Simme

Add friend
Sign in to Goodreads to learn more about Simme.

https://www.twitter.com/0x12b

Chaos Engineering...
Rate this book
Clear rating

progress: 
 
  (page 100 of 308)
Jun 30, 2020 12:43AM

 
Loading...
Mary Thengvall
“How they’re using it is obviously what’s most useful, helpful, and beneficial to them. Instead of struggling to make it be exactly what you want, why not work with them? Learn why that particular process or workflow is most helpful to them.”
Mary Thengvall, The Business Value of Developer Relations: How and Why Technical Communities Are Key To Your Success

“Great documentation makes new hires productive in days instead of weeks, prevents thousands of calls to customer support, is the difference between crippling downtime and rock solid stability, and inspires true, fervent love of development platforms.”
Andrew Etter, Modern Technical Writing: An Introduction to Software Documentation

Mary Thengvall
“If you’ve got products that are proprietary as well as open source, it’s important for you (and your stakeholders) to remember that your open source customers who typically aren’t paying for your product are just as valuable as your paying customers . Their feedback, contributions, and support are integral to your success. Because of this, you need to protect the open source offerings that your company has. Don’t make the open source products subpar to your paid products. Offer support to them just like you would to your paying customers. And treat your open source community just like you would your paying customers—with respect and appreciation.”
Mary Thengvall, The Business Value of Developer Relations: How and Why Technical Communities Are Key To Your Success

“Consider the following statements from two hypothetical technical writers: "In my professional opinion, the content is clear, concise, correct, and complete. The language is professional, conforms to our style guide, and projects a strong brand. Some of the tables were too wide for print, so we now enforce a two-column limit on all tables. Overall, I'm happy with the quality of the documentation." "The application logs show that the product only has 1,300 users, yet the documentation received 2,400 page views last month. In that same timespan, readers reported six inaccuracies, all of which I resolved within 72 hours. The five most popular search terms return the pages I would expect, and the design team recently helped me optimize the header margins for readability. Overall, I'm happy with the quality of the documentation." I sincerely hope that you find the second argument more compelling. In any field, opinions become more credible when you attach quantitative metrics to them. Documentation is no different.”
Andrew Etter, Modern Technical Writing: An Introduction to Software Documentation

year in books
Markus ...
37 books | 13 friends

Samuel
515 books | 29 friends

Alyss N...
366 books | 80 friends

Daniel
61 books | 11 friends

Mostafa...
57 books | 12 friends

Matt
272 books | 439 friends

Nicola ...
39 books | 94 friends

Nicole
436 books | 21 friends

More friends…



Polls voted on by Simme

Lists liked by Simme