Laura Steward Atchison's Blog, page 8
October 3, 2020
Customer Service, Tootsie Rolls and World Domination – Mike Faith CEO headsets.com
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Email Address I'd like to receive the free email course. Access Now! /* Layout */ .ck_form.ck_naked { /* divider image */ background: transparent; line-height: 1.5em; overflow: hidden; color: #72d51e; font-size: 16px; border: none; -webkit-box-shadow: none; -moz-box-shadow: none; box-shadow: none; clear: both; margin: 20px 0px; text-align: center; } .ck_form.ck_naked p { padding: 0px; } .ck_form, .ck_form * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } .ck_form.ck_naked .ck_form_fields { width: 100%; float: left; padding: 5%; } /* Form fields */ .ck_errorArea { display: none; /* temporary */ } #ck_success_msg { padding: 10px 10px 0px; border: solid 1px #ddd; background: #eee; } .ck_form.ck_naked input[type="text"], .ck_form.ck_naked input[type="email"] { font-size: 18px; padding: 10px 8px; width: 34%; border: 1px solid #d6d6d6; /* stroke */ -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ background-color: #fff; /* layer fill content */ margin-bottom: 5px; height: auto; float: left; margin: 0px; margin-right: 1%; height: 42px; } .ck_form input[type="text"]:focus, .ck_form input[type="email"]:focus { outline: none; border-color: #aaa; } .ck_form.ck_naked .ck_subscribe_button { width: 100%; color: #fff; margin: 0px; padding: 9px 0px; font-size: 18px; background: #000f2d; -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ cursor: pointer; border: none; text-shadow: none; width: 30%; float: left; height: 42px; } .ck_converted_content { display: none; padding: 5%; background: #fff; } /* max width 500 */ .ck_form.ck_naked.width500 .ck_subscribe_button { width: 100%; float: none; margin-top: 5px; } .ck_form.ck_naked.width500 input[type="text"], .ck_form.ck_naked.width500 input[type="email"] { width: 49%; } .ck_form.ck_naked.width500 input[type="email"] { margin-right: 0px; width: 50%; } /* max width 400 */ .ck_form.ck_naked.width400 .ck_subscribe_button, .ck_form.ck_naked.width400 input[type="text"], .ck_form.ck_naked.width400 input[type="email"] { width: 100%; float: none; margin-top: 5px; } .ck_slide_up, .ck_modal, .ck_slide_up .ck_naked, .ck_modal .ck_naked { min-width: 400px; } .page .ck_form.ck_naked { margin: 50px auto; max-width: 700px; }Mike Faith, CEO of headsets.com shares how he built a business that has become renowned for its fanatical attention to customer service and how he pivoted it to become poised to take over the world of headset design and sales.
Headsets.com started out as a discounter of other companies office headsets and now 40% of their business is selling headsets they design and manufacture. They are known for their raving fans and their word of mouth advertising and also for their boxes having tootsie rolls tucked inside.
How did a small discounter become a $30+million dollar company? How did a culture of enhancing the customer experience become a model others try to emulate? How does the CEO live the model and support his employees in having exceptional lives beyond the workplace?
Take a listen as Mike Faith share answers to all those questions and more on this episode.
Mike Faith, CEO and Founder of headsets.com left school at 15, and after a number of varying jobs with varying success, he decided that his own business gave him the freedom, control, and self-direction he needed, and pursued entrepreneurial ventures. Headsets.com was his third venture, started in 1997. After 23 years, he claims he’s about half way through his mission of dominating the half a billion a year US headset market. He’s as passionate about the headset business today as he was when he started. When Mike isn’t figuring out the headset world, he spends a little bit of time cooking, improving his chess game and reading.
Or you can follow along with the audio while reading the transcription!
The post Customer Service, Tootsie Rolls and World Domination - Mike Faith CEO headsets.com first appeared on Laura Steward: Speaker, Strategist, Author and Radio Host.
