Sign in with Facebook
78,962 books
—
294,204 voters
Jaquelyn Burton
https://www.goodreads.com/jepburton
Companies at level 1F of CX Maturity are sure they are doing it right, and they treat change as if it will destroy them and all of their success.
“In an ExO world, purpose trumps strategy and execution overrides planning.”
― Exponential Organizations: Why new organizations are ten times better, faster, and cheaper than yours
― Exponential Organizations: Why new organizations are ten times better, faster, and cheaper than yours
“I don’t actually know what I know until I work to write it down. The process of writing reveals contradictions, weak arguments, and places where more data is needed to back up an opinion. And it helps sort out the important from the less important”
― The Crux: How Leaders Become Strategists
― The Crux: How Leaders Become Strategists
“Winning means providing a better consumer and customer value equation than your competitors do, and providing it on a sustainable basis.”
― Playing to win: How strategy really works
― Playing to win: How strategy really works
“As long as there is no algorithm that will tell us how to bring divergent possibilities into a convergent reality or analytical detail into a synthetic whole, this talent will guarantee that accomplished design thinkers have a place in the world.”
― Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation – From the IDEO CEO: Creative Strategies for Business Leaders at Every Level
― Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation – From the IDEO CEO: Creative Strategies for Business Leaders at Every Level
“The most important problems to solve were those that weren’t being expressed. The most important questions to ask were those that people never thought to ask themselves.”
― User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
― User Friendly: How the Hidden Rules of Design are Changing the Way We Live, Work & Play
Progress by process
— 1 member
— last activity Sep 08, 2022 11:25PM
Reading Books and discussing the chapters implications and how it could be used to We want to implement processes or small changes that could have a g ...more
Jaquelyn’s 2025 Year in Books
Take a look at Jaquelyn’s Year in Books, including some fun facts about their reading.
977 books
|
184 friends
2,900 books
|
109 friends
556 books
|
10 friends
840 books
|
10 friends
244 books
|
59 friends
464 books
|
15 friends
537 books
|
19 friends
477 books
|
642 friends
More friends…
Favorite Genres
Polls voted on by Jaquelyn
Lists liked by Jaquelyn