Sarah  Maddox

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Sarah Maddox

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Author, blogger, technical writer. Living near Sydney, Australia. Likes chocolate and walking through the bush.

My most recent work is the Trilby Trench action series. Read the story at A Word If You Please . I'd love to know what you think.

Analytics strategies for evaluating and planning doc updates

Over the past few months, I’ve been delving into analytics and feedback on the doc site that I currently manage. I’m crafting strategies as I go, and creating reports for product stakeholders to get their input too. I hope some of the strategies described in this post may be useful or at least interesting to other people who’re looking into how to use analytics.


Note: Although I work at Goo...

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Published on November 23, 2019 18:45
Average rating: 3.8 · 25 ratings · 3 reviews · 5 distinct works
Confluence, Tech Comm, Choc...

3.72 avg rating — 18 ratings — published 2012 — 5 editions
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Things Unseen

it was amazing 5.00 avg rating — 2 ratings — published 2013 — 2 editions
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A Word If You Please

3.25 avg rating — 4 ratings2 editions
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Words Words Words

it was amazing 5.00 avg rating — 1 rating
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Daredevil May Care

0.00 avg rating — 0 ratings — published 2013 — 2 editions
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More books by Sarah Maddox…

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Sarah Maddox wrote a new blog post

Analytics strategies for evaluating and planning doc updates



Over the past few months, I’ve been delving into analytics and feedback on the doc site that I currently manage. I’m crafting strategies as I go,... Read more of this blog post »
" Oh, and I meant to say: Thanks so much for organizing the meetup! "
" I'll be there. Thanks so much for organizing this get-together! "
" Thanks Marianne! I'll be there. "
" Brenda wrote: "Oh Sarah, that's bad luck :( Thanks for letting us know. Have fun in the US :)"

Thanks Brenda! I'm sorry to miss this get-together, and
...more "
" Hallo all
Alas, I can't make it to our meetup this time round. It was such fun last time, I'm sorry to miss it. Have a great meetup, and I hope to make
...more "
Sarah Maddox rated a book it was amazing
The Satanic Mechanic by Sally Andrew
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Highly recommended. The characters are adorable, the language is hilarious, the plot is captivating. Especially if you've been to South Africa and lived with the people, you'll love this book.
Sarah Maddox has read
Ugley Business by Kate Johnson
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I couldn't get into this book. I tried it a couple of times, many months apart. I enjoy the story and the theme, but there's a bit too much diversion on topics like shopping. This is purely my personal taste - I'm probably not a chic lit kind of ...more
Sarah Maddox rated a book really liked it
Form and Function by Sara  King
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I'm 60% through this book, and am loving it so far. The characters are engaging, the fantasy world is convincing, and the story is eventful, sad, moving, inspiring. I'm not looking forward to reaching the end of the book, because I know already I'll ...more
Sarah Maddox wants to read
Red Rising by Pierce Brown
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More of Sarah's books…
“Follow these steps to set up an environment variable which tells Confluence where to find Java: Inside the {CONFLUENCE_INSTALL} directory, go to the bin directory and find the setenv.sh file. Open the setenv.sh file in TextEdit. Add the following line as the first line of the file: export JAVA_HOME=/Library/Java/Home Save the file.”
Sarah Maddox, Confluence, Tech Comm, Chocolate: A wiki as platform extraordinaire for technical communication

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