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Steve Krug

“In reality, though, most of the time we don’t choose the best option—we choose the first reasonable option, a strategy known as satisficing. 1 As soon as we find a link that seems like it might lead to what we’re looking for, there’s a very good chance that we’ll click it.”

Steve Krug, Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability
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Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter) Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability by Steve Krug
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