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Ruha Benjamin
“Racism is, let us not forget, a means to reconcile contradictions. Only a society that extolled “liberty for all” while holding millions of people in bondage requires such a powerful ideology in order to build a nation amid such a startling contradiction.”
Ruha Benjamin, Race After Technology: Abolitionist Tools for the New Jim Code

“Being polite means following a conversation, not co-opting it and dragging it in other directions. It means knowing who you’re talking with, and knowing what they know. It’s rude to talk over people, to misunderstand who they are. Those maxims happen to neatly map to the same design principles laid out by Don Norman, and the ones that guided Brian Lathrop in the creation of Audi’s self-driving A7.”
Robert Fabricant, User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

“Whether we’re communicating with a human or a machine, the goal is to create a shared understanding of the world. That’s the point behind both the rules governing polite conversation and how a user-friendly machine should work.”
Cliff Kuang, User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

“Simple as it sounds, that bit of information means the difference between feeling like you’re taking a ride, and feeling like you’ve been taken hostage.”
Cliff Kuang, User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

Chanel Miller
“What we needed to raise in others was this instinct. The ability to recognize, in an instant, right from wrong. The clarity of mind to face it rather than ignore it. I learned that before they had chased Brock, they had checked on me. Masculinity is often defined by physicality, but that initial kneeling is as powerful as the leg sweep, the tackling. Masculinity is found in the vulnerability, the crying.”
Chanel Miller, Know My Name

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