Top 100 pages in the Confluence documentation

This week I took a look at the top 100 pages in the Confluence documentation, as reported by Google Analytics on our documentation wiki. Google Analytics data is nice-looking as well as interesting, and I thought you’d like to see the results too. So here goes.

The analysis covers the pages in the documentation space for the latest version of Confluence only – the “DOC” space on our documentation site. The analysis does not include the documentation for any other products on the site (such as JIRA or Bitbucket) and it does not include earlier versions of the Confluence documentation either.

I chose to do the analysis over a period of two months: 16 August to 16 October 2012. In the middle of that period was the release of Confluence 4.3, on 4 September. As the spike in the graph shows, something happened on 3 October too!

Inferences drawn from the Google Analytics results

I’ve drawn some conclusions which will help me in restructuring the documentation space and prioritising work on the documentation:

Information about specific, complex topics tops the bill:

JAVA_HOME variable (at position 1, this is the most popular page. It’s likely that many readers are not even looking for information about Confluence specifically.)
Wiki markup (position 4)
Working with tables (9)
Integrating JIRA and Confluence (10)
etc


Installation and upgrade come next:

Upgrading Confluence (5)
Installation Guide (8)


Release notes are popular:

Confluence 4.3 release notes (7)


“Getting started” information is popular:

Confluence User’s Guide (6)
Confluence 101 (23)
Getting Started with Confluence (24)
Dashboard (43)
About Confluence (54)


Both “Confluence 101″ and “Getting Started with Confluence” are popular. It may benefit customers to merge these two documents. Both need a refresh. We need to better define purpose and audience of each.
Something big happened on 3 October – possibly the launch of a “collaboration” campaign by our marketing team, heralded by this blog post: Collaboration Best Practices – 3 Reasons Interruptions Hurt Your Team’s Productivity.

The pretty picture

Google Analytics results in the DOC space

Summary of statistics for the whole space



Page Views
Unique Page Views
Avg. Time on Page
Entrances
Bounce Rate
% Exit

807,430

% of Total:

15.52%

(5,202,109)

663,691

% of Total:

15.53%

(4,273,708)

00:02:25

Site Avg:

00:02:13

(8.54%)

328,588

% of Total:

17.36%

(1,892,574)

58.70%

Site Avg:

55.64%

(5.50%)

39.60%

Site Avg:

36.38%

(8.84%)

Detailed statistics for the top 100 pages

Due to problems with the fixed width theme of this blog, I’ve split the table in two. First the list of top 100 pages:

1.


/display/DOC/Setting the JAVA_HOME Variable in Windows




2.


/display/DOC/Confluence Documentation Home




3.


/display/DOC/helptips/header/iframe




4.


/display/DOC/Confluence Wiki Markup




5.


/display/DOC/Upgrading Confluence




6.


/display/DOC/Confluence User’s Guide




7.


/display/DOC/Confluence 4.3 Release Notes




8.


/display/DOC/Confluence Installation Guide




9.


/display/DOC/Working with Tables




10.


/display/DOC/Integrating JIRA and Confluence




11.


/display/DOC/Installing Confluence on Linux




12.


/display/DOC/Code Block Macro




13.


/display/DOC/Adding a Template




14.


/display/DOC/JIRA Issues Macro




15.


/display/DOC/Working with Anchors




16.


/display/DOC/Working with Macros




17.


/display/DOC/System Requirements




18.


/display/DOC/Using Apache with mod_proxy




19.


/display/DOC/Supported Platforms




20.


/display/DOC/Connecting to an LDAP Directory




21.


/display/DOC/Importing Content Into Confluence




22.


/display/DOC/Using Apache with virtual hosts and mod_proxy




23.


/display/DOC/Confluence 101




24.


/display/DOC/Getting Started with Confluence




25.


/display/DOC/Server Hardware Requirements Guide




26.


/display/DOC/Table of Contents Macro




27.


/display/DOC/Page Restrictions




28.


/display/DOC/Confluence Setup Guide




29.