September 27, 2020
Copywriting, Pretending to be a 50 year old man as a mixed-race woman, Writer’s Block Begone
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Email Address I'd like to receive the free email course. Access Now! /* Layout */ .ck_form.ck_naked { /* divider image */ background: transparent; line-height: 1.5em; overflow: hidden; color: #72d51e; font-size: 16px; border: none; -webkit-box-shadow: none; -moz-box-shadow: none; box-shadow: none; clear: both; margin: 20px 0px; text-align: center; } .ck_form.ck_naked p { padding: 0px; } .ck_form, .ck_form * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } .ck_form.ck_naked .ck_form_fields { width: 100%; float: left; padding: 5%; } /* Form fields */ .ck_errorArea { display: none; /* temporary */ } #ck_success_msg { padding: 10px 10px 0px; border: solid 1px #ddd; background: #eee; } .ck_form.ck_naked input[type="text"], .ck_form.ck_naked input[type="email"] { font-size: 18px; padding: 10px 8px; width: 34%; border: 1px solid #d6d6d6; /* stroke */ -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ background-color: #fff; /* layer fill content */ margin-bottom: 5px; height: auto; float: left; margin: 0px; margin-right: 1%; height: 42px; } .ck_form input[type="text"]:focus, .ck_form input[type="email"]:focus { outline: none; border-color: #aaa; } .ck_form.ck_naked .ck_subscribe_button { width: 100%; color: #fff; margin: 0px; padding: 9px 0px; font-size: 18px; background: #000f2d; -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ cursor: pointer; border: none; text-shadow: none; width: 30%; float: left; height: 42px; } .ck_converted_content { display: none; padding: 5%; background: #fff; } /* max width 500 */ .ck_form.ck_naked.width500 .ck_subscribe_button { width: 100%; float: none; margin-top: 5px; } .ck_form.ck_naked.width500 input[type="text"], .ck_form.ck_naked.width500 input[type="email"] { width: 49%; } .ck_form.ck_naked.width500 input[type="email"] { margin-right: 0px; width: 50%; } /* max width 400 */ .ck_form.ck_naked.width400 .ck_subscribe_button, .ck_form.ck_naked.width400 input[type="text"], .ck_form.ck_naked.width400 input[type="email"] { width: 100%; float: none; margin-top: 5px; } .ck_slide_up, .ck_modal, .ck_slide_up .ck_naked, .ck_modal .ck_naked { min-width: 400px; } .page .ck_form.ck_naked { margin: 50px auto; max-width: 700px; }Writing copy to sell things is a science. Writing that same copy in a voice that does not even match your age, race, nationality and more is an art. Making that same copy wildly successful is similar to the difference between me trying to play the piano and Mozart.
Carline Anglade-Cole is a copywriting Mozart. She is able to switch faces and voices with apparent ease while writing copy that converts to sales for her clients. Her copy doesn’t just convert once though. It keeps converting over and over and over again.
On this episode Carline discusses her new book, My Life as a 50+ Year Old White Male: How a Mixed-Race Woman Stumbled into Direct-Response Copywriting and Succeeded!
Carline answers questions on how she deals with a blank page, putting herself into the voice of the target client and how she deals with time interruptions and sets boundaries with her family to keep sacred her “money time.”
Carline Anglade-Cole is kick-butt international direct-response copywriter who specializes in the alternative health field. With over 30 years in the direct-response industry, she has launched products in the U.S., Germany and New Zealand. And she’s written boatloads of winning sales copy for numerous clients including Oprah, Peak Pure & Natural, Healthy Directions, Health Resources, True Health, AWAI, Sun Chlorella USA, Biocentric Health, Weiss Research, Frank Cawood & Associates, Soundview Publications, Nature City, Dr. Hittich and many more.
Carline is the author of the Amazon #1 Bestseller, “My Life as a 50+ Year-Old White Male: How a Mixed-Race Woman Stumbled Into Direct-Response Copywriting and Succeeded! She is also the recipient of the prestigious American Writers Artists Inc (AWAI) Copywriter of the Year award.
