Tov Are Jacobsen > Tov Are's Quotes

“We found that suppliers of nonstrategic products and services don’t fully appreciate this purchasing task. So when they try to land a deal, they make two common mistakes. THEY FOCUS DOGGEDLY ON THEIR OFFERINGS’ DISTINCTIVE FEATURES EVEN WHEN CUSTOMERS DON’T WANT OR NEED THEM. The hope is that features that go beyond the specifications will win over the customer and get him or her to pay a premium. But trying to persuade a skeptical customer that such extras will add value is no easy task,”
― Anonymous

“It’s well worth reading about Netflix on Glassdoor.com, a website that lets employees anonymously review their companies. Note how many times the “culture of fear” is mentioned.”
― Anonymous

“People who got a zero on a test thought they’d answered seven of 10 questions correctly. In an online logic test given to volunteers, the lowest scorers vastly overestimated their ability: Respondents who had answered zero of 10 questions correctly believed they had gotten 7 right, on average. According to Thomas Schlösser, of the University of Cologne, and David Dunning, of Cornell, people who lack the skills to perform well also tend to lack the ability to judge performance, their own included. But this isn’t set in stone: Teaching poor achievers logical reasoning helps them recognize their own errors and assess their skills.”
― Anonymous

“The market for vacuum cleaners alone is huge: Transparency Market Research estimated it at $11 billion in 2012 and projected an increase to $14.6 billion by 2018, with robotic vacuum sales rising faster than others.”
― Anonymous

“and then I decided I was a lemon for a couple of weeks.”
― Douglas Adams, Life, the Universe and Everything

“How is it possible that our departmental silos are operating with agility, but our companies are hopelessly rigid and slow?”
― Jeff Gothelf, Lean UX: Applying Lean Principles to Improve User Experience

“Aristotle observed, pure logic won’t suffice on its own because some links in the chain are missing or uncertain. But he offered the advice that “we should also base our arguments upon probabilities as well as upon certainties,” 2 and this could still constitute an appeal to good reason, since “the true and the approximately true are apprehended by the same faculty; it may also be noted that men have a sufficient natural instinct for what is true, and usually do arrive at the truth. Hence the man who makes a good guess at truth is likely to make a good guess at probabilities.” 3”
― Aubrey Clayton, Bernoulli's Fallacy: Statistical Illogic and the Crisis of Modern Science

“something being “exceptionally rare” doesn’t necessarily mean it’s interesting, nor should we necessarily count it as strong evidence of anything. Exceptionally rare chances occur constantly, and the mere fact of their rarity may have absolutely no bearing on what conclusions we draw from having witnessed them.”
― Aubrey Clayton, Bernoulli's Fallacy: Statistical Illogic and the Crisis of Modern Science