/display/DOC/Confluence Administrator’s Guide




30.


/display/DOC/Database Setup For MySQL




31.


/display/DOC/Customising Exports to PDF




32.


/display/DOC/Configuring the Server Base URL




33.


/display/DOC/Running Confluence Over SSL or HTTPS




34.


/display/DOC/Working with Links




35.


/display/DOC/Migrating Confluence Between Servers




36.


/display/DOC/Installing Confluence




37.


/display/DOC/Adding Pages




38.


/display/DOC/Installing Confluence and JIRA Together




39.


/display/DOC/Restoring Passwords To Recover Admin User Rights




40.


/display/DOC/Confluence 4.3.1 Release Notes




41.


/display/DOC/Setting Up Trusted Communication between JIRA and Confluence




42.


/display/DOC/Installing Confluence on Windows




43.


/display/DOC/Dashboard




44.


/display/DOC/Creating Content




45.


/display/DOC/View File Macro




46.


/display/DOC/Space Permissions Overview




47.


/display/DOC/Writing User Macros




48.


/display/DOC/Working with Spaces




49.


/display/DOC/Keyboard Shortcuts




50.


/display/DOC/Configuring the Documentation Theme




51.


/display/DOC/Page Tree Macro




52.


/display/DOC/Creating a Page using a Template




53.


/display/DOC/Assigning Space Permissions




54.


/display/DOC/About Confluence




55.


/display/DOC/Customising the Dashboard




56.


/display/DOC/Confluence 4.3 Upgrade Notes




57.


/display/DOC/Tasklist Macro




58.


/display/DOC/Exporting Confluence Pages and Spaces to PDF




59.


/display/DOC/Working with Page Layouts and Columns and Sections




60.


/display/DOC/Database Configuration




61.


/display/DOC/Confluence 4.2 Release Notes




62.


/display/DOC/Styling Confluence with CSS




63.


/display/DOC/Moving a Page




64.


/display/DOC/Confluence Security Advisory 2012-09-11




65.


/display/DOC/Confluence Wiki Markup for Macros




66.


/display/DOCSPRINT/The Simplest Possible JIRA REST Examples




67.


/display/DOC/Inserting JIRA Issues




68.


/display/DOC/Confluence Installation and Upgrade Guide




69.


/display/DOC/Running Confluence behind Apache




70.


/display/DOC/Quick Reference Guide for the Confluence Editor




71.


/display/DOC/Migrate to Another Database




72.


/display/DOC/Working with Templates




73.


/display/DOC/Confluence 4 Editor - What’s Changed for Wiki Markup Users




74.


/display/DOC/Confluence Release Notes




75.


/display/DOC/Configuring Tomcat’s URI encoding




76.


/display/DOC/Installing the Confluence EAR-WAR Edition




77.


/display/DOC/Using the Editor




78.


/display/DOC/Installing Confluence on Linux from Archive File




79.


/display/DOC/Upgrading Confluence Manually




80.


/display/DOC/Confluence 4.2.13 Release Notes




81.


/display/DOC/Linking to Pages




82.


/display/DOC/Adding a Navigation Sidebar




83.


/display/DOC/Chart Macro




84.


/display/DOC/Installing the Firefox Add-On for the Office Connector




85.


/display/DOC/Include Page Macro




86.


/display/DOC/Configuring a MySQL Datasource in Apache Tomcat




87.


/display/DOC/Configuring a WebDAV client for Confluence




88.


/display/DOC/Working with Templates Overview




89.


/display/DOC/HTML Macro




90.


/display/DOC/Deleting a Page




91.


/display/DOC/Examples of User Macros




92.


/display/DOC/Database Setup for SQL Server




93.


/display/DOC/Connecting to an Internal Directory with LDAP Authentication




94.


/display/DOC/Configuring Database Character Encoding




95.


/display/DOC/Expand Macro




96.


/display/DOC/Global Permissions Overview




97.


/display/DOC/Widget Connector Macro




98.


