Sofia

“They are one of the most unpleasant races in the galaxy - not actually evil, but bad tempered, bureaucratic, officious and callous. They wouldn't even lift a finger to save their own grandmothers from the Ravenous Bugblatter Beast of Traal without an order, signed in triplicate, sent in, sent back, queried, lost, found, subjected to public enquiry, lost again, and finally buried in soft peat for three months and recycled as firelighters. If you want to get a lift from a Vogon, forget it. They are vile and ill tempered. If you want to get a drink from a Vogon, stick your finger down his throat. If you want to annoy a vogon, feed his grandmother to the Ravenous Bugblatter Beast of Traal.”
― Douglas Adams