Instead of having people talking about IT service management, we just want them talking about service management, the implication being that it’s an enterprise discipline.”
“belonging is our goal. It is that nine-letter word that you should write out in large letters and stick on your office wall. It is that word that should be at the forefront of your inspiration”
― The Art of Community: Building the New Age of Participation
― The Art of Community: Building the New Age of Participation
“Develop into a lifelong self-learner through voracious reading; cultivate curiosity and strive to become a little wiser every day. More important than the will to win is the will to prepare. Develop fluency in mental models from the major academic disciplines. If you want to get smart, the question you have to keep asking is “Why, why, why?” Intellectual humility Acknowledging what you don’t know is the dawning of wisdom. Stay within a well-defined circle of competence. Identify and reconcile disconfirming evidence. Resist the craving for false precision, false certainties, etc. Above all, never fool yourself, and remember that you are the easiest person to fool. Analytic rigor Use of the scientific method and effective checklists minimizes errors and omissions. Determine value apart from price, progress apart from activity, wealth apart from size. It is better to remember the obvious than to grasp the esoteric. Be a business analyst, not a market, macroeconomic, or security analyst. Consider the totality of risk and effect; look always at potential second-order and higher-level impacts. Think forward and backward: Invert, always invert.”
― Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger
― Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger
“Allocation Proper allocation of capital is an investor’s number one job. Remember that the highest and best use is always measured by the next best use (opportunity cost). Good ideas are rare—when the odds are greatly in your favor, bet (allocate) heavily. Don’t fall in love with an investment—be situation-dependent and opportunity-driven. Patience Resist the natural human bias to act. “Compound interest is the eighth wonder of the world” (Einstein); never interrupt it unnecessarily. Avoid unnecessary transactional taxes and frictional costs; never take action for its own sake. Be alert for the arrival of luck. Enjoy the process along with the proceeds, because the process is where you live. Decisiveness When proper circumstances present themselves, act with decisiveness and conviction. Be fearful when others are greedy and greedy when others are fearful. Opportunity doesn’t come often, so seize it when it does. Opportunity meeting the prepared mind—that’s the game.”
― Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger
― Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger
“To produce dynamic and flexible thinkers, we needed to start by building a robust mental framework that would be comprised of general concepts and reinforced with lessons learned through experience. We then gradually added more detailed information, but only as it supported the overall framework.”
― The Art of Clear Thinking: A Stealth Fighter Pilot's Timeless Rules for Making Tough Decisions
― The Art of Clear Thinking: A Stealth Fighter Pilot's Timeless Rules for Making Tough Decisions
“We’re partial to putting out large amounts of money where we won’t have to make another decision. If you buy something because it’s undervalued, then you have to think about selling it when it approaches your calculation of its intrinsic value. That’s hard. But if you can buy a few great companies, then you can sit on your ass. That’s a good thing.”
― Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger
― Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charles T. Munger
Anett’s 2025 Year in Books
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