/display/DOC/Subscribing to Email Notifications of Updates to Confluence Content




99.


/display/DOC/Column Macro




100.


/display/DOC/Panel Macro







Page

And now the figures for each page:

1.
37,312
34,826
00:05:46
34,025
91.66%
90.44%


2.
35,926
28,186
00:01:04
13,313
27.89%
19.12%


3.
21,708
666
00:00:12
651
52.38%
2.99%


4.
14,408
12,707
00:03:29
9,039
64.55%
57.54%


5.
10,061
7,967
00:03:38
4,004
45.65%
38.32%


6.
10,050
7,851
00:01:03
3,756
34.42%
22.32%


7.
9,400
7,303
00:02:55
4,346
49.08%
39.49%


8.
8,669
6,616
00:01:12
3,976
16.55%
13.85%


9.
7,950
6,800
00:03:31
4,909
64.25%
56.29%


10.
7,497
6,326
00:02:26
4,274
43.54%
36.40%


11.
6,761
5,346
00:03:46
1,276
52.59%
32.89%


12.
5,619
5,056
00:02:56
4,070
72.85%
66.90%


13.
5,542
4,558
00:03:40
2,454
52.20%
42.69%


14.
5,475
4,601
00:04:13
2,706
60.31%
50.52%


15.
5,305
4,685
00:04:22
3,463
70.81%
62.09%


16.
5,165
4,196
00:02:06
2,070
42.95%
30.71%


17.
5,107
3,837
00:01:39
888
28.04%
16.41%


18.
5,064
4,364
00:06:31
2,866
80.98%
68.58%


19.
4,898
4,035
00:02:51
1,004
55.48%
34.24%


20.
4,895
4,260
00:04:19
2,552
72.84%
58.18%


21.
4,823
3,881
00:01:40
2,316
37.52%
30.81%


22.
4,201
3,767
00:04:44
3,119
78.94%
71.13%


23.
4,136
3,469
00:01:53
647
52.24%
27.95%


24.
4,108
2,858
00:00:48
371
25.88%
10.20%


25.
4,016
3,583
00:03:13
2,121
78.22%
56.55%


26.
3,892
3,400
00:03:29
2,503
63.88%
54.47%


27.
3,875
3,368
00:03:00
2,274
57.87%
49.83%


28.
3,782
3,258
00:04:03
1,238
45.80%
37.31%


29.
3,754
2,908
00:01:08
717
33.05%
15.64%


30.
3,714
3,151
00:06:22
1,487
69.20%
53.26%


31.
3,691
3,043
00:04:08
1,625
70.15%
53.13%


32.
3,462
3,085
00:04:18
1,580
67.78%
54.02%


33.
3,451
2,999
00:05:21
1,904
67.59%
58.39%


34.
3,397
2,946
00:01:53
1,707
53.19%
39.45%


35.
3,390
2,922
00:04:35
1,496
52.67%
44.54%


36.
3,359
2,695
00:00:32
125
18.40%
4.91%


37.
3,317
2,738
00:02:09
385
51.69%
24.60%


38.
3,305
2,530
00:02:08
1,058
30.53%
20.85%


39.
3,299
2,923
00:05:48
1,990
69.05%
58.23%


40.
3,224
2,628
00:02:52
1,181
45.39%
36.79%


41.
3,131
2,514
00:03:09
1,064
43.33%
31.56%


42.
3,129
2,542
00:03:48
401
43.64%
29.34%


43.
3,123
2,640
00:02:31
681
46.26%
25.68%


44.
3,055
2,414
00:01:03
501
23.95%
12.54%


45.
3,047
2,575
00:03:23
1,608
63.06%
54.78%


46.
3,040
2,635
00:02:29
1,006
42.84%
36.64%


47.
3,020
2,550
00:03:24
1,253
53.95%
39.93%


48.
2,968
2,479
00:02:04
716
46.65%
25.40%


49.
2,963
2,721
