Technical Help Needed? Ask Here

[Fly]

yup, I was nowhere near the 10000 character limit lol
the "image error" shows where I've set a placeholder to add in an image link later - I generally clean them up when the challenge is done (and I had cleaned them up for March, but it reverted to the old post) - anyway, the things that used to show up when I'd "edit" are now gone. I lost an entire month of post edits... but only on certain posts. Very frustrating.

Anyway, thanks for checking! At least I know now that everyone was seeing my messed up posts and not just me LOL

[Robin (Saturndoo)]

Kathy KS wrote: "Here's another I've noticed:

When looking at a series list I'm finding volumes that I read previously marked as if I never read them. The basic page might show "Read", but the series list doesn't ..."

Yes, I've noticed this as well with some of my series. And Lauren is right...if I shelve any edition other than the default edition, the book will more often than not, get marked as unread on the series list.

[Robin (Saturndoo)]

Robin P wrote: "I reported the issue with threads getting error messages and later today I got this response

Thanks for taking the time to write in about this and sending us your feedback. We understand how impor..."

Thank you Robin P for letting us know!! Now how fast are they going to get the issues resolved lol

[Robin P]

Robin (Saturndoo) wrote: "Robin P wrote: "I reported the issue with threads getting error messages and later today I got this response

Thanks for taking the time to write in about this and sending us your feedback. We unde..."

It did get fixed later that day.

[Robin (Saturndoo)]

Robin P wrote: "Robin (Saturndoo) wrote: "Robin P wrote: "I reported the issue with threads getting error messages and later today I got this response

Thanks for taking the time to write in about this and sending..."

WooHoo!!! That's great to know! Thanks!!!

[KmarieD, Moderator]

I just clicked on a notification of a comment on my task thread for the Summer challenge, but it didn't have any comments other than my own reserved ones. I refreshed the screen and it still remains the same. Is something weird going on with GR, or did the person just realize they didn't need the comment and deleted it?

[JennRenee, Moderator]

KmarieD wrote: "I just clicked on a notification of a comment on my task thread for the Summer challenge, but it didn't have any comments other than my own reserved ones. I refreshed the screen and it still remain..."

I see only your two comments on your task thread. maybe someone deleted their comment or a there is a goodreads issue

[Hannah]

Could someone check this book for me on AR Bookfinder? The websites still give error messages for me on multiple browsers.. alas.
Maybe the mods could set up a sticky thread (or regular thread) in the General Help folder for these requests? I don't want to clog up this one every time I ask for help...

Book: Jonesy, Vol. 1

[JennRenee, Moderator]

Hannah wrote: "Could someone check this book for me on AR Bookfinder? The websites still give error messages for me on multiple browsers.. alas.
Maybe the mods could set up a sticky thread (or regular thread) in ..."

This one isn't showing in AR Bookfinder.

[Hannah]

JennRenee wrote: "Hannah wrote: "Could someone check this book for me on AR Bookfinder? The websites still give error messages for me on multiple browsers.. alas.
Maybe the mods could set up a sticky thread (or regu..."

Oh... thank you for trying!
I've re-read the rules... Am I right that a book with a "Middle Grade" MPG that doesn't show in AR Bookfinder doesn't work for any SRC task? Or is there a way to get it approved?

[JennRenee, Moderator]

Hannah wrote: "JennRenee wrote: "Hannah wrote: "Could someone check this book for me on AR Bookfinder? The websites still give error messages for me on multiple browsers.. alas.
Maybe the mods could set up a stic..."

it will work for 5.10 :)

[Jayne, Moderator Emeritus]

Hannah wrote: Oh... thank you for trying!
I've re-read the rules... Am I right that a book with a "Middle Grade" MPG that doesn't show in AR Bookfinder doesn't work for any SRC task? Or is there a way to get it approved?

Task 5.10 allows Middle Grade/Childrens books that don't appear in AR Bookfinder. Hope that helps!

Edit: Darn, JennRenee beat me to it!

[Hannah]

Hannah wrote: "JennRenee wrote: "Hannah wrote: "Could someone check this book for me on AR Bookfinder? The websites still give error messages for me on multiple browsers.. alas.
Maybe the mods could set up a stic..."

Thank you! :) Both JennRenee and Jayne, for your very fast reply.