The post Copywriting, Pretending to be a 50 year old man as a mixed-race woman, Writer's Block Begone first appeared on Laura Steward: Speaker, Strategist, Author and Radio Host.
September 19, 2020
Do you have Other-Dependent Self Esteem? – Patricia Noll
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Email Address I'd like to receive the free email course. Access Now! /* Layout */ .ck_form.ck_naked { /* divider image */ background: transparent; line-height: 1.5em; overflow: hidden; color: #72d51e; font-size: 16px; border: none; -webkit-box-shadow: none; -moz-box-shadow: none; box-shadow: none; clear: both; margin: 20px 0px; text-align: center; } .ck_form.ck_naked p { padding: 0px; } .ck_form, .ck_form * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } .ck_form.ck_naked .ck_form_fields { width: 100%; float: left; padding: 5%; } /* Form fields */ .ck_errorArea { display: none; /* temporary */ } #ck_success_msg { padding: 10px 10px 0px; border: solid 1px #ddd; background: #eee; } .ck_form.ck_naked input[type="text"], .ck_form.ck_naked input[type="email"] { font-size: 18px; padding: 10px 8px; width: 34%; border: 1px solid #d6d6d6; /* stroke */ -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ background-color: #fff; /* layer fill content */ margin-bottom: 5px; height: auto; float: left; margin: 0px; margin-right: 1%; height: 42px; } .ck_form input[type="text"]:focus, .ck_form input[type="email"]:focus { outline: none; border-color: #aaa; } .ck_form.ck_naked .ck_subscribe_button { width: 100%; color: #fff; margin: 0px; padding: 9px 0px; font-size: 18px; background: #000f2d; -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ cursor: pointer; border: none; text-shadow: none; width: 30%; float: left; height: 42px; } .ck_converted_content { display: none; padding: 5%; background: #fff; } /* max width 500 */ .ck_form.ck_naked.width500 .ck_subscribe_button { width: 100%; float: none; margin-top: 5px; } .ck_form.ck_naked.width500 input[type="text"], .ck_form.ck_naked.width500 input[type="email"] { width: 49%; } .ck_form.ck_naked.width500 input[type="email"] { margin-right: 0px; width: 50%; } /* max width 400 */ .ck_form.ck_naked.width400 .ck_subscribe_button, .ck_form.ck_naked.width400 input[type="text"], .ck_form.ck_naked.width400 input[type="email"] { width: 100%; float: none; margin-top: 5px; } .ck_slide_up, .ck_modal, .ck_slide_up .ck_naked, .ck_modal .ck_naked { min-width: 400px; } .page .ck_form.ck_naked { margin: 50px auto; max-width: 700px; }I recently had a client say he wasn’t sure what happiness is for him and that it was something that could never be achieved. That it was a moving target.
That got me thinking since I’ve felt happy most of my life with bouts of sadness woven in when loved ones passed or something else happened. But even then, I had a core of happiness. So what is happiness and does it matter where it comes from?
Patricia Noll wrote a powerful book, Good With Me, A Simple Approach to Real Happiness from the Inside Out and I asked her back on the show to answer my clients question about whether happiness is real or an abstract concept that cannot be lastingly achieved.
During this episode you will learn about “other-dependent self esteem”, the “Feel-Good-Now Syndrome” and how you can begin to spark happiness from the inside out and develop and create your own “self-dependent” self esteem.
Patricia Noll is the Founder and Executive Director of Focus One, Inc., an Outpatient Substance Abuse Treatment Program, which has been licensed by the State of Florida since September, 1989. For over 25 years as a lecturer and group facilitator, Patricia has conducted over 5000 group lectures on how to feel good and overcome addictive behaviors.
She has a Master of Arts in Mental Health Counseling and a degree in Traditional Chinese Medicine. Along with the Good With Me Book and related community, she is the author of the Focus One Treatment Manual and Workbook which has been endorsed by internationally renowned authors and lecturers Deepak Chopra, Larry Dossey, Jack Kornfield, and Jacquelyn Small among others.
