Complex vs. Complicated: The Global Corporate Confirmation Bias Trap

In global leadership, leaders are constantly navigating between what is complicated vs. complex situations. Complicated systems or problems have many moving parts but can be solved with the right expertise and a solid process. Think of it like building a machine: each piece has a specific role, and once it’s put together, the solution becomes clear. On the other hand, complex systems or problems are far less predictable. They involve multiple variables that interact in ways we can’t always anticipate — like managing a diverse, multicultural team or making decisions in rapidly shifting markets. In the leadership context, handling confirmation bias […]

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