Don't Make Me Think: A Common Sense Approach to Web Usability
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Navigation conventions for the Web have emerged quickly, mostly adapted from existing print conventions.
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Just having the navigation appear in the same place on every page with a consistent look gives you instant confirmation that you’re still in the same site—which is more important than you might think.
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it makes sense not to use the persistent navigation there.
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On pages where a form needs to be filled in, the persistent navigation can sometimes be an unnecessary distraction.
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we expect to see the Site ID at the top of the page—usually in (or at least near) the upper left corner.
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The Sections—sometimes called the primary navigation—are the links to the main sections of the site: the top level of the site’s hierarchy.
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add the word “Home” discreetly to the Site ID everywhere but the Home page to let people know that it’s clickable.
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every page should have either a search box or a link to a search page.
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It’s a simple formula: a box, a button, and the word “Search.”
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If there is any possibility of confusion about the scope of the search (what’s being searched: the site, part of the site, or the whole Web?), by all means spell it out.
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I think one of the primary reasons for Amazon’s success is the robustness of its search.
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I think this is one of the most common problems in Web design (especially in larger sites): failing to give the lower-level navigation the same attention as the top.
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It’s vital to have sample pages that show the navigation for all the potential levels of the site before you start arguing about the color scheme for the Home page.
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Every page needs a name.
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The name needs to be in the right place.
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The name needs to be prominent.
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The name of the page will match the words I clicked to get there.
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(a) they match as closely as possible, and (b) the reason for the difference is obvious.
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“You are here”
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The most common failing of “You are here” indicators is that they’re too subtle. They need to stand out; if they don’t, they lose their value as visual cues and end up just adding more noise to the page.
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Web users are generally in such a hurry that they routinely miss subtle cues.
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I don’t think that Breadcrumbs alone are a good navigation scheme.
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About.com has the best Breadcrumbs implementation I know of, and it illustrates several “best practices.”
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Breadcrumbs seem to work best if they’re at the top of the page, above everything.
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When Breadcrumbs are farther down on the page they end up contending with the primary navigation.
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Don’t use them instead of a page name.
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headings are flush left or centered,
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Many sites have started using tabs for navigation.
Inanc Gumus
Bunlari incele
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I’ve never seen anyone—no matter how “computer illiterate”—look at a tabbed interface and say, “Hmmm. I wonder what those do?”
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because tabs are so visually distinctive, they’re hard to overlook.
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we’re very good at detecting (“things in front of other things”).
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Amazon was one of the first sites to use tab dividers for navigation, and the first to really get them right.
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Color is great as an additional cue, but you should never rely on it as the only cue.
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There was a tab selected when you enter the site.
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we’ve followed a link from a search engine or from another site, and we’ve never seen this site’s navigation scheme before.
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The standard needs to be that these elements pop off the page so clearly that it doesn’t matter whether you’re looking closely or not.
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the visual hierarchy matches the logical hierarchy.
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“Get rid of half the words on each page, then get rid of half of what’s left.”
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See Jakob Nielsen’s October 1997 Alertbox column, “How Users Read on the Web” available at www.useit.com.
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pick up a copy of Information Architecture for the World Wide Web by Louis Rosenfeld and Peter Morville (O’Reilly, 2002) and take to heart everything they have to say about search.
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Keith Instone has an excellent treatment of the whole subject of Breadcrumbs at http://user-experience.org
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Peter Glour’s book Elements of Hyper-media Design, which you can read for free online at www.ickn.org/elements/hyper/hyper.htm
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Whatever you do, don’t use tab-shaped graphics if they’re not going to behave like tabs. The Internet Movie Database—owned by Amazon, and in some ways one of the best sites on the Web—makes this mistake.
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