User Experience Quotes

Quotes tagged as "user-experience" Showing 1-30 of 39
“Whether we’re communicating with a human or a machine, the goal is to create a shared understanding of the world. That’s the point behind both the rules governing polite conversation and how a user-friendly machine should work.”
Cliff Kuang, User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

“If you think user research is expensive, you should look at the cost of building the wrong thing.”
Mario Maruffi

“Immature product teams make the same mistake: They want users to understand their products but refuse to understand their users.”
Mario Maruffi

“Look deep into your user problem, and you will design better.”
Mario Maruffi

“Good design makes people feel good.”
Mario Maruffi

“Usability plays a much wider role in our lives than most people realize. It’s not
just about using a website, a piece of software, or the latest technology. Usability is
about setting up a tent, relighting a furnace to heat a home, trying to figure out a
tax form, or driving an unfamiliar rental car. Usability impacts everyone, every day.
It cuts across cultures, age, gender, and economic class.”
Thomas Tullis, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics

Jonathan Ive
“We believe that technology is at its very best; at its most empowering when it disappears”
Jonathan Ive

Antoine de Saint-Exupéry
“UI: Perfection is achieved where there is nothing left to take away”
Antoine de Saint-Exupéry

“Clarity refers to the focus on one particular message or goal at a time, rather than accomplish too much at once”
Michael Hoffman

“Simple as it sounds, that bit of information means the difference between feeling like you’re taking a ride, and feeling like you’ve been taken hostage.”
Cliff Kuang, User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

“Being polite means following a conversation, not co-opting it and dragging it in other directions. It means knowing who you’re talking with, and knowing what they know. It’s rude to talk over people, to misunderstand who they are. Those maxims happen to neatly map to the same design principles laid out by Don Norman, and the ones that guided Brian Lathrop in the creation of Audi’s self-driving A7.”
Robert Fabricant, User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

“If anyone wants to learn how to become a better UX designer and overall human, they should work in retail or the service industry. Front-of-house and back-of-house translate to front-end and back-end design. Not only do you learn how to manage customer expectations, but you learn how to encourage the team around you for overall, a better customer experience.”
Dimitri Alexander

“A good designer should constantly be looking for opportunities to learn from others’ mistakes. Instead of blaming the protagonists, we should try to put ourselves in their shoes and honestly answer these questions: What would lead me to design the same interface they did? What decisions led to this product being approved and shipped? How can I avoid finding myself in a similar position in the future?”
Jonathan Shariat, Tragic Design: The True Impact of Bad Design and How to Fix It

“When designing for digital mediums, it’s easy to become detached from how design decisions affect the end user. The word “user” itself can be a vehicle for that detachment. When the “user” doesn’t have a face and a name, it becomes a formless concept, blending in with other quantitative metrics and taking on any assumed needs to justify business decisions. It quickly becomes a number on a crowded dashboard, and its reaction to the product is just another metric to consider in an effort to increase revenue.”
Jonathan Shariat, Tragic Design: The True Impact of Bad Design and How to Fix It

“Unvalidated design assumptions are risky design solutions.”
Mario Maruffi

“Design is about creating shareable solutions to shared problems.”
Mario Maruffi

“When you design a product or service 

You can guess or you can user research”
Mario Maruffi

“In the user problem
lies design opportunity”
Mario Maruffi

“When you design a product or service
You must understand
The whole customer journey
Not just one small part”
Mario Maruffi

“Users will never forget how your product or service made them feel.”
Mario Maruffi

“When personal assumptions
Become unvalidated design decisions
Business and user experience are in decay”
Mario Maruffi

“If you think user research is expensive, you should look at the cost of building the wrong thing.”
Mario Maruffi, Inspired by Ralf Speth

“Writing is like designing. Use the users' language.”
Mario Maruffi

“No user testing is the agile way of wasting your development budget.”
Mario Maruffi

“No usability testing is the agile way of wasting your development budget.”
Mario Maruffi

“Look deep into your users' problems, and you will design better.”
Mario Maruffi

“A bad UI is like an elephant in a room of blind people.”
Vineet Raj Kapoor

“Art is self-centered
Design is user-centered”
Mario Maruffi

“Testing your design assumptions is a good business habit.”
Mario Maruffi

“Validating your design assumptions is a good business habit.”
Mario Maruffi

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