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Steve Krug

“The problem is, the rewards and the costs of adding more things to the Home page aren’t shared equally. The section that’s being promoted gets a huge gain in traffic, while the overall loss in effectiveness of the Home page as it gets more cluttered is shared by all sections.”

Steve Krug, Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability
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Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability by Krug Steve
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