[Marie (UK)]

Tineye refuses to open on my computer can anyone tell me the results for this book

I Feel Bad About My Neck: And Other Thoughts on Being a Woman

thank you

[Fly]

edit, sorry :) messed up first time

73.6 % #fde720
Yellow
7.7 % #ead6d0
Grey
7.1 % #d57f7d
Pink
4.0 % #f1d243
Yellow
3.5 % #d88e5d
Orange
1.3 % #faf5a8
Yellow
1.1 % #faf27f
Yellow
1.0 % #e5ae4b
Orange
0.8 % #fcfad9
White

[Marie (UK)]

Fly wrote: "edit, sorry :) messed up first time

73.6 % #fde720
Yellow
7.7 % #ead6d0
Grey
7.1 % #d57f7d
Pink
4.0 % #f1d243
Yellow
3.5 % #d88e5d
Orange
1.3 % #faf5a8
Yellow
1.1 % #faf27f
Yellow
1.0 % #e5ae4b
Or..."

thank you so much

[Marie (UK)]

Sorry to ask again but can anyone do a tin eye search on this book for me



thank you

[Jayne, Moderator Emeritus]

Marie (UK) wrote: "Sorry to ask again but can anyone do a tin eye search on this book for me



thank you"

76.6 %#132429 Black
5.8 %#d6dada Grey
5.4 %#34778c Blue
3.8 %#29673c Green
2.7 %#687576 Grey
2.4 %#bac561 Green
1.2 %#6a7026 Green
1.1 %#e4e31d Yellow
0.6 %#279a45 Green
0.5 %#373a19 Brown

[Marie (UK)]

Jayne wrote: "Marie (UK) wrote: "Sorry to ask again but can anyone do a tin eye search on this book for me



thank you"

76.6 %#132429 Black
5.8 %#d6dada Grey
5.4 %#3..."

thanks

[Marie (UK)]

could someone possibly do the tin eye on these two books




thanks

[Fly]

puddin'

88.7 % #e6554b
Red
2.9 % #e6e5e4
Grey
2.2 % #dd8276
Pink
2.2 % #f1d0c2
Pink
1.4 % #2b2a29
Black
1.4 % #e3a596
Pink
0.8 % #806660
Grey
0.4 % #9b4340
Red

Edge

33.6 % #e91d24
Red
29.8 % #160a06
Black
7.3 % #cc272c
Red
6.2 % #4e1c1e
Brown
5.5 % #eee1e1
Pink
4.9 % #7d2627
Red
4.8 % #af2c2e
Red
3.3 % #c78a8d
Violet
2.6 % #c08a5b
Brown
1.9 % #845540
Brown

[Marie (UK)]

Fly wrote: "puddin'

88.7 % #e6554b
Red
2.9 % #e6e5e4
Grey
2.2 % #dd8276
Pink
2.2 % #f1d0c2
Pink
1.4 % #2b2a29
Black
1.4 % #e3a596
Pink
0.8 % #806660
Grey
0.4 % #9b4340
Red

Edge

33.6 % #e91d24
Red
29.8 % #1..."

thanks

[Marie (UK)]

I am really sorry but tineye simply will not work on my computer - which is old but generally OK. I generally try to avoid cover colour tasks but

Can someone give me the tineye figures for this one
Nanny for the Neighbors it needs to be at least 59% pink

thanks

[Robin P]

Marie (UK) wrote: "I am really sorry but tineye simply will not work on my computer - which is old but generally OK. I generally try to avoid cover colour tasks but

Can someone give me the tineye figures for this o..."

76.9 %#f8b0be Pink
12.3 %#f0dedd Pink
5.2 %#3a393e Grey
1.5 %#e02b3d Red
1.3 %#6a5035 Brown
1.2 %#e45065 Pink
0.5 %#e7491f Orange
0.5 %#548867 Green
0.4 %#e28a83 Pink
0.3 %#e76a59 Red

[Marie (UK)]

Robin P wrote: "Marie (UK) wrote: "I am really sorry but tineye simply will not work on my computer - which is old but generally OK. I generally try to avoid cover colour tasks but

Can someone give me the tineye..."

Thank you

[Marie (UK)]

Really sorry could i have help with another tin eye

[Fly]

Marie (UK) wrote: "Really sorry could i have help with another tin eye

"


80.0 % #22323c
Grey
7.7 % #f57d5d
Orange
4.9 % #a8acb2
Grey
2.7 % #be6753
Brown
2.0 % #6f4b47
Brown
1.4 % #fcfcfc
White
1.2 % #965b50
Brown

[Marie (UK)]

Fly wrote: "Marie (UK) wrote: "Really sorry could i have help with another tin eye

"


80.0 % #22323c
Grey
7.7 % #f57d5d
Orange
4.9 % #a8acb2
Grey
2.7 % #be..."


thank you

[Kathy KS]

OK, who else is noticing this? When I go to the Seasonal Reading Challenge Discussion page it isn't updating properly about NEW messages. In the past, only truly new messages were marked in red in each category on this page. When I clicked on the red part, it took me directly to the new messages.

In the last few days, it's getting worse and worse. When I click on the red part, it takes me to old messages that have already been read. The worse one is the item below (just one example):
* Readerboard Names
By SRC Moderator · 1324 posts [red starts here](1304 new)[red ends here] · 1806 viewslast updated 4 hours, 51 min ago

When I click on the red "1304 new", it takes me to the a message from 2016.

I've cleared my history and cache in my browser and that doesn't seem to make a difference.

Yes, it's not earth-shattering, but extremely irritating. I like to read the new messages each day.