Here’s what Deepak Chopra has to say about Patricia’s program: “Focus One offers practical and sensibleguidelines for those who seek freedom from all types of addictions.”
As a televised industry self-esteem expert, Patricia Noll specializes in empowering people to experience long-lasting real happiness from the inside out by teaching them how to feel good about themselves just because and to stop defining their value by what they have done or not done and what they have or don’t have. Her mission and passion is to make a contribution to society by making a difference in the way people see themselves; especially those who have given up on life.
The post Do you have Other-Dependent Self Esteem? - Patricia Noll first appeared on Laura Steward: Speaker, Strategist, Author and Radio Host.
September 16, 2020
How to Confidently Handle Crazy Hard Things In Life – Colonel Deb Lewis, (Ret.)
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What if you could learn how to change your response to stress? Learn how to have stress not sideline you or your family and business?
Colonel Deb Lewis, (Ret.) has lived a life filled with stressful choices that she chose. Think 1st female graduating class at West Point, commanded in Iraq and responsible for a $2 billion project while there, in the Pentagon on 9/11 working on anti-terrorism projects, taking care of aging parents and many more. Throughout it all she has managed to find her center. A way of “armoring up” herself with different practices that enable her to coast through challenges that bring many to their knees.
Take a listen as Deb shares five things you can do today to shift your response to stress and clarify your priorities. She also has a free offer for two classes she offers, no strings attached. 100% free.
What if you could use stress to your advantage? Colonel Deb’s unique approach guides you to handle even bigger challenges, while building stronger relationships and teams.
Deb Lewis is a West Point graduate from its first class with women. A retired Army Colonel and Harvard MBA, Deb commanded three US Army Corps of Engineer Districts, including a $2.1B reconstruction program in combat. She survived the attack on the Pentagon on 9/11, while serving on the Joint Staff anti-terrorism team. Colonel Deb led while under fire, and her experiences help others become better leaders. Her proven strategies, insights, and tools will arm you with exactly what you need in good times and times of crisis.
After a 34-year military career, Colonel Deb and husband Doug Adams embarked on the Duty, Honor, America Tour in 2010. She drove their RV 26K miles as Doug bicycled 18,067 miles through all 50 states in one year in support of our military, veterans, and families. Today, they work with many non-profits, businesses, and leaders to lift up communities.
Deb’s goal in her own words: “I’ve led thousands in the military to perform at their best under considerable stress and hardship. I want to empower 1 million women and their families to do the same.”
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The post How to Confidently Handle Crazy Hard Things In Life - Colonel Deb Lewis, (Ret.) first appeared on Laura Steward: Speaker, Strategist, Author and Radio Host.
