Creating a Culture That Empowers People

In my last blog post, I shared my personal bias that most employees want to succeed. They want to contribute and make a difference. Furthermore, it’s our job as leaders to make this possible by creating a culture which empowers people; a culture in which everyone wants to give their best. Yet so often this does not happen.

Let me share an example from my consulting experience.

I was sitting in the cafeteria of a respected manufacturing company one day having an informal chat with an employee by...