00:03:12
1,969
74.25%
61.80%


50.
2,913
2,532
00:04:15
1,054
62.24%
49.40%


51.
2,901
2,322
00:03:13
1,131
54.11%
41.57%


52.
2,850
2,490
00:02:16
1,266
42.02%
33.26%


53.
2,797
2,457
00:03:16
1,133
60.72%
51.41%


54.
2,795
2,359
00:01:41
189
41.27%
21.97%


55.
2,782
2,230
00:02:51
1,337
47.87%
38.43%


56.
2,757
2,110
00:02:18
597
24.79%
21.11%


57.
2,749
2,354
00:03:14
1,665
55.98%
50.35%


58.
2,677
2,354
00:02:59
1,613
58.09%
50.84%


59.
2,646
2,347
00:03:24
773
69.47%
44.07%


60.
2,645
1,866
00:00:53
672
20.83%
11.83%


61.
2,602
2,110
00:01:58
999
35.34%
27.59%


62.
2,599
2,081
00:02:45
1,370
50.07%
40.28%


63.
2,574
2,257
00:03:32
1,148
65.16%
55.67%


64.
2,570
2,128
00:04:06
634
69.87%
64.67%


65.
2,559
2,217
00:03:12
491
54.18%
43.34%


66.
2,555
2,121
00:05:54
1,828
70.30%
65.75%


67.
2,480
2,155
00:02:52
763
46.92%
35.69%


68.
2,473
2,007
00:00:38
242
10.74%
5.30%


69.
2,442
1,906
00:01:41
875
36.23%
21.66%


70.
2,440
2,136
00:02:42
969
55.52%
41.27%


71.
2,435
1,939
00:02:58
911
54.12%
35.44%


72.
2,420
2,056
00:01:23
589
37.18%
26.03%


73.
2,413
2,188
00:03:26
1,242
67.95%
59.64%


74.
2,411
1,807
00:00:59
394
30.96%
15.93%


75.
2,350
2,189
00:04:59
1,955
90.90%
83.57%


76.
2,319
1,744
00:04:16
593
50.93%
34.54%


77.
2,315
1,897
00:01:58
512
38.28%
24.28%


78.
2,312
1,814
00:04:42
365
50.68%
32.74%


79.
2,311
1,905
00:03:26
524
50.00%
34.62%


80.
2,304
1,827
00:01:31
709
37.24%
29.12%


81.
2,304
2,002
00:03:06
834
61.63%
44.97%


82.
2,297
1,968
00:02:55
1,307
52.49%
46.02%


83.
2,267
1,953
00:04:31
1,343
67.76%
58.49%


84.
2,232
1,653
00:03:25
1,135
67.75%
53.45%


85.
2,221
1,930
00:02:55
1,065
50.89%
41.11%


86.
2,186
1,990
00:05:58
1,719
84.53%
76.12%


87.
2,184
1,733
00:04:31
1,258
70.99%
60.07%


88.
2,167
1,926
00:01:41
1,613
52.45%
48.18%


89.
2,164
1,786
00:02:26
1,018
52.65%
42.05%


90.
2,132
1,953
00:02:49
1,514
69.82%
62.66%


91.
2,103
1,242
00:00:52
367
26.43%
10.98%


92.
2,033
1,598
00:03:32
638
60.19%
42.15%


93.
2,030
1,850
00:03:33
1,189
75.19%
61.87%


94.
2,013
1,842
00:06:00
1,253
88.35%
71.39%


95.
2,000
1,704
00:05:28
1,213
32.65%
56.35%


96.
1,991
1,777
00:03:01
669
59.19%
41.64%


97.
1,989
1,560
00:03:52
710
66.48%
52.89%


98.
1,953
1,736
00:02:58
1,079
67.19%
53.51%


99.
1,943
1,701
00:02:05
868
47.24%
37.42%


100.
1,942
1,691
00:03:28
941
58.24%
46.76%





Page Views
Unique Page Views
Avg. Time on Page
Entrances
Bounce Rate
% Exit