September 2, 2020
Brad Parks – Interference, Quantum Physics and His Purpose as a Writer
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Email Address I'd like to receive the free email course. Access Now! /* Layout */ .ck_form.ck_naked { /* divider image */ background: transparent; line-height: 1.5em; overflow: hidden; color: #72d51e; font-size: 16px; border: none; -webkit-box-shadow: none; -moz-box-shadow: none; box-shadow: none; clear: both; margin: 20px 0px; text-align: center; } .ck_form.ck_naked p { padding: 0px; } .ck_form, .ck_form * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } .ck_form.ck_naked .ck_form_fields { width: 100%; float: left; padding: 5%; } /* Form fields */ .ck_errorArea { display: none; /* temporary */ } #ck_success_msg { padding: 10px 10px 0px; border: solid 1px #ddd; background: #eee; } .ck_form.ck_naked input[type="text"], .ck_form.ck_naked input[type="email"] { font-size: 18px; padding: 10px 8px; width: 34%; border: 1px solid #d6d6d6; /* stroke */ -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ background-color: #fff; /* layer fill content */ margin-bottom: 5px; height: auto; float: left; margin: 0px; margin-right: 1%; height: 42px; } .ck_form input[type="text"]:focus, .ck_form input[type="email"]:focus { outline: none; border-color: #aaa; } .ck_form.ck_naked .ck_subscribe_button { width: 100%; color: #fff; margin: 0px; padding: 9px 0px; font-size: 18px; background: #000f2d; -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ cursor: pointer; border: none; text-shadow: none; width: 30%; float: left; height: 42px; } .ck_converted_content { display: none; padding: 5%; background: #fff; } /* max width 500 */ .ck_form.ck_naked.width500 .ck_subscribe_button { width: 100%; float: none; margin-top: 5px; } .ck_form.ck_naked.width500 input[type="text"], .ck_form.ck_naked.width500 input[type="email"] { width: 49%; } .ck_form.ck_naked.width500 input[type="email"] { margin-right: 0px; width: 50%; } /* max width 400 */ .ck_form.ck_naked.width400 .ck_subscribe_button, .ck_form.ck_naked.width400 input[type="text"], .ck_form.ck_naked.width400 input[type="email"] { width: 100%; float: none; margin-top: 5px; } .ck_slide_up, .ck_modal, .ck_slide_up .ck_naked, .ck_modal .ck_naked { min-width: 400px; } .page .ck_form.ck_naked { margin: 50px auto; max-width: 700px; }On the launch day for his new book, Interference, Brad Parks shares his love of physics and writing and how he weaves facts so his fiction reads more like reality. We had a laugh filled conversation filled with non-spoiler moments if you have not read his book yet.
I don’t often interview fiction writers but I always say yes when Brad is launching a new book. This one is especially intriguing to me as a science geek. Brad’s multi-layered plot lines, and characters that have depth to them, always keeps me rooted in place until I finish the book.
On this interview Brad and I talk about how his life and neighbors inspire his plots, what it takes to keep his characters true to themselves and why you will never see a curse word in any of his novels. I especially enjoyed the conversation about one curse word he cannot find a replacement for in writing but still does not use.
His words at the end of the interview on his purpose in life are words I think I shall always carry with me.
International bestselling author Brad Parks is the only writer to have won the Shamus, Nero, and Lefty Awards, three of American crime fiction’s most prestigious prizes. His novels have been translated into 15 languages and have won critical acclaim across the globe, including stars from every major pre-publication review outlet.
A graduate of Dartmouth College, Parks is a former journalist with The Washington Post and The (Newark, N.J.) Star-Ledger. He is now a full-time novelist living in Virginia with his wife and two school-aged children.
Read along while you listen or just read the transcript!
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The post Brad Parks - Interference, Quantum Physics and His Purpose as a Writer first appeared on Laura Steward: Speaker, Strategist, Author and Radio Host.
August 25, 2020
Awesome, Staying Semi-Sane and Loving Life
