Marina Gorbis's Blog, page 3

How Behavioral Science Can Improve the Return on AI Investments

Too many leaders overlook how people actually work with these tools.

The Hidden Driver of Workforce Polarization

While political ideology is often blamed for workplace divides, employees’ moral philosophy is a better predictor of faultlines.

How to Scale What’s Working at Your Company

Stanford’s Bob Sutton describes leadership habits that spread excellence versus those that keep early wins from catching on.

How Generative AI Is Reshaping Venture Capital

What entrepreneurs need to know about what’s changing—and what’s staying the same.

Our Favorite Management Tips on Leading When You’re Overwhelmed

A curated list from one of HBR’s most popular newsletters.

Making Sense of Research on How People Use AI

A guide to becoming a more critical reader of the latest studies.

Why Business Leaders Need Political Diplomacy Skills Now

A conversation with ESSEC Business School’s Srividya Jandhyala on how to navigate the shifting geopolitical landscape.

Customers Expect Empathy. Here’s How to Deliver It.

When people feel they’re treated empathically by a brand, they’re more likely to remain loyal and recommend it to others.

The AI Tools That Are Transforming Market Research

Eight ways to experiment with “synthetic personas” and “digital twins.”

Improving Substitutions in Online Ordering

New research found that three levers—availability, personalization, and efficiency—can turn a costly nuisance into a growth opportunity.