Dmytro Spesyvyi

“Hearing is passive. Listening is active. The best listeners focus their attention and recruit other senses to the effort. Their brains work hard to process all that incoming information and find meaning, which opens the door to creativity, empathy, insight, and knowledge. Understanding is the goal of listening, and it takes effort.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“If you start listening to everyone as you would scan headlines on a celebrity gossip website, you won't discover the poetry and wisdom that is within people.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“To listen well is to figure out what’s on someone’s mind and demonstrate that you care enough to want to know.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters

“Anyone who has shared something personal and received a thoughtless or uncomprehending response knows how it makes your soul want to crawl back in its hiding place. Whether someone is confessing a misdeed, proposing an idea, sharing a dream, revealing an anxiety, or recalling a significant event—that person is giving up a piece of him or herself. And if you don’t handle it with care, the person will start to edit future conversations with you, knowing, “I can’t be real with this person.”
― Kate Murphy, You're Not Listening: What You're Missing and Why It Matters