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Email Address I'd like to receive the free email course. Access Now! /* Layout */ .ck_form.ck_naked { /* divider image */ background: transparent; line-height: 1.5em; overflow: hidden; color: #72d51e; font-size: 16px; border: none; -webkit-box-shadow: none; -moz-box-shadow: none; box-shadow: none; clear: both; margin: 20px 0px; text-align: center; } .ck_form.ck_naked p { padding: 0px; } .ck_form, .ck_form * { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } .ck_form.ck_naked .ck_form_fields { width: 100%; float: left; padding: 5%; } /* Form fields */ .ck_errorArea { display: none; /* temporary */ } #ck_success_msg { padding: 10px 10px 0px; border: solid 1px #ddd; background: #eee; } .ck_form.ck_naked input[type="text"], .ck_form.ck_naked input[type="email"] { font-size: 18px; padding: 10px 8px; width: 34%; border: 1px solid #d6d6d6; /* stroke */ -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ background-color: #fff; /* layer fill content */ margin-bottom: 5px; height: auto; float: left; margin: 0px; margin-right: 1%; height: 42px; } .ck_form input[type="text"]:focus, .ck_form input[type="email"]:focus { outline: none; border-color: #aaa; } .ck_form.ck_naked .ck_subscribe_button { width: 100%; color: #fff; margin: 0px; padding: 9px 0px; font-size: 18px; background: #000f2d; -moz-border-radius: 0px; -webkit-border-radius: 0px; border-radius: 0px; /* border radius */ cursor: pointer; border: none; text-shadow: none; width: 30%; float: left; height: 42px; } .ck_converted_content { display: none; padding: 5%; background: #fff; } /* max width 500 */ .ck_form.ck_naked.width500 .ck_subscribe_button { width: 100%; float: none; margin-top: 5px; } .ck_form.ck_naked.width500 input[type="text"], .ck_form.ck_naked.width500 input[type="email"] { width: 49%; } .ck_form.ck_naked.width500 input[type="email"] { margin-right: 0px; width: 50%; } /* max width 400 */ .ck_form.ck_naked.width400 .ck_subscribe_button, .ck_form.ck_naked.width400 input[type="text"], .ck_form.ck_naked.width400 input[type="email"] { width: 100%; float: none; margin-top: 5px; } .ck_slide_up, .ck_modal, .ck_slide_up .ck_naked, .ck_modal .ck_naked { min-width: 400px; } .page .ck_form.ck_naked { margin: 50px auto; max-width: 700px; }Karen Stultz believes in having an awesome life and is helping others find theirs. After having to make a serious of decisions that left her letting go of work, her home as she knew it, her husband in a way and even who her parents were to her, Karen faced a choice. Could she still have an awesome life even when it seemed as if that would never be possible again?
Take a listen as Karen shares the questions she asked that helped her make the choices she made, how she stays “semi-sane” and loving life all while helping others discover their AWESOME life.
I think one of my favorite parts in the interview was when she began to discuss music notes and how one note does not a song make. Tell us what stood out for you and how you are leading an awesome life!
Karen Stultz is a 6 figure money mindset mentor, online business strategist for solo heart centered entrepreneurs who want to transition from a J.O.B. to having a lifestyle business that allows them to have more energy, joy, prosperity and freedom to enjoy what they do.
She has been in the coaching and healing industry for over 20 years, and supports clients around the world to live fully, without regret or fear…and never spend more money than necessary to be successful, always living her mantra of “FUN is # 1”
The post Awesome, Staying Semi-Sane and Loving Life first appeared on Laura Steward: Speaker, Strategist, Author and Radio Host.
August 20, 2020
Personal Vision Leads to Resiliency, Grit and Agility – Pattie Grimm
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I wasn’t expecting her to say that understanding, and then living, your personal vision is the key.
Take a listen as Pattie provides the questions to ask to find your personal vision and how you can put that vision into action. Pattie shares how quiet women never change history and how her journey as a women in tech and business around the world came as a direct result of her personal vision to make a difference.
With over 25 years of experience, Pattie Grimm is an empowerment expert for organizations, leaders, and women. Her presentations/interviews are empowering, educational, and engaging.
Pattie was a senior leader for several Global Fortune 100 companies. She owns a company focused on empowering women to be the best they can be. She is an author/speaker/ podcast guest/trainer/coach/ women’s advocate.
Pattie was recognized by Executive Women’s Association, Who’s Who in Women’s Leadership. Women of Influence and the State of California. She is the author of Quiet Women Never Changed History – Be Strong, Stand Up and Stand Out – “Let’s Go Kick Some Glass.”
August 14, 2020
Martial Arts, The Savvy Life and Questions About Finance – Melissa Tosetti
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Melissa Tosetti, founder of The Savvy Life, helps her clients live the life of their dreams. She does that by helping them figure out what matters to them rather than continuing to let their current lifestyles control how their future will unfold.