[Julia]

Kathy KS wrote: "OK, who else is noticing this? When I go to the Seasonal Reading Challenge Discussion page it isn't updating properly about NEW messages. In the past, only truly new messages were marked in red in ..."

I'm also noticing this. In the Task Help section the "new" indicator isn't going away for me on task 10.8 (Royalty) and in the Fall Challenge 2023 section the "new" indicator on Group Reads-Magpie Murders takes me to my own post.

[Marie (UK)]

i am also getting this but it not only in SRC in every other group I am in

[Robin P]

This is a GR glitch which is very annoying, affecting many threads and groups, though not all. I submitted a complaint last week but got only a form response.

[Robin P]

Got an actual response today, the person seemed totally unaware of the issue. It seems when you send a request from GR about a technical problem, all they do is disregard it, take your email and send you a form letter asking for all kinds of detail on your operating system, etc. I thanked him for the reply but asked why we should bother to give any info in the original request! I had given one thread as an example. I also told him how important group communications are, without groups most of us wouldn't be on GR half as much.

It wouldn't hurt if more people want to submit help requests.

[Ann A]

I also submitted a bug report and got an email back today saying it was likely either an issue with my browser or I'm not running the latest version of the app (neither is the case). As with Robin, they seemed totally unaware of an issue.

I wish I had mentioned that many in our group (and other groups) are experiencing the same problem. I agree with Robin - the more people who report the issue, the better! I did not enter all the detailed info they asked for, just described briefly what was happening and attached a screenshot.

[Robin P]

Ann A wrote: "I also submitted a bug report and got an email back today saying it was likely either an issue with my browser or I'm not running the latest version of the app (neither is the case). As with Robin,..."

That’s fine, I didn’t have a screenshot, just a sample link. I did get another response later saying he found out they were aware of the problem and working on it. Then I got a feedback form with thumbs up or down and gave them thumbs down with some comments.

[Trish]

For the first time in ages, I've done a logo submission, but I only seem to be able to copy in the links, rather than the actual pictures.

Can anyone remember how to paste actual pictures, or is that something you can't do in Goodreads any more.

[Jayne, Moderator Emeritus]

If you click "(some html is ok)" above your post, it gives a pop-up window showing how to do it.

< img src="your url here" > without the spaces before and after the <>. One thing to note is that you might need to go directly to the image url rather than the Imgur gallery page.

[Trish]

Thanks.

[Fly]

ok so the book details (page count, ISBN, etc.) are no longer showing up... is this happening to everyone, or is this just a me thing?

[Lauren]

Fly wrote: "ok so the book details (page count, ISBN, etc.) are no longer showing up... is this happening to everyone, or is this just a me thing?"

Yes, there seems to be a problem. The option to see other editions is also missing.

[Jayne, Moderator Emeritus]

Fly wrote: "ok so the book details (page count, ISBN, etc.) are no longer showing up... is this happening to everyone, or is this just a me thing?"

It's not just you, I'm missing a lot of the metadata too, which is something of a problem for dealing with task claims...

I've tested it on a couple of different browsers and got the same issue every time, so it's definitely something site-side as opposed to on the user's end.

[Fly]

thanks, glad it's not just me
hopefully this is an issue that will soon be resolved and not an "improvement" they're rolling out

[Jayne, Moderator Emeritus]

It appears to be fixed now. I just navigated to a book page and everything was there - page count, ISBN, editions etc.

[Trish]

So, I keep having an odd problem with book editions. Certain books (most recently The Moving Finger), all the editions are there when you click the "Show xx editions" link on the main book page. BUT, the moment I try to choose, say, MMPB, it comes back with no results. I then have to choose a language, before the MMPBs start showing.

Anyone else a) having this problem; b) to the mods, if choosing English is the only way to get the MMPBs up, can I still use that for page count for a kindle edition, if I explain in a post that's what happened?

[Fly]

that was happening to me a couple days ago, but it either resolved itself or it was unique to the book I was looking up. I would check, but I can't remember which book it was :D

edit: I had the same thing with the book you linked

[Trish]

I'm certainly still getting the same problem with that particular book.

[KmarieD, Moderator]

Trish wrote: "I'm certainly still getting the same problem with that particular book."

While testing, I noticed it in books with large edition counts so I was wondering if had to do with the amount of editions, but then I found two books with a similar edition count where one worked and the other didn't. My other idea is whether it is dependent on a specific language translation being available, but I don't know how to check for that very easily.

Let me talk with the other mods and see what their thoughts are.

[Trish]

Thanks.

[Marie (UK)]

can anyone do tineye on this book



I need it to have 5 colors and tineye will no longer open on my laptop

[JennRenee, Moderator]

32.4 %#efbacaPink
19.5 %#9392c0Violet
18.2 %#80c3e7Blue
9.1 %#3e75aeBlue
8.7 %#20306cBlue
3.9 %#c8427aPink
3.2 %#a65b94Violet
2.1 %#fbe5caPink
1.7 %#eef5f5White
1.2 %#a15112Brown