelerate their sales. We talked about:

How Fiona went from selling beauty products to ITWhy you should focus on serving, not sellingThe biggest sales challenges for MSPsGrowing your confidence with Neuro Linguistic Programming (NLP)

You can connect with Fiona Challis on LinkedIn, or follow @Gen_Sales on Twitter.

Advancing Women in IT – Tracy Pound

There are a lot of inspiring women in Tech, but few more experienced and inspiring than Tracy.

Tracy Pound is the owner of Birmingham-based MaximITy and sits on the Executive Council of CompTIA.

In our conversation on Advancing Women in IT, Tracy and I discuss:-

Her company MaximITy and her work with CompTIAWhy there aren’t more women in techHow to attract more women to the industryThe future of Managed Service Providers (MSPs)

You can connect with Tracy Pound on LinkedIn, or follow @TracyJPound or @maximity_uk on Twitter.

Cybersecurity for MSPs – Jaya Baloo

Given her position as Chief Information Security Officer (CISO) of one of the world’s leading Cybersecurity companies, Avast, Jaya is a shining example for Women in Tech of a powerful woman in the IT Industry.

In our conversation on How Do Criminals Think? CyberSecurity for MSPs, Java shared a wealth of knowledge.

We discussed:-

How MSPs can explain the importance of cybersecurity to their clientsKey metrics for MSPs to focus onTop cybersecurity threats for SMBsHow SMBs can stay compliant

You can connect with Jaya Baloo on LinkedIn, or follow @JayaBaloo on Twitter.

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