On this episode, Melissa shares questions and insights she teaches her clients to help them grow and we also discuss how their other business, a family-owned martial arts studio has pivoted and thrived during the pandemic and how yours can to if you are willing to look deeply at your business. We also discuss how to determine what the key financial questions are you need to ask for your business, your life and your future.
I have never laughed as much on an interview and certainly not during such a fear based topic for many- money. That was a lesson I also learned while talking to Melissa: money conversations DO NOT have to be tense.
Melissa Tosetti, a Spending Plan Expert, is the founder of The Savvy Life and author of the international bestseller Living The Savvy Life.
She helps clients define the life they want to live and create a plan to fund it. It’s all about purposeful spending. She’s worked with over 650 clients to create spending plans and then teaches those clients how to put their plans into play.
Melissa has traveled across the U.S. giving over 200 presentations on topics related to cash flow planning and purposeful spending and has given over 275 webinars on the same topics.
August 9, 2020
How to stop drama, grow your business and increase productivity – Marlene Chism
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What if your business could function smoother? What if productivity increased because communication flowed seamlessly at all levels of your business? What if instead of trying to be perfect you learned to be real and honest and admitted when you needed help or didn’t know something?
On this episode Marlene Chism shares new questions for you to ask to reduce or eliminate drama from your business and personal relationships. She also shares how you can improve performance, reduce anger and grow your business as a result.
Marlene Chism is the leading authority on stopping workplace drama. She works with C-Suite leaders to build drama-free cultures that drive growth and reduce costly mistakes. Marlene is known for helping managers address “the elephant in the room” and initiate conversations that gets results. Her expertise includes leadership development, conflict management, strategic communication
Marlene is a recognized expert on the Linked In / Lynda global learning platform, producing educational videos on Anger Management, and Having Difficult Conversations.
She is the author of three commercially published books: Stop Workplace Drama (Wiley 2011), No-Drama Leadership (Bibliomotion 2015), and Stop Drama in Your Healthcare Practice (Greenbranch 2018).
As a seasoned professional speaker, Marlene’s transformational message of personal responsibility, and alignment is making its way around the globe at leadership academy’s corporate retreats, association conferences, and customized webinars.
Marlene has a degree in communications from Drury University, and a master’s degree in HR Development at Webster University. She is an advanced practitioner in Narrative coaching.
To learn more about Marlene, visit www.marlenechism.com
July 28, 2020
Leadership, Resiliency and Being Human First
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No longer a sprint that we can just do a patch fix for, the new normal everyone has been talking is now the normal. Whether we get a vaccine or not, whether Covid disappears as some say, don’t expect work to go back to exactly as it used to be. Those that are taking a breath and planning, observing and shifting what it means to work are the ones that will be here next year.
Scott Carbonara is known as The Leadership Therapist for a reason. With a background in crisis management and running large corporations to reduce employee attrition, he knows what happens to an organization in flux. And he knows how to help them thrive.
On this episode we talk about what leaders need to watch for in themselves and their employees to help them excel, grow and stay connected when their work family has changed. We also talk about what staff and solopreneurs need to watch for to prevent or minimize the metal creep of working from home. It is easy to work 24/7/365 when fear creeps in or you ask yourself, “what does my boss think of me? They are tracking my activity time so shouldn’t I respond to everything?
With no water cooler or corridor interactions subtle signs of overwhelm can take longer to spot from both sides of the desk.
What can you do? Take a listen as Scott shares resiliency and leadership tips to help us humans be more us while at work.
Scott Carbonara is a keynote speaker, author, and consultant who is passionate about engaging a company’s greatest asset: its people. Known as “The Leadership Therapist” for his diverse background–from serving as an award-winning crisis counselor, to executive chief-of-staff of a multi-billion-dollar company.
Scott has spoken for such esteemed groups as AT&T Global, Wal-Mart, multiple healthcare systems, and the federal government. He is the author of several leadership books including A Manager’s Guide to Employee Engagement (McGraw Hill). Scott breathes life into topics including employee engagement, culture, change management, communication, and customer service. www.LeadtoEngage.com.
